Mitre for me always have good (although slowly getting worse) footballs and they are probably the best. However they don’t show much loyalty, returning customers are not given any reward at all. I h... See more
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About Mitre Sports International
Written by the company
Mitre is proud of its strong heritage and credibility in football. From our humble beginnings in a leather tannery in Huddersfield, over 200 years ago, our industrial roots have bred a relentless focus on innovation, quality, and craftsmanship.
Always at the heart of the game’s evolution, Mitre was already stitching footballs when the world’s first competition was established in 1888. And now, we’re providing top-class footballs to all levels of the game. From grassroots to the Emirates FA Cup, a garden kickabout to a grueling Sunday league match in the rain. We’re committed to leveling the playing field for all to enjoy the beautiful game, all played with a quality Mitre ball.
We’re a brand you can trust, in those moments that matter, a brand for real football people.
We are Mitre, and we are a different league.
Contact info
8 Manchester Square, W1U 3PH, London, United Kingdom
- 0330 678 0508
- customerservice@mitre.com
- www.mitre.com
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Fair price and quick delivery but paid…
Fair price and quick delivery but paid for personalised name which has peeled off after 1 day

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Reply from Mitre Sports International
Rectified a problem straight away
Rectified a problem straight away, good communication and fast delivery. Thanks

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Personalised footballs delivered on…
Personalised footballs delivered on Wednesday, names have already come off 😔

Reply from Mitre Sports International
I still haven't received my package
I still haven't received my package. The delivery company made DPD did not email to make me aware of a delivery date or time. They claim they tried twice, but I do not believe this as my wife was in all day on one of the days. They only left a card to say they had been once. The card had a QR code only on it. No phone, numbers, website or anything useful. The QR code took me to a page to potentially change the delivery date, but nothing on rearranging. When I attempted to change the delivery day it said "oops something went wrong". The next time I tried again there was a message to say they will be sending the package back to the sender. Why? I have no idea! I've no contact, no email or anything from them. I would suggest you use a better delivery company. I have also already contacted Mitre to raise this issue and I have received no response.

Reply from Mitre Sports International
Great ball for det price
Great ball for the price. Actually premium feeling. Fast shipping.

Reply from Mitre Sports International

Reply from Mitre Sports International
Lovely ball for a great price
Lovely ball for a great price. Unfortunately the personalised name (which are just stickers) was hanging off on arrival and Charlie is now Harlie!

Reply from Mitre Sports International
Fast delivery
Ordered on Monday delivered on Wednesday
And the products were personalised
Happy with order
Happy with discounted price

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Great street football
I ordered the street foot ball which was great quality and I paid for the faster delivery and it had came through next day I'm very impressed

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Reply from Mitre Sports International
Excellent quality training footballs and…
Excellent quality training footballs and arrived very quickly. Very satisfied

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My experience was not a good one until…
My experience was not a good one until Kiaz in customer service took ownership of my issue with a shipment. Kiaz sorted the problem with great communication and in good time.

Reply from Mitre Sports International
Delta Evo size 4…
I bought a Mitre Delta Evo size 4 football. The ball is well worth the price. And the delivery was very fast.

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Reply from Mitre Sports International
faulty product damaged
faulty product damaged, 3 weeks later still waiting on a refund

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Reply from Mitre Sports International
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