Hays Travel - Romford Reviews 

Niamh was very helpful. I haven't been abroad for years and felt a bit apprehensive but she explained everything to me. I spent ages in the store. I knew which area I wanted to be in Costa Adeje and she found us an amazing looking holiday. I'll find out in a few days. Excited!

Denise we booked our holiday appointment with was smiley and helpful and approachable from the first minute. We have booked with her in the past. All the agents there are very approachable.

Felt very welcome and quick to be seen to book our holiday

We have never had a bad experience in Hays - yesterday we popped in to book a cruise and once again it was a happy experience. We were served by Christine who was so patient with us - nothing was too much trouble - after booking our cruise we decided to book another one BUT alas there were no cabins in the category we prefer - all booked and this was for September 2027!! Thank you Christine for all your help - looking forward to seeing you in the future.

Very polite helpful and patience

The staff are kind supportive and can't help you enough. It was a very joyful experience and i would not hesitate to recommend Hays to other people.

Sean Snazell patiently steered me through what at first appeared to be a complicated booking. He expertly identified my requirements for an upcoming holiday to Tunisia. Finding an excellent package deal, the process was seamless and he clearly advised me through every step. 10/10

The whole experience of booking our holiday was easy. The member of staff helping us choose the right holiday for our family was knowledgeable and very helpful. I would recommend using Hays Travel for anyone looking to book a holiday

Very helpful

This is my first experience with Hays travel only because of the advert done by Davina. I would support the advert in the service I recieved, I stated my destination and the preparation, search , pricing, safety ,flight, accommodation, transfer ,tax, places of interest and any other support was offered all I could say is whats not to love about Hays. I would say the staff was friendly and welcoming, but with great support , trust and great customer care and services goes to Sean I cannot thank him enough he really portray the ideals of what customer services towards the public is all about thank you Sean.

Knowledgeable friendly member of staff Chris

The staff at Hayes are always helpful, polite cheerful and very knowledgeable.

I always book my holidays with Denise. Her and the whole team are always so helpful. They go above and beyond.I cannot recommend them highly enough. It's so nice to actually deal with people rather then doing it online.

Excellent service

We didn’t plan to book that day, but Billy was so helpful and patient going through everything with us making it easy to make a decision. We have booked our holiday and know we can contact Billy if we have any questions. Overall a great experience.

Sean was very helpful and spent a long time trying to find us the best holiday

Visited Romford branch. Staff were very pleasant and helpful. Pleased with advice given and trip booked. Will recommend to friends.

Louise was friendly and respectful towards helping me find the right holiday first time I’ve used hays travel and would definitely recommend and book my next holiday with you
Thank you so much
Anne

Again Denise surpassed my expectations 2nd time visiting and 2nd holiday booked. Fantastic knowledge and absolute patience of a saint.

Fantastic customer service