Lyons Davidson Solicitors Reviews 2,526

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 506 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness, professionalism, and supportive attitude, often highlighting specific individuals for their excellent service. Many people found the customer service to be exceptional, appreciating the clear communication and regular updates throughout their cases. However, some people were dissatisfied with the response times and the overall speed of their claims, mentioning initial slowness or delays in communication. A few other people also felt that the claim process was not handled effectively, leading to frustration and a lack of progress.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Many reviewers praise individual staff members... See more

Claim

Consumers find the claim process to be ambiguous. While some reviewers report positive experiences, praising... See more

Service

Reviewers highlight ambiguous aspects of service, with some praising professional handling, clear... See more

Customer service

Customers had positive experiences with customer service. Many reviewers praised the professionalism,... See more

Response time

Users describe ambiguous interactions with response times. While some customers praise quick responses,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Nelay Joshi was helpful, courteous and responsive and handled the issue very well. My dealings with Jonathan Calverley, a partner there, were also extremely good. I would have given 5 stars unreserve... See more

Rated 4 out of 5 stars

We were put in touch with Lyon Davidson via our home insurance provider. The service was initially a little slow but once they had processed the information we had provided things the claim started to... See more

Company replied

Rated 5 out of 5 stars

Very grateful for Nelay Joshi, they took the time to help me with a legal matter regarding an unresolved issue with a car tradesman. Nothing was too much trouble. Would happily use this service again... See more

Company replied

Rated 5 out of 5 stars

Recently had a claim processed via Lyon’s Davidson. Process was handled very professionally and the status of the claim well proceeded and updated throughout. Craig who was dealing with the case was v... See more


Company details

  1. Law Firm
  2. Insurance Attorney
  3. Lawyer
  4. Legal Services
  5. Personal Injury Attorney

Written by the company

We have been providing trusted legal services to our clients since 1972. Our innovative approach, unique mix of expertise and tailor-made technology and our approachable and forward-thinking service leads to practical outcomes for our clients. Our core values of communication, commitment, innovation and accessibility underscore everything we do.


Contact info


4.3

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Chris Kemp

We dealt with a Chris Kemp, from the start he explained how long this could take, and through out the claim process has kept us up to date in a very timely manner. Any emails sent have always been responded to in a timely manner.Things have been kept in layman terms as often solicitors can talk in their industry jargon.

24 February 2026
Unprompted review
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Reply from Lyons Davidson Solicitors

Hi there,

Thank you for taking the time to leave your review. It’s great to hear that Chris set clear expectations from the outset and kept you regularly updated throughout the process. We’re pleased you found his communication clear and straightforward, without unnecessary legal jargon. Your feedback is much appreciated.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

Lyons Davidson were really good

Lyons Davidson were really good, they kept me informed through their portal,Maya and her team were friendly and helpful throughout.It was just unfortunate that the insurance company that was dealing with my claim were very slow and we had to take them to court.I think 4years to decide on an car accident claim is excessive and should be looked into.The accident was on 16/09/2021

16 February 2026
Unprompted review
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Reply from Lyons Davidson Solicitors

Hi James,

Thank you for taking the time to share your experience. We’re pleased to hear that Maya and the team kept you informed and supported you throughout, particularly given how prolonged the process became. We understand how frustrating delays can be, especially when they are outside of our control, and we appreciate your patience over the course of your claim.

Kind Regards,
Lyons Davidson

Rated 1 out of 5 stars

Not to use the inadequate firm

My experience with Lyons Davidson has been nothing short of appalling. Their handling of my case was careless, negligent and completely devoid of professional responsibility.

Despite being fully aware that legal proceedings had been issued, they failed to act. I was later informed in a telephone conversation that the firm had received acknowledgement from the court but did nothing with this information because they were “not getting paid.” That is utterly unacceptable. Payment disputes do not absolve a law firm from its duty to notify a client of life-changing legal action.

As a direct result of their inaction, a wrongful CCJ was entered against me. The financial and reputational damage this has caused is severe and ongoing. The stress, anxiety and sleepless nights that followed could have been entirely avoided had Lyons Davidson acted with even basic professional diligence.

To make matters worse, there has been no meaningful accountability and no appropriate compensation offered. The firm has shown a complete lack of empathy and responsibility for the consequences of their failures.

I would strongly caution anyone considering using Lyons Davidson to think very carefully. My experience has been one of incompetence, poor communication and a disturbing disregard for client welfare.

21 February 2026
Unprompted review
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Reply from Lyons Davidson Solicitors

Dear Customer,

Thank you for your review. We note this is the third review you have posted in relation to the same matter. We have responded under our Complaints Procedure confirming that we do not accept any wrongdoing.

Kind regards
Lyons Davidson

Rated 5 out of 5 stars

Great

Great, helpful people with good advice and easy communication, always on time, fast with getting things done. Couldn’t be happier and could not recommend more.

