Good service mared by a car that had a number of issues when delivered.
I'll start with the service which was very good. The agent at Tyler Ponds Airport was courteous and efficient.
The 2 star rating is for the vehichle's condition. First the windshield was covered with dead bug spots. Second there was no winshield wiper fluid so had to get to a gas stataion immediately to sort that out. And third I was alerted while driving to the gas station that the right rear tire was low on air. So I had to pay for windshield wiper fluid and air to fill the tire immediately after pickup.
I get that this was a minor incovenience but I didn't know if the tire would hold the air or had a puncture so was worried about that. I didn't have time to turn around and trade the vehicle for one in better condition.
I've used Hertz for decades and have never had an experience like this. While I don't have a travel job like I had in the past, I still expect to have a fully functional vehicle when I pick it up.
I would appreciate a reply and some sort of goodwill gesture for this poor customer experience.