Richer Sounds - Bournemouth Reviews 

Product readily available to take away at the point of purchase

Been a Richer Sounds customer since 90’s.Always got great service,low prices and good customer care.Only down side to this visit is the lack of parking at Bournemouth Branch,but suppose it is what it is.

From my first email to my visit to the Bournemouth branch the staff were helpful, knowledgeable and advised me to buy cheaper speakers than the ones I enquired about. He felt that the Fyne 300i would suit my Stereo and my musical tastes better than the Wharfedale 12.1i that I first emailed about. The £50 difference had nothing to do with the decision, he just said that I would be happy with the Fyne. And I am, and £50 better off, means I could buy 2 more LPs. The speakers that came with my Denon are a total load of rubbish compared to the Fyne 300i. I did wonder about the Fyne 301i,but again, Jamie felt I won't need them until I upgrade the system. Great guys in the Bournemouth shop. Thank you fellas.

Really good advice. Very pleased with the purchase.

Walk in to the Boscombe store and was treated with good morning from all
And received sound advice it was just a great experience for me
I went away thinking about the information received and returned 10min later and purchase hi fi

Great service and knowledge. Helped us to spend wisely without pressure. Great vibe and atmosphere in the store.

Great advert for a great and ethical company.

Brilliant, Aaron listened to what I wanted and helped me out with everything I wanted, even though there was a problem due to courier Aaron sorted it a a very calm and professional way making me feel like a valued customer. Well done, great customer service.

Very pleased with the service.

Always a pleasure dealing with Richer Sounds

Fantastic service from the Bournemouth store staff. Very helpful staff who patiently explained the different TV options available. Arranged prompt delivery of our chosen goods. Great to have such technically competent and customer service focused staff.

Very informative and friendly staff and service you can rely on.

Very polite, extremly professional

Personal help and thought through advice / discussion of factors surrounding my proposed purchase from Aaron. Very helpful and not at all pushy.
He knew much more than sales people at John Lewis where I had started my search.
Also RS were able to get both Denon unit and Warfedale speakers within 24 hrs - brilliant

Excellent service as usual. It's why I have been a customer for over 20 years.
Very knowledgeable and helpful staff. I was served by Lewis at theBournemouth store (again). Very helpful chap.
And delivery next day? No problem.
Thankyou Richer Sounds.

Have always used Richer Sounds for major purchases. Spent 2hours with Dan at Bournemouth RS and he was excellent. Willing to go through my likely shopping list in detail, all the possibles, all the might be’s, all the suggestions, alternatives, pretty much everything. Made spending and saving money very easy and never pushing to buy something more expensive - unlike other stores I could mention. Ended up with all items delivered very quickly by a decent courier who knew care had to be taken. As always, RS are the absolute best in the field, why anybody goes to other ‘chain’ suppliers is beyond me. Why?

Staff in store and on phone really personable and helpful. Products excellent as always.

Just be aware that if collecting in Boscombe, parking is a real challenge. Delivery is probably a better option.

Trusted the advice. They didn't try to sell you whatever would make them a profit. They sold you what you wanted.

Knowledgeable and informative staff, helpful with accessories for equipment.

Really good customer service, the staff were patient and talked me through the options, and gave me plenty of time to listen to the equipment before making a decision. Also grrat help om the telephone afterwards with setting it up and arranging delivery - thanks to Paul.

Amazing service, Paul and Lewis of the Boscome branch 👏 Well done, above and beyond .. will definitely buy again.. 10/10