The only place to go! I was looking to upgrade my AVR & came to this store, The guys advised me based on my budget & what I was looking for, I ended up going for the new Denon AVR-X2900H DAB, wh... See more
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Friendly knowledgeable staff. Ollie helped me sort out my requirement. I was only purchasing a stylus but still got excellent service and support. I’ve used richer sounds a few times over the years a... See more
Company replied
I have bought quite a few bits from Richer Sounds over the years - I am a customer for life (probably). The Reigate branch is always full of interesting stuff and the refit is a real improvement.... See more
Company replied
Been dealing with Richer Sounds for over decade now. They are super committed to getting you a solution not necessarily a sale. Very knowledgeable staff who are genuinely interested in what their pr... See more
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Company details
Written by the company
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Contact info
51 Bell Street, RH2 7AQ, Reigate, United Kingdom
- 0333 900 0081
4.9
Excellent
2K reviews
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Reigate store were brilliant
Reigate store were brilliant, super service, great knowledge and friendly staff. Ollie made the purchase easy. Also price brilliant, cheaper than other competitors by a far margin.
7 March 2026
Reply from Richer Sounds - Reigate
Thanks for your great feedback and for supporting local business.
Helpful and friendly Staff in store and…
Helpful and friendly Staff in store and on the phone
Everything went as smoothly as I could have hoped for
18 December 2025
Reply from Richer Sounds - Reigate
Thanks for your great feedback and for supporting local business.
Knowledgeable and helpful staff
Went for advice, got it, they recommended a good product (projector) and although they didn't have one in store it was delivered FOC to my home next day. Couldn't ask for more. Knowledgeable and helpful staff, very happy.
5 March 2026
Reply from Richer Sounds - Reigate
Thank you for your 5 star review, it’s lovely to read your comments.
Knowledgable helpful staff
Knowledgable helpful staff, great products at a great price. I already knew what I wanted, LG OLED TV and SONOS soundbar, having visited in store. I did wait for the price to settle, then one phone call and my purchase was complete! Great service, thank you to the guys at Reigate! Recommend.
3 March 2026
Reply from Richer Sounds - Reigate
Thank you for your wonderful feedback
Very helpful staff at reigate
3 March 2026
Reply from Richer Sounds - Reigate
Thanks for your great feedback and for supporting local business.
Doing everything right
Doing everything right, year on year.
Service, advice, price, delivery, all excellent -what more could I wont!
2 March 2026
Reply from Richer Sounds - Reigate
Thank you for your 5 star review, it’s lovely to read your comments.
Excellent service
Excellent service, I had a few issues with the tv and they were more than happy to help resolve the issue and offer a refund / exchange despite it passing the usual 14 days of purchase. Always have used RS, always will
28 February 2026
Reply from Richer Sounds - Reigate
Thanks for your kind review, we look forward to your next visit.
Reply from Richer Sounds - Reigate
Thank you for your 5 star review!
Nice to talk to someone who was very…
Nice to talk to someone who was very knowledgeable about tv’s
24 February 2026
Reply from Richer Sounds - Reigate
Thank you for your wonderful feedback
Always great to call in and discuss…
Always great to call in and discuss products and get advice.
25 February 2026
Reply from Richer Sounds - Reigate
Thanks for your kind review, we look forward to your next visit.
The staff at Richer Sounds really know their stuff
The staff at Richer Sounds really know their stuff. We could see how the TV's might look in our living room, rather than in a large warehouse type set up, with very bright lighting - with prerecoded good stuff. We could watch tv vs tv in real time tv situations. Great & price matched too, with a great wrranty.
2 January 2026
Reply from Richer Sounds - Reigate
Thanks for your feedback, great to read you were happy with our service.
Reigate branch took my order and they…
Reigate branch took my order and they were helpful.
The order arrived the following day as promised.
17 February 2026
Reply from Richer Sounds - Reigate
Thank you for your 5 star review, it’s lovely to read your comments.
The shop opened up a few mins early
The shop opened up a few mins early. The product I wanted ARCAM CD player was in stock and I collected it and left. Happy with product.
14 February 2026
Reply from Richer Sounds - Reigate
Thanks for your 5 star review, we look forward to seeing you again next time
Very knowledgeable and experienced…
Very knowledgeable and experienced advisers . Again impressive and helpful . Thank you
15 February 2026
Reply from Richer Sounds - Reigate
Thank you for your 5 star review, it’s lovely to read your comments.
Great service
Good advice on choosing the record system I wanted. Great help when I asked some questions on installation
14 February 2026
Reply from Richer Sounds - Reigate
Thanks for your kind review, we look forward to your next visit.
Excellent customer service
Excellent customer service. Well recommended. Looking foward to my next purchase
11 February 2026
Reply from Richer Sounds - Reigate
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Reply from Richer Sounds - Reigate
Thanks for your 5 star review, we look forward to seeing you again next time
High quality product as expected
High quality product as expected. Great advice and service.
11 February 2026
Reply from Richer Sounds - Reigate
Thank you for your wonderful feedback
Very good shopping experience
Very good shopping experience. Friendly, knowledgeable staff and competitive prices.
25 January 2026
Reply from Richer Sounds - Reigate
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Thoroughly recommended
Great people to deal with and lots of helpful advice from Oli in particular. Very pleased with my purchase. Competitive price as well.
2 February 2026
Reply from Richer Sounds - Reigate
Thanks for your 5 star review, we look forward to seeing you again next time
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