Audika - Exeter Reviews 

Very knowledgable .
Very professional and informative.
I strongly recommend the branch in Exeter.

I visited for my annual review which consisted of a detailed health assessment of my ears. Emma identified a bacterial infection in one ear and a fungal infection in the other and stopped the review with a detailed plan to follow up with my GP. She reassured me of the urgency of the GP review which gave me the confidence to request an urgent appointment . I was seen the same day by the GP who followed Emma’s suggested plan. Treatment was prescribed & a 10 day follow up appointment was made before I left the surgery.
Emma also suggested a treatment for my 6 year battle with itchy ears and what appears like eczema. This treatment was prescribed by the GP and has truly transformed this chronic condition for me.
I can now wear my hearing aids all day without any irritation and that’s due to the care I received from Emma Rooms.
I am delighted that hidden hearing employ such high quality staff who Is definitely a credit to the company.

Emma is so good and reassuring . A really good professional young lady

Very friendly and helpful.

Emma and Alison are very caring, understanding and knowledgeable members of staff who cannot do enough to help their customers.

I have been visiging Hidden Hearing Exeter for the past 6 years and I am very pleased with the service I hace received here.

I would not hesitate to recommend anyone suffering with any Hearing difficulties or looking for an upgrade to their existing hearing products as they can accommodate all budgets.

I was only offered one product to try. This was the most expensive. It was a high quality product but without the opportunity to try less expensive options I was unable to make a judgement on VFM. The company was unable to accommodate my request to try alternative cheaper options and I consider this to be sharp practice. Subsequently lost faith and trust that my interests were being served. I wouldn’t recommend.

Emma was very thorough & explained things to me in a clear & concise manner. I was impressed by the service I received.

I visited the Exeter branch of Hidden Hearing for my annual check up. I was warmly greeted in reception to then have the most thorough and excellant service in all respects. I left feeling confident and happy. I feel very lucky to have such superb support..

All aspects of Alison's demonstration and explanation of equipement was very helpful and constructive. First class Lady and exceptionally Professional.

Jeremy Hoad

I had a thorough examination from Emma a year after having hearing aids. She answered all my questions an explained the test results thoroughly. I went away happy with the results.

One of my aids was not funtioning well for some time but this visit, hopefully, will resolve the problem. I felt better informed after this appointment but maybe I missed some of the detail a year ago, because of my age, when I purchased the hearing aid then.

An excellent experience from start to finish. A warm smiley welcome from Alison the receptionist and seen on time.The audiologist Emma was extremely knowledgeable, took time to explain everything clearly, and was very patient and reassuring. I didn’t feel rushed and felt comfortable to ask questions. I felt completely confident in the advice and care I received. Truly first-class service — highly recommended.
I managed to get a free nearby parking space too😊 👂🏻 !

Efficient, caring, thorough

The audiologist totally understood the situation and was extremely helpful

Always very helpful

The staff are friendly and helpful and put you at ease as soon as you walk through the door. They take you through each step at your own pace and explain the significance of each step to your hearing.
A fascinating insight into the effects of hearing loss which gradually creeps into our lives.
There is no hard sell.

It is a pleasure to visit Hidden Hearing, everyone is so friendly and helpful and listen intently to any problems I may have and sort them instantly. Thank you to the Exeter branch for all their help

Emma was great, very knowledgeable and very good at explaining everything. Empathetic too - understands how it feels to have problems with hearing.
So, so different to the NHS people and the aids available.

Personal attention in my home. Polite, helpful technician. Thorough test, all questions answered. Aids were available immediately.

The staff were friendly and efficient and I felt at ease. Everything was explained to me in advance and afterwards. I was even given a hearing test after the wax removal. Excellent service.