Omaha Steaks Reviews 

Steaks were good. Hot dogs were good. Stay far away from the burgers ! The patties look gray in color and fall apart when you pull them out of the packaging. They also have zero flavor for smash burgers and regular burgers.

I ordered a physical $250 gift card that never arrived. I called multiple times trying to figure out where it was or when it would be coming. They told me it could take up to 3-4 weeks even though the arrival date said 10 days after I ordered it. They ship the gift cards by USPS so there is no tracking available. It is now 42 days (6 weeks) since I placed the order. I spoke to one person who said she could cancel the original card and send another one by either UPS or Fed Ex so it would arrive faster and would have tracking information. She was going to email me the confirmation and tracking information. It never came so I called back only to be told that they could not, in fact, send by UPS or Fed Ex. The only way to send it is by USPS. I also then found out that instead of refunding my original payment method, they put a $250 credit in my Omaha Steaks account (I don't actually have an account so I'm not even sure how this was possible). They were unable to reverse it and the only option was to either issue me an electronic gift card to Omaha Steaks or for them to send me a check again by USPS mail. They have no way to get tracking information for that mailed check. I have wasted multiple hours only to get an unacceptable resolution. Now I have to wait to see if the check ever shows up. Oh and it will take 5-7 weeks for it to arrive.

Omaha steaks used to have the reputation for the providing excellent meat gifts in the US.
However, when I sent a gift box to Friends, who helped my husband during an illness, I was later told that it was a poor gift. 😔
Steak was substituted with chicken, small portions and things I was not interested in were poked in the box as filler. 🤷🏻‍♀️
Unfortunately, their reputation is changing – at least in my eyes.

I love Omaha Steaks! I order twice a month, best around!

The products are wonderful and I will continue ordering in the future. My problem was with delivery. It was not delivered by UPS, but by an individual with no uniform or identity. He did not follow instruction printed on the label "deliver to my door". He did not buzz my number to give him access. He simply left it on a bench used for people waiting for the bus. It is open to the public. This is a senior facility and by leaving my package at the main entrance I had to go get it which is difficult for me.

It took a long time for the driver to get to my house after the order was picked up. He went to the wrong address.

What went wrong? The entire website has changed and I can no longer log into my account I've had for TWENTY years or more! The Captcha pictures (to prove I'm not a robot) DON'T WORK! I have clicked on them dozens of times over and over and the stupid system just keeps providing me with more pictures in a NEVER ENDING cycle of frustration! Also, like most silly Captcha pictures, many are way too small to see what's even pictured! I am working on Windows 11 (Desktop and also latest genertion IPad) and have tried logging in on several different browsers. The Captcha system is something OS ought to ditch. It doesn't work. The ENDLESS cycle of Captcha pictures and the worthless "Chat" feature (more AI) is just that, worthless. I don't have time to call and go through waiting on hold, ordering that way, etc.. Also read here that you no longer ship in the insulated coolers and many reviewers stated their orders were thawed when they received them in corrugated boxes. I'm done with Omaha Steaks. End of story.

Toughest steak I ever ate horrible. The "Strip" steaks couldn't bite through... Taste terrible, ruined the 4th as far as barbecue was concerned. Embarrassing. Never again. They should have 0 stars..

A great company that stands behind their products and reputation. Extremely happy with our purchases. The many offerings also make great gifts.

I ordered from Omaha Steaks from one of there ads on Facebook, it was not a scam because I got my order. In the ad it said that if you spend $99 or more you will get 16 smash burgers free. I got my order and everything was there except the smash burgers. (8 came with the deal) I have contacted them and they asked me to send them a pic of the ad but the ad is no longer on FB. I wonder how many other people fell for this like I did?

M.S.G. IN THE HOTDOGS. REALLY!!!!!! SO NOT NEEDED.

Price and quality

For years I bought the sole stuffed with seafood, this last order I received was awful, no seafood in the stuffing , the fish tasted terrible same for the potatoes, taste was awful, they must of changed their recipes or just don’t care anymore , will never order from them again

Love the steaks
Love the fact they make everything simple!

Ordered bacon wrapped filet mignon, disappointed to have fat in the middle of our pieces. This is the 2nd time it happened to us.

The first thing that was awesome about our purchase from Omaha Steaks was it was very affordable, and arrived quickly after we ordered in a well packaged container that kept everything frozen. We ordered the steaks, hotdogs, hamburgers, apple tartlets, and potatoes. Everything is absolutely delicious!

I order frequently from Omaha steaks and have always been a satisfied customer. It has even become gifts to my children on occasions because I feel they are getting a quality product, which also helps with groceries. I place their steaks and hamburgers up against any. I highly recommend them for your meat needs.

I cannot vouch for the quality of their products because I never received my order. And while I know that losing one order is not the fault of Omaha Steaks, terrible customer support is their fault. I am sick and tired of companies like Omaha Steaks whose automation and 3rd party customer support try everything they can to keep their metrics and your money without delivering what you ordered.

The steaks are great have tried three of your dinners Lasagna Chicken and Dumplings and Shepherds Pie the dinners are terrible can’t stand them for the lack of taste and poor ingredients I have the pit roast left to try but almost afraid to try it with the outcome of the other meals