Oypla Reviews 17,536

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 290 reviews, reviewers had a great experience with this company. Customers are consistently satisfied with the delivery service, noting that products arrive promptly and often ahead of schedule, with many appreciating the efficient communication regarding dispatch and delivery. The overall service is also highly praised, with people finding the ordering process easy and the website user-friendly. However, some people were dissatisfied with the product quality, mentioning issues like warped boards, flimsy leg supports, or items arriving damaged. There were also instances where customers received the wrong product or experienced problems with missing parts. A few other people also felt that the order process could be confusing, especially when ordering multiple items that arrived separately or when dealing with incorrect deliveries.

What people talk about most

Product

Customers consistently note ambiguous experiences with product quality and delivery. While many reviewers... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising speedy replies and quick... See more

Quality

People report ambiguous experiences with quality. While some customers praise the quality, noting items like... See more

Order

Reviewers mention ambiguous feedback about order experiences. Many customers found the ordering process easy... See more

Service

Reviewers highlight positive aspects of service. Many customers praise the fast and efficient service, noting... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Fantastic price for a workbench for my potting shed. one of the boards was a little warped but laying it flat with some heavy weights on, soon flattened it. I don't think it would be strong enough if... See more

Rated 4 out of 5 stars

This leg support is a little flimsy. Needs care to ensure the supports are in place. The grooves could be a little deeper. it is adjustable for height, so you get the optimal placement However for... See more

Rated 5 out of 5 stars

This sack truck was delivered in good time, and in undamaged condition, although there were a couple of small punctures in the packaging due to careless handling. Assembly is easy, and the truck is st... See more

Rated 5 out of 5 stars

Ordered via Tesco Marketplace. Quick delivery. Had seen a few negative reviews about the product on Amazon so was hesitant to order but glad I did. Pleasantly surprised with the quality of the chalkb... See more


Company details

  1. Beauty & Well-being

Written by the company

Oypla - Stocking the very best in Toys, Electrical, Furniture, Homeware, Garden, Gifts and much more!

FREE UK DELIVERY

110% SATISFACTION GUARANTEE

HASSLE FREE RETURNS

Contact info

4.0

Great

TrustScore 4 out of 5

18K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great planters and a good price

Great planters and a really good price. We have sawn the feet and the top bits off and wrapped them around our pergola poles. That look great.

Emailed to ask a couple of questions and got a speedy reply, quick delivery.

Would highly recommend this company and this product.

28 April 2026
Rated 2 out of 5 stars

Absolute rubbish

Absolute rubbish. Easy to assemble, a bit difficult to cover with the netting. Looked OK, then a little bit of the wind and the thing collapsed. Have now driven stakes in the ground to try and secure. Would not recommend sorry

7 May 2026
Oypla logo

Reply from Oypla

Hello,
Thank you for taking the time to leave us a review.
To help resolve your issues regarding your Oypla purchase please get in touch with our customer service team at cservice@oypla.com.
Kind regards,
Oypla

Trustpilot is assessing this review in accordance with our flagging process.

Rated 5 out of 5 stars

Excellent Water Butt Pump

Product arrive promptly, well packaged,
It was a straightforward to assemble and the instructions for use clear. The product works well and does exactly what is says it will and i now use it almost daily to water my plants.
May i suggest the company considers putting an waterproof inline power switch near the handle to make switching the pump on and off easier?

12 May 2026
Unprompted review
Rated 1 out of 5 stars

Missing items from child's product

Missing items from child's product and when I contacted customer service was fobbed off with a poor explanation that the manual was wrong not an admission that some parts were missing.

11 May 2026
Unprompted review
Oypla logo

Reply from Oypla

Hello,
Thank you for taking the time to leave us a review.
To help resolve your issues regarding your Oypla purchase please get in touch with our customer service team at cservice@oypla.com.
Kind regards,
Oypla

Trustpilot is assessing this review in accordance with our flagging process.

Rated 1 out of 5 stars

Still waiting for a refund from March

Still waiting for a refund from March
Apparently they are on holiday now
Broken handle very poor quality pan
This was ordered 29th March
Returned 3nd of April with evri and a receipt
I would really like a refund !
We are now the 11th May !

