Richer Sounds - Preston Reviews 

Good communication, delivered the Tv's to branch the next day for pick up. Guys in the Preston store helped carry out the TV's and were good natured and pleasant. Just an overall good experience. Would recommend 5 star

Every visit to Richer Sounds is a pleasure!
The staff are incredibly knowledgable and helpful and genuinely want the best for the customer even if that means recommending a lower price option. I have alway used Richer Sounds for my hi-fi ant TV purchases since the early 1990's and will continue to do so! Keep up the excellent work Julian and team!!!!!

Very approachable and highly knowledgeable. I would have no hesitation in buying from Richer Sounds again. After sales service second to none.

Great customer service and support, knowledgeable and goes the extra mile, thank you

Great service and advice again thank u

Discount available on tele. 6 warranty. What’s not to like! Will definitely order again.

Friendly professional and not trying to push me for a sale would always recommend you

Great service and advice from the team in Preston, delighted with my new mini led TV

A fantastic experience from start to finish, what a great company to shop with, the staff are a real pleasure to deal with, very knowledgable and seemed genuinely interested in what I was looking for.

The product is great, and the price was right. I had a small issue with delivery, but this was resolved superbly by Richer Sounds support, who couldn't have been more helpful. The reason you should shop with Richer Sounds rather than other online mega-retailers. Thank you, see you again.

Excellent service, friendly and knowledgeable staff and great value product.

Very well treated by your staff.
Talked me through everything before I purchased a soundbar.
Listened to my reasons for needing one.
Very happy with the overall experience.
Big thanks.

Richer Sounds are my “Go To” retailer for quality hi-fi components. In truth, I often check products and prices with other retailers but, I’ve found Richer Sounds are rarely beaten. The VIP club membership is a real bonus, often providing great discounts on super quality products which I always research first with What Hi-Fi etc to get the best reviews before buying. Staff are always friendly and responsive to questions and the pick up or delivery service are always excellent. I just wish Richer Sounds would expand into Spain as choice is limited there and like for like products are always much more expensive. Several times I’ve bought equipment from Richer Sounds in the UK and taken it to Spain. So come on guys…a massive expat community is waiting !! Keep up the excellent pricing, product choice and service.

The staff know what they are talking about and what I needed. I have always been very happy to shop here and I hope i will continue to do so for many years to come

Absolutely amazing. I went into their Preston shop and chewed the guys ear off for an hour. I left with an order for the product that suited my needs the best, not the most expensive product they could palm off on me. Maximum effort and maximum trust has been build. A great experience except from Furdeco who delivered my item. I wouldn’t pay them in washers. Time to step up and improve. I will collect my item in store before using those muppets again.

the level of service and is excellent and the easy to understand the way my questions were answered the friendly nature of the staff

We received great customer service to replace a purchase which had developed a fault. (Just unlucky as the product is superb, but rare issues are always going to occur with any product).
Great customer service matters so much when an issue is encountered, and Richer Sounds came through with gold standard service, making sure we were fully satisfied as customers.
That's why we will definitely return to Richer Sounds for our next audio purchases.

Very helpful definitely recommend