20 February 2026
Unprompted review
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Reply from Lyons Davidson Solicitors

Hi Louis,

Thank you for taking the time to leave your review. It’s great to hear that you found the team helpful, easy to communicate with, and efficient throughout. We truly appreciate your recommendation and your kind feedback.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

Accident date 27.03.2025

Accident date: 27/03/2025
I am very happy with the result of my accident claim. Mr T Blake and his staff of Lyons Davidson Solicitors worked very hard and produced excellent result.
It was not an easy accident case but result of my case is brilliant.
Compensation is healthy. I have no words to express my thanks. Very Well done. My case was closed 16/2/2026.
Devinder Hayer

27 March 2025
Unprompted review
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Reply from Lyons Davidson Solicitors

Hi Devinder,

Thank you for taking the time to share your feedback. It’s wonderful to hear that you’re so pleased with the outcome of your claim, particularly given the challenges involved. Mr Blake and the team will be very encouraged by your kind words and appreciation of their hard work.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

Professional/Outstanding

Working along side Bethany Chandler for our mutual clients claim was a pleasure. Bethany kept me informed at every progression/stage of the claim. Her professionalism was outstanding matching the result of the claim.

20 February 2026
Unprompted review
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Reply from Lyons Davidson Solicitors

Hi Lisa,

Thank you for taking the time to share your feedback. It’s great to hear that working alongside Bethany was such a positive experience and that her communication and professionalism supported a strong outcome for your mutual client. We truly appreciate your kind comments.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

Brilliant job Jessica

Jessica S of Bristol branch took over my case and handled it very well. communication was spot on, keeping me informed the whole time of any changes or information needed to assist my claim. highly recommend Jessica at Lyons Davidson Solicitors. Thanks again

20 February 2026
Unprompted review
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Reply from Lyons Davidson Solicitors

Hi Karen,

Thank you for taking the time to leave your review. It’s great to hear that Jessica kept communication clear and consistent after taking over your case, ensuring you were informed at every stage. We truly appreciate your recommendation and your kind feedback.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

Really good communication through out

Really good communication through out, so helpful and reassuring. Did everything and more, Really would recommend kelly Pickering.

2 February 2026
Unprompted review
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Reply from Lyons Davidson Solicitors

Hi Tasha,

Thank you for taking the time to leave your review. It’s great to hear that Kelly provided reassuring support and clear communication throughout, going above and beyond for you. We truly appreciate your recommendation.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

Persistent, client friendly approach and very Methodical

The case was a no fault accident claim involving a foreign truck and my car. Lyn Edwards had a very clear approach and had very good patience in liaising with the opposite party as they were from a foreign country. With meticulous planning, the case was efficiently managed to ensure I got the deserved compensation. A very good negotiator as well as she managed to get an increased offer rejecting the initial offer.
Overall, very happy with the service.

19 June 2025
Unprompted review
Lyons Davidson Solicitors logo

Reply from Lyons Davidson Solicitors

Hi Mithun,

Thank you for taking the time to leave such detailed feedback. It’s great to hear that Lyn’s clear, methodical approach and persistence - particularly when dealing with an overseas party - helped secure the compensation you deserved. We’re pleased you felt the negotiation was handled effectively and that you were happy with the overall service.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

Lauren Martin handled my claim with…


Lauren Martin handled my claim with professionalism and in a empathetic manner,with clear communication at all times,a great credit to her profession and her company

19 February 2026
Unprompted review
Lyons Davidson Solicitors logo

Reply from Lyons Davidson Solicitors

Hi David,

Thank you for taking the time to share your feedback. It’s great to hear that Lauren handled your claim with professionalism and empathy, and that her communication was clear throughout. Your kind comments are very much appreciated.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

My solicitor Kelly went above and…

My solicitor Kelly went above and beyond to help me and also reassure me when needed.
Was understanding and easy to talk to. She was a very lovely woman and would recommend to anyone.

11 February 2026
Unprompted review
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Reply from Lyons Davidson Solicitors

Hi Charlotte,

Thank you for taking the time to leave such kind feedback. It’s wonderful to hear that Kelly provided reassurance and support when you needed it, and that you found her understanding and easy to talk to throughout. We truly appreciate your recommendation.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

Freya was polite,professional,and…

Freya was polite,professional,and friendly with my claim..

18 February 2026
Unprompted review
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Reply from Lyons Davidson Solicitors

Hi Neil,

Thank you for taking the time to leave your review. It’s lovely to hear that Freya was polite, professional, and friendly while supporting you with your claim. We appreciate your feedback.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

Personal injury claim

My case handler was Tia Parmenter and she was excellent throughout the long process.

