Louise was wonderful. She listened carefully, tried different options, and we were delighted with her professionalism. She followed up with tenacity and was thoroughly pleasant as she did so.
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From our first encounter with Lynsey until booking completed she was friendly, knowledgeable, understanding & patient. Nothing was a bother to her, kept us updated, got us the best deal & advised u... See more
Company replied
We love going to hayes in omagh staff are great nothing is a.bother to any of them we haf our cruise for next year done in less than 5 mims lynsdey jenny and jack are top class at there work thank y... See more
Melissa and the new guy Keelin were lovely in your Omagh branch. Very friendly, relaxed environment. We never felt rushed and certainly took our time choosing the right place/hotel that suited taking... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
2 Market Street, BT78 1EH, Omagh, United Kingdom
- 02882888507
4.9
Excellent
1K reviews
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The customer service truly…
The customer service truly amazing..attention to detail came away super happy and holiday booked
21 August 2026
Louise was wonderful
Louise was wonderful. She listened carefully, tried different options, and we were delighted with her professionalism.
She followed up with tenacity and was thoroughly pleasant as she did so.
25 August 2026
Would trust this teams judgment immpeccably.
Always a great Welcome in store, extremely helpful staff who always go above and beyond to ensure we get the best holiday experience, even though my requests were very specific Jenny made sure to get us the best deal possible,and handled the entire booking process including luggage allowance, booking seats, insurance everything. Service was exceptional.
1 September 2026
The lady was very helpful in every…
The lady was very helpful in every aspect of her job
1 September 2026
We love going to hayes in omagh staff…
We love going to hayes in omagh staff are great nothing is a.bother to any of them we haf our cruise for next year done in less than 5 mims lynsdey jenny and jack are top class at there work thank you team omagh x
30 August 2026
Last minute booking
We dealt with Louise and found her very helpful with a good background knowledge. She made sure all our needs were met in full.
23 August 2026
Great service
Great service. Sharon was really helpful with the booking process and making everything clear. Friendly staff.
14 August 2026
They help me get things sorted
22 August 2026
Louise was fabulous
Louise was fabulous, listened to what we would like and need, she advised and found us an exciting trip.
28 August 2026
Great help and friendly staff
20 August 2026
Very helpful as always
26 August 2026
Staff were very professional and…
Staff were very professional and helpful. Booking process was very quick and no problems. Excellent service.
21 August 2026
As a regular customer I know all the…
As a regular customer I know all the team in Omagh branch over many years. I always have had a first class service from Jenny and all the staff.
20 August 2026
Sharon in Omagh is a great help
Sharon in Omagh is a great help, always offering excellent support and advice.
20 August 2026
We booked a cruise to Greek islands
We booked a cruise to Greek islands. Sharon was excellent. She talked us through and explained everything to us, advising us on what trips to avail of. Sharon was very professional . We would definitely book with her again.
Ron & Jean Moore.
19 August 2026
Top class customer service
Top class customer service , special thanks to Lynsey (omagh hays travel)who helped find our perfect holiday package , unreal customer service
11 August 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Hays Travel - Omagh
Thank you Noreen for your excellent review.
Reply from Hays Travel - Omagh
Thank you Katarzyny for your excellent review
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