We recently visited the hays travel store in Wrexham. We had the pleasure of Holly sorting out our booking for a family of 6. Nothing was too much for Holly, she found us a few different options well... See more
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Our booking of our holiday was made all the better because of the warm welcome we always get from ll the woman in the shop at Wrexham. Dionne, Courtney and Christine were absolutely fantastic. A team... See more
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Everyone at the Wrexham branch are so happy and helpful. Thanks again to Liz for all the advice we need for our cruise holidays. 10/10 wouldn't go anywhere else to book our holidays.
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We needed help booking Australian flights with a stop over in Singapore on return journey .The help given was really good and research on different air lines helpful . A local branch where we could... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
15 Lord Street, LL11 1LH, Wrexham, United Kingdom
- 01978 266611
4.9
Excellent
730 reviews
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Booked a holiday with Liz who was…
Booked a holiday with Liz who was exceptional listened to what we wanted and found a holiday almost straight away with everything we wanted and more , she is a credit to hays , can see why she is the manager excellent service from start to finish
5 July 2026
Reply from Hays Travel - Wrexham
Hi Steph,
Thank you so much for your wonderful review! We are delighted to hear that Liz provided such exceptional service and found you the perfect holiday. We truly appreciate your kind words and are so pleased you had an excellent experience from start to finish.
Kind Regards
Liz
Lovely staff couldn't do enough for me…
Lovely staff couldn't do enough for me found us a great holiday and a good price too👍😎
5 July 2026
Reply from Hays Travel - Wrexham
Hi Brian,
Thank you for your wonderful review! We are so pleased to hear that our staff were able to find you a great holiday at a good price. We truly appreciate your kind words.
Kind Regards
Hays Travel
Very Helpfull
30 June 2026
Reply from Hays Travel - Wrexham
Hello :)
Thank you for your wonderful feedback!
Kind Regards
Hays Travel Wrexham
We recently visited the hays travel…
We recently visited the hays travel store in Wrexham. We had the pleasure of Holly sorting out our booking for a family of 6. Nothing was too much for Holly, she found us a few different options well with in our price range and made all the necessary
arrangements to make the holiday booking smooth and easy as possible. We can’t thank her enough and 100% recommend Holly and hays travel when booking your next holiday. 👍🏼😁
30 June 2026
Reply from Hays Travel - Wrexham
Hello :)
Thank you for your wonderful feedback! We are so pleased to hear that your booking experience was smooth and easy. We appreciate your recommendation.
Kind Regards
Hays Travel Wrexham
Everyone at the Wrexham branch are so…
Everyone at the Wrexham branch are so happy and helpful. Thanks again to Liz for all the advice we need for our cruise holidays. 10/10 wouldn't go anywhere else to book our holidays.
5 July 2026
Reply from Hays Travel - Wrexham
Thank you so much for your wonderful review! We are so pleased to hear that our team was happy and helpful, and we truly appreciate your kind words about the advice received for your cruise holidays. We look forward to helping you book many more holidays in the future!
Great customer service
You listened to me, recommended a better resort and a 4* hotel within my budget.
Excellent service.
Use the Hays Travel app.
Taken advantage of the currency card.
30 June 2026
Reply from Hays Travel - Wrexham
Thank you for your wonderful feedback! We are so pleased we could help you find the perfect resort and hotel within your budget. We hope you have a fantastic trip!
Very helpfull staff holly was her name
28 June 2026
Reply from Hays Travel - Wrexham
We are so glad we could help.
Very knowledgeable
The staff were wonderful, caitlin who served us was very helpful when it came to us choosing a holiday to suits our sons needs
28 June 2026
Reply from Hays Travel - Wrexham
We're so glad to hear our team provided excellent assistance in finding a holiday that suited your family's needs. Thank you!
Four senior ladies going to Bulgaria
Holly was excellent, she searched for destinations and suggested places to suit our needs.
The booking process was smooth and we were happy with the prices.
28 June 2026
Reply from Hays Travel - Wrexham
Thank you for your wonderful feedback! We are so pleased to hear that we could help you find the perfect trip at a great price.
Holly was fabulous
Holly was fabulous. I aiways book through Hays Travel as they make it so easy and professional for your get away destination.
28 June 2026
Reply from Hays Travel - Wrexham
Thank you for your wonderful feedback! We are so pleased to hear we made your getaway easy and professional. We appreciate your continued loyalty.
Reply from Hays Travel - Wrexham
Anthony Davies,
We are so pleased our team provided such a positive experience. Thank you for your kind words.
Kind Regards
Hays Travel
Excellent service😊 such friendly staff
Excellent service😊 such friendly staff. Would recommend
27 June 2026
Reply from Hays Travel - Wrexham
C Edwards,
We're so pleased you had a great experience with us. Thank you for your kind words!
Kind Regards
Hays Travel
Good service for the 3rd time this…
Good service for the 3rd time this year. Planning my own holidays and short trips for my daughters who have just got married or will be getting married in the next 12 months
25 June 2026
Reply from Hays Travel - Wrexham
Thank you for your kind review and for booking with us again, your custom is much apricated :) Many Thanks, Hays Travel Wrexham
Staff where great
Staff where great, if it hadn't have been for vigilant staff, for passport issues we wouldn't have got away.
18 June 2026
Reply from Hays Travel - Wrexham
John,
We're so glad our vigilant staff could assist with your passport issues, ensuring a smooth journey. Thank you for your kind words!
Kind Regards
Hays Travel
Dion was very cheery & helpful in…
Dion was very cheery & helpful in sorting out a cabin for us (mobility issues)
22 June 2026
Reply from Hays Travel - Wrexham
Brian Stokes,
We're so glad we could assist you in finding the perfect cabin. Thank you!
Kind Regards
Hays Travel Wrexham
Reply from Hays Travel - Wrexham
Thank you for your kind review.
Thanks,
Dion
Got told I had half board then got told…
Got told I had half board then got told I had bb then there said there would ring me and there did not
10 June 2026
Reply from Hays Travel - Wrexham
Please accept my sincere apologies for the confusion you experienced regarding your board basis, as well as for our failure to follow up with you as promised. I understand how disappointing and frustrating this situation must have been, and I deeply regret that our communication did not meet the standard you rightfully expect.
I sincerely hope that, following our recent conversation, this experience will not deter you from using our services again in the future, as we greatly value your custom and the opportunity to restore your confidence in us. Thanks Liz (Branch Manager)
As usual liz was amazing
As usual liz was amazing. Found us a really good deal. Therefore booking another holiday
16 June 2026
Reply from Hays Travel - Wrexham
Thank you for your lovely review and for booking with us :) Many Thanks - Hays Travel Wrexham
Booking our Holiday at Hays Travel in Wrexham
Our booking of our holiday was made all the better because of the warm welcome we always get from ll the woman in the shop at Wrexham. Dionne, Courtney and Christine were absolutely fantastic. A team that Hays should be so proud of. They all deserve a wage rise or a reward of some kind. They were and are so friendly, professional and very competent. Its like being on holiday whilst we were booking the actual place we settled for in the end. Well done and thank you Hays and your brilliant staff.
13 June 2026
Reply from Hays Travel - Wrexham
Thank you for sharing such a wonderful review of our team. We are so pleased to hear that their friendly, professional, and competent service made your holiday booking experience so enjoyable. We truly appreciate your kind words.
Staff very helpfull
12 June 2026
Reply from Hays Travel - Wrexham
Hello :)
Thank you for taking the time to leave a lovely review! glad you found our staff very helpful.
Kind Regards,
Hays Travel Wrexham
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