I've used Jottacloud since 2012, mainly for photo backup. It's reliable, easy to use, and offers unlimited storage. Sync works well across all devices. It supports photo metadata like geotagging, b... See more
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Review summary
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I initially chose Jottacloud as they abide by strict privacy laws. Knowing that my data will not be shared, sold, or fed into systems I have no control over is really important. The app and web interf... See more
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Jottacloud has all the features i needed. A sync folder, ability to backup and sync specific drives including external and also an archive functionality for files that are to be in the cloud only. I s... See more
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A colleague once recommended Jottacloud (JC). It's independent, reliable, well-secured, and works well. I can easily access my files anytime, anywhere, and JC has a good search engine. It backs up mul... See more
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Company details
About Jottacloud
Written by the company
Jottacloud is a Norwegian cloud storage service built on the values of privacy, simplicity, and sustainability. We help individuals and businesses back up, sync, and share files securely and seamlessly, while giving full control over your data. Our servers are located in Norway and under strict Norwegian privacy laws, and we ensure your digital life stays private, protected, and out of reach from anyone but yourself.
Founded in Oslo, Jottacloud has grown into a trusted platform for hundreds of thousands of users across Europe and beyond. Whether you're a photographer looking to preserve precious memories, a freelancer organizing work files, or a business managing large volumes of data, Jottacloud offers flexible plans and intuitive tools to fit your needs.
We believe in sustainable digital habits. That’s why we power our services with renewable energy and continuously work to reduce our carbon footprint. All our servers are located in Norway, ensuring your data is stored under some of the world’s strongest privacy law, safe from foreign surveillance and governed by GDPR-compliant regulations.
At Jottacloud, we prioritize transparency, reliability, and ease of use. Are focus is to deliver easy-to-use design, honest pricing, and a real commitment to customer support.
Join us and experience cloud storage that’s made in Europe, made for you.
Contact info
Øvre Slottsgate 5, Oslo, Norway
- +47 21 04 29 00
- support@jottacloud.com
- www.jottacloud.com
4.5
Excellent
537 reviews
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Replied to 100% of negative reviews
Typically replies within 48 hours
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Reply from Jottacloud
Thanks for choosing Jottacloud!
Home (family) subscription cannot limit volume for your kids
Everything is fine except the volume partition for every family member, I am still waiting for (I have been told this should be no problem to do) since I subscribed for Home subscription 5 TB
7 June 2025
Reply from Jottacloud
Hi there. I'm sorry we've not been able to set that up yet. I'll bring your feedback to the right people.
Thank you for using Jottacloud!
inconvenient, buggy, slow as a snail
I am extremely dissatisfied with the service. Starting from the fact that exfat is not supported on Mac OS - while everything works fine on Windows. Ending with the clown show with the speed limit - on Windows after 5 TB the speed drops but not as fatally as on Mac OS - I've been pouring 500 gigs for a week. Garbage service
7 June 2025
Reply from Jottacloud
We're very sorry to read that we're not the best match for your storage needs.
If you want to give it a shot, please reach out to support (support@jottacloud.com), so we can look into why your speeds are much lower than they should be. Hopefully we'll be able to figure out what's wrong, and fin a solution!
Otherwise, thank you for taking the time to leave a review. We appreciate it!
Jotta is the best thing in my life
Unlimited space, amazing price, wonderful customer services.
Neomezený prostor, skvělá cena, parádní zákaznická podpora.
6 June 2025
Reply from Jottacloud
Thank you so much for the super kinds words!
Jottacloud just works
Has saved my skin on numerous occassions saving things I didn't even know I needed to save! I just noticed that, yes, I've also used Jottacloud for 10 years now - since 2015!
6 June 2025
Reply from Jottacloud
We're so glad we could help! Thanks for trusting Jottacloud with your data for a decade! Here's to at least one more ;)
I actually haves nothing bad to say…
I actually haves nothing bad to say about Jottacloud. I have used them for around 10 yrs. They are steadly improving themselves, and it has been very easy to get access to them. At least here in Norway where I live. It seems safe to have my files there, they never use them for other purposes. All in all, for me I have no other choise than give them 5 stars.
6 June 2025
Reply from Jottacloud
Thank you so much for your wonderful review, and for taking the time to write it. :)
We are very happy that you trust us with your data, and have been with us for so long! Of course, your data is always private and yours – as it should be!
Trusted photo storage for over a decade
I've used Jottacloud since 2012, mainly for photo backup. It's reliable, easy to use, and offers unlimited storage. Sync works well across all devices.
It supports photo metadata like geotagging, but advanced features like face recognition or smart albums are missing. Still, it's a solid and trustworthy service I keep coming back to.
7 June 2025
Reply from Jottacloud
Thank you for trusting us with your data for so long!
I know the developers are working on some a bit more advanced features to be released in the near future ;)
Reply from Jottacloud
And protected by the mountains! Our data center is built inside a mountain, doesn't get much more Norwegian than that? :)
It is staightforward and does what it…
It is staightforward and does what it is meant to do.
6 June 2025
Reply from Jottacloud
Doesn't get much better than that? ;) Thanks for the review!
Good but photo album needs improvement
The mobile app and the desktop application both have improved tremendously in the past couple of years. It’s also good value and avoids big tech.
The photo album is the only exception for me. That feature is still very basic in terms of looks, sorting, filtering, sharing. Needs to become the focus.
7 June 2025
Reply from Jottacloud
We're glad you like the improvements! Re photos and sharing, I'm happy to share that it is indeed high on our priority list. Thanks for using Jottacloud!
Best Storage
I have been using for 7 years.
No issues, nice, reliable, unlimited.
Service as I wanted.
7 June 2025
Reply from Jottacloud
Thank you so much for using Jottacloud! We're glad to have you onboard!
backups i can count on for over 10 years
7 June 2025
Reply from Jottacloud
Thank you for trusting us with your data – for over a decade!!
Reply from Jottacloud
Hi there! We are always open for suggestions. so if you'd like to elaborate what we could do to make Jottacloud easier to use, feel free to drop by an email to support@jottacloud.com :)
Solid provider, user experience could be better
Non-US provider. Hotline responses are quick. Sync from linux has command line client only without live icon.
Structure of file deposits confusing, inflexibel. I would prefer a pure file storage. No easy way to get disk usage for optimization.
7 June 2025
Reply from Jottacloud
Thank you for your review, we appreciate you taking the time!
Great service for the price
Great service for the price. I have the unlimited personal plan and feel save hosting my files with jotta.
7 June 2025
Reply from Jottacloud
Thanks for trusting us with your data!
.... and yes it is truly unlimited
I have been using their UNLIMITED cloud for 8 years now and I have never had any problems. For example, I had to update the HDs on my systems and I wondered if I had to reload everything from the beginning, instead the support guided me to the absolutely rapid procedure (compatible with the volume of data!) of recovery directly from their archives. What can I say, absolutely satisfied .... and yes it is truly unlimited. Of course you don't have to exaggerate but I am about 9 Tb and I don't need anything else.
7 June 2025
Reply from Jottacloud
Wow, 8 years! We're very happy (and honoured) to have you with us here at Jottacloud :D Here's to at least 8 more! :) Thanks for trusting us with your data!
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