17 February 2026
Unprompted review
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Reply from Lyons Davidson Solicitors

Hi there,

Thank you for taking the time to leave your review. It’s great to hear that Tia provided excellent support throughout what can often be a lengthy process. Your feedback is very much appreciated.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

Andy Vraitch was really great in taking…

Andy Vraitch was really great in taking on my case and putting together the overwhelming evidence to demonstrate to the Judge why he should rule in my favour of a road traffic accident i was at no fault at.

The reassurance and support provided by Andy and his team was truly remarkable.

I wish him the very best for the future.

13 February 2026
Unprompted review
Lyons Davidson Solicitors logo

Reply from Lyons Davidson Solicitors

Hi Tariq,

Thank you for taking the time to share your experience. It’s great to hear that Andy and the team provided strong support and presented your case clearly and effectively in court. Knowing you felt reassured throughout the process means a great deal, and we truly appreciate your kind wishes and feedback.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

I had jazmin mahmood handling our case…

I had jazmin mahmood handling our case and what can i say she was fantastic, kept me informed with everything and i didnt have to worry about anything as she handled everything.thankyou jazmin ure a star.sunny mann

17 February 2026
Unprompted review
Lyons Davidson Solicitors logo

Reply from Lyons Davidson Solicitors

Hi Sunny,

Thank you for taking the time to leave your review. It’s great to hear that Jazmin kept you fully informed and handled everything so smoothly, giving you peace of mind throughout. Your kind words will mean a lot to her.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

Thank you so much

Thank you so much, Ive literally cried so much this past 3 weeks and have just felt so depressed about everything wondering why, and especially with yesterday and today's antics but honestly I can not thank you enough for seeing things from my point of view and just listening, and being amazingly supportive not just for me but for matt aswell. The whole team that i have spoken to has been amazing but Bia you really have gone above and beyond especially with the nature of the situation and being able to show that you have cared really does go to show how understanding and caring as you are.

16 February 2026
Unprompted review
Lyons Davidson Solicitors logo

Reply from Lyons Davidson Solicitors

Hi there,

Thank you for sharing such a heartfelt message. We’re truly sorry to hear how difficult the past few weeks have been for you, but it means so much to know that you felt listened to, supported, and understood during such an emotional time.

We’re especially pleased that Bia was able to provide the care, empathy, and reassurance you needed, and your kind words will mean a great deal to her and the wider team. Supporting our clients through challenging situations is incredibly important to us, and we’re grateful you took the time to recognise that.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

Updates every step of the way no hidden fees

Marco kept me updated every step of the way, emailed regularly and if I hadn't seen an email was quick to call. He also responded to queries quickly. I would definitely recommend using this solicitor.

16 February 2026
Unprompted review
Lyons Davidson Solicitors logo

Reply from Lyons Davidson Solicitors

Hi Davina,

Thank you for taking the time to leave your review. It’s great to hear that Marco kept you fully updated, followed up promptly, and responded quickly to your queries throughout. We really appreciate your recommendation and your positive feedback.

Kind Regards,
Lyons Davidson

Rated 4 out of 5 stars

Great advice and support from Genevieve

Our solicitor Genevieve, gave an absolutely excellent 5 star performance. Always providing great support and convincing me to stay with my injury claim even when the other side was using tough tactics to try and get me to withdraw my legitimate claim. Genevieve and our barrister, Chris, won my claim.
Lyons Davidson have lost one star, as the early stages of submitting my claim, (before Genevieve was involved), was poor. I had to correct LD's version of my claim several times, before they had a version that was accurate. Hopefully, LD's eary stage processes have improved in the intervening ~3 years since my claim was initially submitted.

15 January 2026
Unprompted review
Lyons Davidson Solicitors logo

Reply from Lyons Davidson Solicitors

Hi Ann,

Thank you for taking the time to leave such balanced and detailed feedback. It’s great to hear that Genevieve’s support and determination, along with counsel’s representation, helped you achieve a successful outcome - especially in the face of challenging tactics from the other side.

We also appreciate your honesty regarding the early stages of your claim. Feedback like this is important, and we continually review and improve our processes to ensure accuracy and consistency from the outset.

Thank you again for recognising the team’s efforts and for sharing your experience.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

Bethany was fabulous whilst sorting…

Bethany was fabulous whilst sorting this for me. I highly recommend the company and thank Bethany for all her help & professionalism.

14 February 2026
Unprompted review
Lyons Davidson Solicitors logo

Reply from Lyons Davidson Solicitors

Hi Jules,

Thank you for sharing your feedback. It’s wonderful to hear that Bethany provided such professional and helpful support throughout. We truly appreciate your recommendation and your kind words.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

Freya Simpson was absolutely fantastic…

Freya Simpson was absolutely fantastic dealing with my case and highly recommend.

14 February 2026
Unprompted review
Lyons Davidson Solicitors logo

Reply from Lyons Davidson Solicitors

Hi Ian,

Thank you for taking the time to leave your review. It’s great to hear that Freya provided fantastic support while handling your case. We really appreciate your recommendation.

Kind Regards,
Lyons Davidson

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