Pharmacy2U Ltd Reviews 

1,039,868
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 122,422 reviews, reviewers overwhelmingly had a great experience with this company. Consumers deeply appreciate the fast delivery options and the convenient repeat prescription ordering process that significantly saves valuable time and personal effort. People find it exceptionally helpful to receive timely status notifications, helpful reminders, and dependable support delivered directly to their home. Furthermore, reviewers highlight how easy it is to manage routine pharmaceutical needs without visiting physical locations. However, some customers also noted occasional issues with missing items, incomplete medication packages, or unreceived prescription parts during fulfillment. A small group of people experienced distinct difficulties navigating online accounts, handling login credentials, or getting specific medical requests processed properly.

What people talk about most

Service

Reviewers mention positive feedback about service, expressing immense satisfaction with the prompt, reliable,... See more

Delivery service

Users describe positive interactions with delivery service, highlighting that orders arrive quickly and on... See more

Order

People report positive experiences with order, highlighting how easy it is to set up repeat prescriptions... See more

User experience

Clients share positive opinions on user experience, highlighting how easy it is to navigate the process and... See more

Product

Customers consistently note ambiguous experiences with product, as many reviewers highlight timely... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am always informed as to what stage my prescription has reached, from doctor approving the medication as to when it is dispatched to me. So far I have not had any problems with medication being de... See more

Rated 5 out of 5 stars

Super easy as a first time customer. Prescription dispatched within a few hours. Plus item was in stock which my usual pharmacy can never source leading to lots of wasted time and stress. Will definit... See more

Rated 5 out of 5 stars

Since using Pharmacy2U Ltd, ordering my repeat prescription has never been easier. I am sent a reminder email and text when to order it, and I have to reply "Yes". What could be simpler? Thank you... See more

Rated 5 out of 5 stars

I applied to pharmacy2U to collect my prescription for me as I was ill and have disability problems and finding it difficult to collect the prescriptions myself. They were amazing and collected my pre... See more


Company details

  1. Pharmacy

About Pharmacy2U Ltd

Written by the company

Pharmacy2U

Established in 1999, Pharmacy2U is the UK’s largest NHS contracted pharmacy. Regulated by the General Pharmaceutical Council, Pharmacy2U provides a repeat prescription service trusted by tens of thousands of patients and an Online Doctor service run by UK-based doctors.

NHS Repeat Prescriptions

Pharmacy2U's NHS repeat prescription service means all your repeat prescriptions can now be arranged hassle-free and delivered direct to your door. The service is becoming more widely available as GP’s across England go live with electronic prescriptions. If your GP is one of the many to support electronic prescriptions, you can easily register with Pharmacy2U, who will then receive your script digitally. With Pharmacy2U you can order online, by phone or using a mobile app, and then have prescribed medication delivered for free to any UK address. They will even remind you when your next prescription is due, so there’s no need to worry. It's quick and easy to register with Pharmacy2U’s hassle-free repeat prescription service at https://www.pharmacy2u.co.uk/prescriptions/electronic-prescription-service-nhs

Online Doctor

Pharmacy2U’s Online Doctor service enables a convenient and confidential approach to providing medical consultations, tests and prescriptions to treat your condition, without having to visit your GP. The service is regulated by the Care Quality Commission and all the doctors are GMC-registered.

Patients can choose to receive updates via SMS or email, in addition to various delivery options including next working day delivery. There are also a range of secure credit or debit card payment options and PayPal to choose from.

Online GP Consultations in 3 straightforward steps at https://www.pharmacy2u.co.uk/onlinedoctor

Introducing Chemist Direct

Your non-prescription needs can now be looked after by Pharmacy2U’s sister company, Chemist Direct. They can offer you a wide range of over-the-counter medicines, as well as toiletries, fragrances, skincare products and much more.

Pharmacy2U Details

Written by the company

Over 98% same day dispatch

Unparalleled service levels with free UK delivery

Not happy? - Return your order within 28 days for a no quibble refund including delivery costs. Free standard UK delivery when you spend over £40

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1M reviews

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4.6

All reviews

(1,039,868)

117,906 reviews in the last 12 months

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Rated 4 out of 5 stars

Happy client

I have been very pleased with all my requests for medication,until it came to my repeat prescription reminder it has been sent to late this month as I will have run out on Saturday 17th , I only received it on 10th , when I spoke to the person on the phone she kindly deleted everything and reset the reminder for 3rd Nov and she recommended I got my prescription for October at a pharmacy so I did and picked it up today , hopefully I will be back next month with you .

7 October 2026
Rated 5 out of 5 stars

Great pharmacy

Great pharmacy to deal with always receive medication on time much easier to re-order medication via appt great service Thankyou

14 October 2026
Rated 5 out of 5 stars

My order appears like magic

It's so lovely to just be able to order online with the health centre and like magic it appears in my letter box.
I don't have to leave the house.
A very positive experience.

12 October 2026
Rated 5 out of 5 stars

So easy!

I request medication from my surgery, on-line. They send the prescription to Pharmacy2U, and it comes in the post.
So easy!

14 October 2026

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