Hays Travel - Jarrow Reviews 892

TrustScore 5 out of 5

4.9

29 Bede Precinct, NE32 3LW Jarrow, GB


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Rated 5 out of 5 stars

I regularly use hays travel in jarrow for booking holidays and currency exchange. All of the staff members are so helpful and friendly. When booking my latest holiday, I initially spoke to Ruby the ap... See more

Rated 5 out of 5 stars

I have to say you’re always greeted with a warm smile from the ladies in the Jarrow branch. I was seen by Lesley and told her I had a very short timescale to book a surprise holiday for my pearl wed... See more

Rated 5 out of 5 stars

I ususally always book my own holidays, but after looking tirelessly for over a week I couldn’t find anything we wanted within our budget so decided to drop in to Hays Jarrow. Ruby assisted me and pat... See more

Company replied

Rated 5 out of 5 stars

We use hays travel every time we go away as the staff are always very helpful and friendly and also take time to get you the holiday that you want , this time was no exception, can’t fault anything .... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 29 Bede Precinct, NE32 3LW, Jarrow, United Kingdom

  • 0191 4835550

4.9

Excellent

TrustScore 5 out of 5

892 reviews

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Rated 5 out of 5 stars

Excellent helpful staff

I regularly use hays travel in jarrow for booking holidays and currency exchange. All of the staff members are so helpful and friendly. When booking my latest holiday, I initially spoke to Ruby the apprentice and ahe was very friendly and professional. She helped worked through the cost of my holiday to get me the best deal. I came back a couple of days later to book the holiday and although Ruby wasnt in, another staff member helped me with the final booking process.

26 May 2026
Rated 5 out of 5 stars

Warm hello's from the team.

Warm hello's from the team when I walked in.
First time with Ruby and she checked everything and the options available for the hotel and I booked there and then. Thanks for the help.

1 June 2026
Rated 5 out of 5 stars

Quick and easy

We went in to get some prices and see what was available for the summer holidays. Chloe was really helpful finding us the perfect place for our family get away. Booking was really easy and the service was great. Thank you.

31 May 2026
Rated 5 out of 5 stars

I have to say you’re always greeted…

I have to say you’re always greeted with a warm smile from the ladies in the Jarrow branch.
I was seen by Lesley and told her I had a very short timescale to book a surprise holiday for my pearl wedding anniversary (husband was waiting in the car and thought I was just popping into a few shops 🤣).
Lesley got me sorted very quickly and husband has no idea he’s going away in 2 wks lol.

30 May 2026
Rated 5 out of 5 stars

The staff at Hays Jarrow are very…

The staff at Hays Jarrow are very helpful weather you've just got a question or wanting to book a holiday.
Always service with a smile and all are a credit to the company

20 May 2026
Hays Travel - Jarrow logo

Reply from Hays Travel - Jarrow

Thank you so much for your lovely review and booking with me - Jess

Rated 5 out of 5 stars

Stacey and holly were very helpful…

Stacey and holly were very helpful Stacey took me booking as she was great was very easy and she answered all my questions and she was very professional and helpful and polite great customer service

21 May 2026
Hays Travel - Jarrow logo

Reply from Hays Travel - Jarrow

Thanks so much Sharon - Stacey :-)

Rated 5 out of 5 stars

We use hays travel every time we go…

We use hays travel every time we go away as the staff are always very helpful and friendly and also take time to get you the holiday that you want , this time was no exception, can’t fault anything . Chloe who sorted out our holiday was great from going into the shop to us leaving , big thumbs up

17 May 2026
Hays Travel - Jarrow logo

Reply from Hays Travel - Jarrow

Thank you so much for booking with me and for the lovely review

Kind Regards
Chloe

Rated 5 out of 5 stars

Michelleat Jarrow Hays,our trusted…

Michelle at Jarrow Hays,our trusted travel agent, always goes above and beyond for all our travel needs, looks for best deals and makes sure it suited us to the ground! Bet we got on her nerves swapping and changing hotels, but she is always lovely, we never shop anywhere else! That's again Michelle x

17 May 2026
Hays Travel - Jarrow logo

Reply from Hays Travel - Jarrow

Thanks so much Diane always lovely to help you with your holidays and you never get on my nerves haha! Thanks again :-) Michelle xx

Rated 5 out of 5 stars

Hays Jarrow branch excellent service

Michelle at Hays Jarrow branch did her usual job of booking our next trip quickly efficiently and always knows exactly what we like.if you want a hassle free booking experience you should be going to Hays. Well done.

12 May 2026
Hays Travel - Jarrow logo

Reply from Hays Travel - Jarrow

Thank you so much Karen - Always lovely to help you with your holiday plans - Michelle xx

Rated 5 out of 5 stars

I ususally always book my own holidays

I ususally always book my own holidays, but after looking tirelessly for over a week I couldn’t find anything we wanted within our budget so decided to drop in to Hays Jarrow. Ruby assisted me and patiently helped me find a fantastic deal after looking through so many, she definitely pulled it out the bag. 4star Hotel in our ideal location and even cheaper than our original budget. To save any hassle I’ll be using Hays now every year and asking for Ruby.

28 April 2026
Unprompted review
Hays Travel - Jarrow logo

Reply from Hays Travel - Jarrow

Thank you so much for this review i really appreciate it! Im so grateful you booked with me and i cant wait to help with your future plans - Ruby :-)

Rated 5 out of 5 stars

Excellent service

Excellent service, very friendly and helpful

5 May 2026
Hays Travel - Jarrow logo

Reply from Hays Travel - Jarrow

Thank you so much for booking with me - Lesley x

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