We knew the holiday we wanted before entering the shop and a rough price. The agent was very proficient , researched our request and found exactly what we were looking for. The cost came under budget... See more
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Brilliant staff very friendly and so professional. I've now dealt with probably all 5 of the team for different things and honestly top drawer. I noticed on Monday there was a work experience young... See more
Company replied
Once again was greeted with a friendly hello how can I help you this came from Nicole at the Wakefield branch.In my opinion after booking in other travel agents where you don’t get the friendly servic... See more
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We received excellent help, booking our holiday, we wasn't rushed into making a decision. The lady asked questions about how far I could walk, with having disability issues. Went through what was suit... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
2 Westgate, WF1 1JY, Wakefield, United Kingdom
- 01924 688077
4.9
Excellent
1K reviews
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Charlotte was very helpful and made…
Charlotte was very helpful and made sure we got everything we asked for.
19 July 2026
Reply from Hays Travel - Wakefield
Thank you for taking the time to leave us some feedback, I will pass on your comments to Charlotte.
Always able to talk to the Hays team…
Always able to talk to the Hays team and discuss our requirements, they are helpful and professional, always a great experience 😃
14 July 2026
Reply from Hays Travel - Wakefield
So glad we can get you sorted! Let us know if you need anything else looking at - Grace :D
We knew the holiday we wanted before…
We knew the holiday we wanted before entering the shop and a rough price. The agent was very proficient , researched our request and found exactly what we were looking for. The cost came under budget as there was a nice discount at the end.
16 July 2026
Reply from Hays Travel - Wakefield
Thank you for your kind review, we look forward to seeing you again shortly- Alana
I have used the wakefield branch for…
I have used the wakefield branch for many years sam is very helpful with details regarding any counties i am interested in visiting. Booking a holiday is always a smooth and enjoyable experience.
9 July 2026
Reply from Hays Travel - Wakefield
Thank you for your lovely feedback, we look forward to seeing you again soon - Alana
Very friendly and helpful staff at Hays…
Very friendly and helpful staff at Hays Wakefield.
14 July 2026
Reply from Hays Travel - Wakefield
Thank you for your review! Always glad to help you - Grace :)
Easiest booking experience …
Emma was so helpful getting our cruise booked I cannot fault the service at Hays
12 July 2026
Reply from Hays Travel - Wakefield
Thank you for your lovely feedback I will pass it on to Emma :) - Alana
Reply from Hays Travel - Wakefield
Thank you for your kind review! So glad we could get you sorted! - Grace :)
Grace was lovely from the start
Grace was lovely from the start . From the first message regarding trying to find me and my partner a little get away . We were back and forwards with holidays and ideas. Until we found the right one . We went into store to meet Grace and talk about the holiday more . We booked and can not wait to go .
Thank you again Grace for taking the time (as I know I was asking a lot with the flights ✈️) we will definitely be back
10 July 2026
Reply from Hays Travel - Wakefield
Thank you for your feedback. I will pass your comments on to Grace.
Went to book 3 times
Went to book 3 times. Finally found a holiday that suites our needs. Staff very helpful.
2 July 2026
Reply from Hays Travel - Wakefield
Thank you for taking the time to leave us some feedback
Reply from Hays Travel - Wakefield
Many thanks for your feedback Jack :)
The staff are all very knowledgable and…
The staff are all very knowledgable and extremely helpful.
8 July 2026
Reply from Hays Travel - Wakefield
Thank you for the lovely feedback and we will see you soon! ^Charlotte
Brilliant staff very friendly and so…
Brilliant staff very friendly and so professional. I've now dealt with probably all 5 of the team for different things and honestly top drawer. I noticed on Monday there was a work experience young lady there. I dont think she can get a better start than this place.
7 July 2026
Reply from Hays Travel - Wakefield
Thank you for the lovely feedback and we will see you again very soon I'm sure :) ^Sam
Reply from Hays Travel - Wakefield
Hi Dawn :) My pleasure as always and thank you for the lovely feedback! See you again soon ^Sam
Sam was helpful
Sam was helpful, knowledgeable and friendly. The whole process was simple. Everything was clearly explained. Another member of staff at the branch had recently been in the same trip so she could give some helpful tips
5 July 2026
Reply from Hays Travel - Wakefield
Thank you for your kind review! So glad we could get you sorted! If you need anything else, let us know - Grace :D
Reply from Hays Travel - Wakefield
Thank you for your kind review. Let us know if you need anything else - Grace :)
Reply from Hays Travel - Wakefield
Thank you for your kind review! Have a lovely holiday - Grace :)
Reply from Hays Travel - Wakefield
Thank you for your comments.
Staff always take good care of you and…
Staff always take good care of you and listen to you for what you want. Always book my holidays there.
24 June 2026
Reply from Hays Travel - Wakefield
Thank you for your lovely feedback.
As usual first class service
As usual first class service. First time we had met Nikki, she was so help full. Also Sam, the manager. Where did you find such a thought full, obliging person. Any little problem he sorts it out.
Generally the whole staff in Wakefield Branch are top notch,
24 June 2026
Reply from Hays Travel - Wakefield
Many thanks for your lovely feedback, Nikki.
Speaking face to face with a pleasant…Human been
Speaking face to face with a pleasant well knowledge human been, best price found for our holiday and the personal touch made us feel wanted.
27 June 2026
Reply from Hays Travel - Wakefield
Thank you for taking the time to leave us feedback, it is greatly appreciated
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