I have used Richer Sounds Glasgow on a few occasions over the last few years. I find their service at the point of sale 1st class and more importantly their after care service cannot be faulted even... See more
Company replied
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I have used Richer Sounds Glasgow on a few occasions over the last few years. I find their service at the point of sale 1st class and more importantly their after care service cannot be faulted even... See more
Company replied
Great experience from all the staff I dealt with in the Glasgow branch. Truly first class service, I didn’t buy on the first day but took home some great advice before returning to purchase my items.... See more
Company replied
Absolutely fantastic service and advise. I was looking to replace my turntable cartridge on a 45 year old Sony turntable. David in store was brilliant giving me advice and even fitting the cartridge... See more
Company replied
Excellent professional friendly service. The staff and very knowledgeable and go the extra mile to help. I value the level of customer service. Having bought several items from the Glasgow store I hav... See more
Company replied
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
57 Jamaica Street, G1 4NN, Glasgow, United Kingdom
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The staff were excellent at richer sounds glasgow. I went into pick up edifier speakers for my audio technica AT-LP120XUSB in black to replace my old ones. I usually use amazon or ebay but I to wanted to give richer sounds a try and to be honest it was a much more enjoyable experience to ne in a shop speaking to people who knew what they where talking about . I end ended up buying a new stand for my turntable and cd playerwhich im really happy about. I spent about 15 minutes talking to one off the staff about horror movies you don't get that with amazon. I will definitely be using richer sounds from now on nothing beats the human touch.

Reply from Richer Sounds - Glasgow

Reply from Richer Sounds - Glasgow

Reply from Richer Sounds - Glasgow
Great service, prices, and communication.
Delivery and installation was top notch.

Reply from Richer Sounds - Glasgow
Purchased a turntable as part of my birthday present. Staff were very informative and advised on what was available. Turntable is great and at last I am able to play my 30-40yo LPs.

Reply from Richer Sounds - Glasgow

Reply from Richer Sounds - Glasgow
Dealing with Simon from the Glasgow branch over the phone was easy.
There was no pressure and thankfully no attempt to upsell.
The purchase of the tv was very straightforward and when I arrived to collect the tv the staff were excellent and put the tv in the car for me.
Excellent service.

Reply from Richer Sounds - Glasgow

Reply from Richer Sounds - Glasgow
Professional sales people in store not pushing sales
Delivery subcontracted out TV was faulty on delivery
New TV was re delivered by sub contracted delivery team
The delivery team were awkward & didn’t want to use the new box from delivered TV to take faulty TV away

Reply from Richer Sounds - Glasgow
Simon dealt with me when I was at your Glasgow store looking for a BT portable speaker and an ifi headphone amp.
I have bought many times from Richer Sounds. Simon who has always understood my needs and advised me accordingly.
I was happy with my purchases and as always the great service from Richer Sounds.
It's my number 1 place to go for hi fi and headphones.

Reply from Richer Sounds - Glasgow
Great value for money, very friendly and helpful staff.
Would definitely shop here again.

Reply from Richer Sounds - Glasgow
Superb service .
Product arrived less than 24 hours from ordering .
Contact via email could not be faulted .

Reply from Richer Sounds - Glasgow
Got caught up in traffic, shop would have been closed when I got there if gentleman hadn’t waited for me. Beat that. Bought my last TV there 15 years past, best price took me back again

Reply from Richer Sounds - Glasgow

Reply from Richer Sounds - Glasgow
Was looking for new phono leads. I got exactly what I wanted at a great price. Excellent customer service as always.

Reply from Richer Sounds - Glasgow
The staff were very knowledgeable, without being overbearing. They demonstrated the Bookcase speakers I purchased and even gave me a discount since I was a VIP member.

Reply from Richer Sounds - Glasgow
Great service in Glasgow store . Very knowledgeable and patient . Got what I wanted @ a great price . Fast next day delivery too .

Reply from Richer Sounds - Glasgow
We have been buying all our audio items for years with this company. Staff are all very welcoming and friendly especially David with his excellent customer care , expertise,and product knowledge. Nothing he can't help with ! Value for money and always excellent products . Will continue to use Richer Sounds as they are the best .

Reply from Richer Sounds - Glasgow
Richard, was great help with the decisions I had made for my purchases, he matched the price by the competitors without any hesitation once he had verified.

Reply from Richer Sounds - Glasgow
The Manager at Glasgow gave me the info I needed to make the right purchase. I had been struggling to find any CD player that would output via Bluetooth to my Sony headphones. Problem solved and a big THANK YOU.

Reply from Richer Sounds - Glasgow
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