11 May 2026
Unprompted review
Oypla logo

Reply from Oypla

Hello,
Thank you for taking the time to leave us a review.
To help resolve your issues regarding your Oypla purchase please get in touch with our customer service team at cservice@oypla.com.
Kind regards,
Oypla

Rated 1 out of 5 stars

Not a sturdy ladder

Not a sturdy ladder. Still waiting for my refund over 2 weeks now????

27 April 2026
Oypla logo

Reply from Oypla

Hello,
Thank you for taking the time to leave us a review.
To help resolve your issues regarding your Oypla purchase please get in touch with our customer service team at cservice@oypla.com.
Kind regards,
Oypla

Rated 1 out of 5 stars

Poor quality triangular run

The quality of the triangular run is very poor - screws that aren’t straight, thin, light wood and very fragile.
Also received a delivery date but it arrived 2 days late.

27 April 2026
Oypla logo

Reply from Oypla

Hello,
Thank you for taking the time to leave us a review.
To help resolve your issues regarding your Oypla purchase please get in touch with our customer service team at cservice@oypla.com.
Kind regards,
Oypla

Rated 1 out of 5 stars

Motto Of This Is "Never USE EVRI"

Really sorry guys but your feedback was doomed the second you gave my order to EVRI to deliver. The most inept company in the history of the UK's courier business were given 2 items of my order. I had to suffer the usual EVRI delays with every excuse imaginable why they couldn't deliver it on time. Then when they did finally decide to find the correct property they delivered 1 instead of 2 which were identified as out for delivery. Still not got the second one yet (a week later) because guess what ?......yes they couldn't deliver the second one for reasons only known to EVRI. As long as companies keep using the cheap option (EVRI), then they will continue to get 1 star from me because EVRI are cheap for a reason....because they are ABYSMAL.

22 April 2026
Oypla logo

Reply from Oypla

Hello,
Thank you for taking the time to leave us a review.
To help resolve your issues regarding your Oypla purchase please get in touch with our customer service team at cservice@oypla.com.
Kind rega

Rated 1 out of 5 stars

Poor quality and poor customer service

Unfortunately I can't give this no stars because it doesn't give me the option, but that is what I am giving it. I purchased a garden cart and was unable to put the first 2 parts together. This was due to the two holes the securing pin needed to go through, did not align with each other. Apparently, just because I haven't got the original packaging( put in recycling as I didn't think I would be needing it) I cannot return it. I now have a unusable cart and am also out of pocket. I think this is completely unacceptable and just shows what a shoddy piece of equipment it is. I will not be using this company again and will certainly not be recommending them. The company that " has a big heart"does not live up to this !

28 April 2026
Unprompted review
Oypla logo

Reply from Oypla

Hello,
Thank you for taking the time to leave us a review.
To help resolve your issues regarding your Oypla purchase please get in touch with our customer service team at cservice@oypla.com.
Kind rega

Rated 1 out of 5 stars

I have still not received the table

I have still not received the table. Evri are saying that the parcel has gone missing their end and that i need to contact yourselves to cancel my order and fet a refund. This is the second time I have not received this table which I have ordered from you twice

20 April 2026
Oypla logo

Reply from Oypla

Hello,
Thank you for taking the time to leave us a review.
To help resolve your issues regarding your Oypla purchase please get in touch with our customer service team at cservice@oypla.com.
Kind regards,
Oypla

Rated 1 out of 5 stars

Awful service, I have paid money in good faith for a product that was sold faulty, that Oypla refuse to refund (despite the law)

I need to return a faulty item but it will not be accepted back as I don't have the original packaging, so I'm stuck with something that cannot be used properly.

Edit: Emailed cservice as requested, very slow to respond and no help at all still refusing to refund a faulty order because of lack of packaging (which is illegal).

13 April 2026
Oypla logo

Reply from Oypla

Hello,
Thank you for taking the time to leave us a review.
To help resolve your issues regarding your Oypla purchase please get in touch with our customer service team at cservice@oypla.com.
Kind regards,
Oypla

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