Hays Travel - Preston Morrisons Reviews 

840
TrustScore 5 out of 5

4.9

Morrisons Superstore, Mariners Way, Ashton on Ribble, PR2 2YN Preston, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Hays travel, Morrisons. Preston Ifound the whole Experience really easy. I had a few questions which were all answered and although I had to ask if there were any other dates that I could chose from... See more

Company replied

Rated 5 out of 5 stars

Once again the level of service received from Debbie Robinson was second to none. With her usual friendly and professional help the perfect holiday has been booked for us.

Company replied

Rated 5 out of 5 stars

Always helpful and professional. Go out of their way to provide excellent customer service and follow up on what they say they will do. Nicola deserves a special mention. Thank you

Company replied

Rated 5 out of 5 stars

Debbie, always make me smile even if I see her through the window when I shopping in store. And always ready to help I call in just to say hello to them all great members of staff you have , great at... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • Morrisons Superstore, Mariners Way, Ashton on Ribble, PR2 2YN, Preston, United Kingdom

  • 01772977289

4.9

Excellent

TrustScore 5 out of 5

840 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(840)

120,207 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very helpful staff

Very helpful staff

6 July 2026
Hays Travel - Preston Morrisons logo

Reply from Hays Travel - Preston Morrisons

Thank you for your 5 star review we hope you have a wonderful holiday :)

Rated 5 out of 5 stars

Hays travel

Hays travel, Morrisons. Preston
Ifound the whole Experience really easy. I had a few questions which were all answered and although I had to ask if there were any other dates that I could chose from - I was sorted quickly with other options given. I spoke to Gail who organised my mini break- she was very friendly, polite and helpful. I would definitely use Hays Travel again !

13 August 2026
Hays Travel - Preston Morrisons logo

Reply from Hays Travel - Preston Morrisons

Thank you so much for your wonderful feedback! We are delighted to hear that your experience was easy and that our team member was friendly, polite, and helpful. We truly appreciate your kind words and look forward to assisting you again.

Kind Regards
Hays Travel Hastings

Rated 5 out of 5 stars

Once again the level of service…

Once again the level of service received from Debbie Robinson was second to none. With her usual friendly and professional help the perfect holiday has been booked for us.

10 August 2026
Hays Travel - Preston Morrisons logo

Reply from Hays Travel - Preston Morrisons

Thank you so much for your wonderful review! We are delighted to hear that you consistently receive such excellent service from Debbie. It was a pleasure to help you book the perfect holiday once again. We appreciate your kind words!

Kind Regards
Hays Travel Hastings

Rated 5 out of 5 stars

Very friendly staff

Very friendly staff, asked all relevant questions to get us what we wanted. Much easier than booking it ourselves

10 August 2026
Hays Travel - Preston Morrisons logo

Reply from Hays Travel - Preston Morrisons

Thank you for your fantastic 5-star review! We are so pleased to hear that our staff were friendly and helped you find exactly what you were looking for. We aim to make the booking process as easy as possible.

Kind Regards
Hays Travel Hastings

Rated 5 out of 5 stars

Helpful and efficient

Helpful and efficient - found a deal via a social media post and booked the next morning over the phone

9 August 2026
Hays Travel - Preston Morrisons logo

Reply from Hays Travel - Preston Morrisons

Thank you for the 5 star review, I'm so pleased you are happy with the service. Hope you have a wonderful time

Rated 5 out of 5 stars

Always helpful and professional

Always helpful and professional. Go out of their way to provide excellent customer service and follow up on what they say they will do. Nicola deserves a special mention. Thank you

5 August 2026
Hays Travel - Preston Morrisons logo

Reply from Hays Travel - Preston Morrisons

Thank you for taking the time to leave a 5 star review. It's always a pleaseure to get your holidays booked. Thanks again

Rated 5 out of 5 stars

Next venture

Booking our next venture was made so seemless. Thank you.

