Having dealt with Richer Sounds before it was an obvious choice when upgrading our TV. Visited their Liverpool branch who couldn't have been more helpful. Ordered A Hisense TV & soundbar & arranged a... See more
Company replied
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Having dealt with Richer Sounds before it was an obvious choice when upgrading our TV. Visited their Liverpool branch who couldn't have been more helpful. Ordered A Hisense TV & soundbar & arranged a... See more
Company replied
Visit the shop looking to place an order for JBL speakers and stands. Dave ordered them in, the price was the best to to found. I was kept upto date on the status of the order as they were being... See more
Company replied
We had a delivery today of our online purchase a new TV from Richer Sounds. Gareth the young man who delivered our TV was friendly, professional and respectful of our property. We would highly recomme... See more
Company replied
Ordered Friday delivered Monday. Delivered at specified by a very friendly driver. Looking forward to unboxing and watching England on Wednesday Have now set up my telly superb. Dead easy to set up... See more
Company replied
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Richer Sounds, Hankey Place 3 - 4, SE1 4BB, London, England, United Kingdom
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Reply from Richer Sounds - Distribution
The folks in the shop (Will) was great and knew all about the TV I was interested in, and the guys who delivered (Gareth) were wonderful

Reply from Richer Sounds - Distribution
Great service and the delivery guys brought the tv i bought into my frontroom as id just had an operation and couldn't lift anything heavy.. thank you

Reply from Richer Sounds - Distribution

Reply from Richer Sounds - Distribution
Delivery driver kept me up to date on when they would deliver my TV. Delivered with care and if I had any questions or problems when setting it up then to call and they would be able to help.

Reply from Richer Sounds - Distribution
Warwick and Rob delivered exactly at the time they said and were very pleasant and smiley.

Reply from Richer Sounds - Distribution
First class service by sales team and delivery drivers Zak and Ian were superb. They were prompt, courteous, considerate and a sense of humour.
Top marks all around.

Reply from Richer Sounds - Distribution
No complaints. Delivery was straight forward and we where kept up to date by Gareth and Mark who were polite and helpful.Definely use Richer sounds again.

Reply from Richer Sounds - Distribution
Really helpful and easy to order. Address not easy to find and driver was persistent ,cheerful and efficient. Thank you very much

Reply from Richer Sounds - Distribution
Very good communication. Delivery driver friendly and helpful.

Reply from Richer Sounds - Distribution
Ordering off the website was straight forward. Good comms throughout and delivery was earlier than advised. The delivery team, Warwick and Paul, were polite and rang to keep me updated. Great service as before and would definitely use again 5/5.

Reply from Richer Sounds - Distribution
Expediency, helpful, polite and well spoken. Many thanks Gareth and Mark….,

Reply from Richer Sounds - Distribution
I had a TV delivered by Warwick and Paul. Excellent service and really appreciated the communication. Service like this is why I like to buy from Richer Sounds.

Reply from Richer Sounds - Distribution
The delivery was made on schedule and communication was very efficient. Gareth and Mark were very courteous and respectful of our property. Excellent service.

Reply from Richer Sounds - Distribution
Purchased my LG OLED television and soundbar from Sebastian at Leicester store. What a wonderful person, he gave me great advised and made my shopping experience feel effortless. Definetly will be recommending this store to my friends and family.

Reply from Richer Sounds - Distribution
Zak and Ian were really great - good communication, just great service! Thank you!

Reply from Richer Sounds - Distribution
Zak and his co-worker were excellent. They called beforehand, to say when they were coming to make the delivery. They arrived when they said they would, they were polite and friendly. They also gave me some sound advice about the TV and soundbar, and on how to set it up.
So yet again, Richer Sounds have provided me with excellent service.
I have used RS several times over the years. They are my go to company.

Reply from Richer Sounds - Distribution
From ordering to delivery - a seamless professional service. A great service from Zac and Ian who delivered our TV. They changed their delivery schedule on the day to ensure it was delivered at a time when I was in to receive it.

Reply from Richer Sounds - Distribution
Awesome guy who kept me very well informed and helped me with getting item to location as I’m recovering from injury - very kind, prompt and efficient. Highly recommended.

Reply from Richer Sounds - Distribution
Cannot fault the service from ordering my TV on Saturday afternoon over the phone to it being delivered today just 72hours later free of charge and the delivery man was extremely helpful. All in all would not go anywhere else to make a purchase.

Reply from Richer Sounds - Distribution
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