Hays Travel - Totton Reviews 

As always we spoke to Aimee, and as always she found what we wanted in no time at all. We were booked, had all the paperwork and out of the shop in twenty minutes, brilliant.

Great work by the team to book 2 holidays for us 👏
The personal touch trumps the online experience every time!

The staff were polite ,knowledgeable helpful and patient. It was a pleasure popping in

We Always deal with Aimee, very friendly & pleasant.
Excellent Service.

Very very helpful and very friendly experience. Have been booking my holidays here for many many years and hope to book many more in the years to come .

Saw Aimee who sorted a cruise for us. She is absolutely superb. I don’t think I have come across such a knowledgeable and competent travel agent. Hays are lucky to have her

Aimee has booked 2 holidays for me. Last year in New York and this year in Italy and Venice. Nothing is too much trouble and the service and her experience are great. The Totton branch of Hays Travel are friendly and professional

Great service as usuall , takes all the stress away by making sure all is booked correctly

I have been using Hayes travel for many years as they are local to me.The staff there are so helpful and make booking A holiday stress free and I will continue to use them first class .😊👍

Natasha was extremely helpful when booking our Flights to Bali
Would use Hays Travel every time.

AIMEE ALWAYS HELPS US WITH OUR HOLIDAYS SHES AMAZING AND SO HELPFUL AND KNOWLEDGEABLE

I booked a holiday for my son and me yesterday at the Totton branch, and I couldn't be happier with the service.

The lady who looked after us was absolutely outstanding. She was friendly, knowledgeable, patient, and took the time to find the right holiday without making us feel rushed. Nothing was too much trouble, and she made the whole booking experience enjoyable from start to finish.

All of the staff in the shop were warm, welcoming, and genuinely kind. It's clear they take pride in providing excellent customer service, and they are a real credit to Hayes Travel.

Thank you all for making our holiday booking such a positive experience. I wouldn't hesitate to recommend the Totton branch to anyone looking for first-class service.

Staff very helpful, polite and curtious. Very knowledgeable and keen to help in any way from sorting this year holiday and booking next years

Amazing service by Aimee

Very helpful

The staff are always friendly and helpful.
Ammie always manages to find the perfect holiday and arranges everything from the accommodation, car parking and insurances for us.
Cannot thank her enough for all of her effort. We've already booked our 2027 holiday with her
She is so friendly, helpful and professional. 5 *

Friendly helpful and knowledgeable. Aime took time to really understand what I wanted from a holiday and helped me decide on a destination and a package that really suited what I was looking for