7 August 2026
Hays Travel - Preston Morrisons logo

Reply from Hays Travel - Preston Morrisons

Thank you for the great review! We look forward to seeing you in store again soon! :)

Rated 5 out of 5 stars

This is the third holiday I have booked…

This is the third holiday I have booked with Hays travel this year and every time they have been outstanding, they match every price and are so helpful, for piece of mind get yourselves down to the docks and book with hays there isn't anyone any better!!!

5 August 2026
Hays Travel - Preston Morrisons logo

Reply from Hays Travel - Preston Morrisons

Thank you for the fab review! We look forward to seeing you in store again soon! :)

Rated 5 out of 5 stars

Debbie

Debbie, always make me smile even if I see her through the window when I shopping in store. And always ready to help I call in just to say hello to them all great members of staff you have , great at help with all hols we have book over the years and will keep on doing so 😀😀😀😀

3 August 2026
Hays Travel - Preston Morrisons logo

Reply from Hays Travel - Preston Morrisons

Thank you for booking with us again Shirley and for your kind comments all the staff will really appreciate them. We hope you have a lovely holiday and pop in anytime to say hello :)

Rated 5 out of 5 stars

Its always a pleasure doing business…

Its always a pleasure doing business with Hays the staff are extremely friendly and helpful especially Gail and Debbie nothing is too much trouble we have waited a long time for this holiday and are really excited about it

1 August 2026
Hays Travel - Preston Morrisons logo

Reply from Hays Travel - Preston Morrisons

Thank you for your 5 star review, lovely comments and for coming back to book with us again, we hope you have a fantastic time on your long awaited holiday.

Rated 5 out of 5 stars

Staff were welcoming

Staff were welcoming, friendly and informative.

22 July 2026
Hays Travel - Preston Morrisons logo

Reply from Hays Travel - Preston Morrisons

Thank you for booking with us and for your lovely 5 star review, we hope that you have a lovely holiday.

Rated 5 out of 5 stars

High quality service

The usual professional,highly motivated,knowledgeable,friendly service helping us to get the holiday at the right price.All details of the holiday clearly explained and defined

26 July 2026
Hays Travel - Preston Morrisons logo

Reply from Hays Travel - Preston Morrisons

Thank you for your kind comments and for booking with us again Mr Ryder, we really do appreciate your repeat custom.

Rated 5 out of 5 stars

Always friendly and very helpful team…

Always friendly and very helpful team in the branch.

25 July 2026
Hays Travel - Preston Morrisons logo

Reply from Hays Travel - Preston Morrisons

Thank you for taking the time to leave a 5 star review. It's alway a pleasure and hope you have a fantastic Holiday. Thanks Debbie

Rated 5 out of 5 stars

Give Debbie a pay rise

Debbie dealt with us and she was awesome from start to finish and beyond.... We went in and explained our budget and what we were looking for, she did not try to sell us anything other than what we asked for and she delivered better than postman Pat ever could. Extras booked too, and even had to make a slight amendment couple days later and she hooked us right up. Not been into a travel agent to book a holiday for probably 10 years but I will definitely go back to book my next one with Debbie. Thanks so much for making the process so easy and not trying to get me to go to Turkey 🙏🏽

24 July 2026
Hays Travel - Preston Morrisons logo

Reply from Hays Travel - Preston Morrisons

Thank you for the 5 Star review and your excellent feedback. I'm pleased to hear you was happy with your experience at Hays Travel Preston Morrisons and the service you received from Debbie.

Rated 5 out of 5 stars

I book all my hols with hays travel at…

I book all my hols with hays travel at riverside the girls are so helpful nothing is too much for them to do .I've booked my hols for last 12 years .the girls are credit to the company .

24 July 2026
Hays Travel - Preston Morrisons logo

Reply from Hays Travel - Preston Morrisons

Thank you Susan. It's always a pleasure to book your holiday. Thanks for your nice comments, it's appreciated.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look