Fantastic service! Nothing was to much trouble even though I wasn’t quite sure what I wanted - Cheryl in the ilkeston branch was nothing more than amazing and helped me go through every thought/ c... See more
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I had the pleasure of Cheryl( manger ) Who sorted out my ABBA voyage trip to London she couldn’t have been more helpful in both her time and professional attitude spent a lot of time getting us ex... See more
Washable was knowledgeable, polite and very helpful. We initially wanted to book next July's holiday, which we did and then we talked of another holiday this year and Tasha found us a perfect destinat... See more
Company replied
Absolutely fantastic service ruby was amazing. My husband literally had no specific idea where or when we was going away and she couldn't do enough for us she was fab
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
31 Bath St, DE7 8HF, Ilkeston, United Kingdom
- 01158605346
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Fantastic service
Fantastic service!
Nothing was to much trouble even though I wasn’t quite sure what I wanted - Cheryl in the ilkeston branch was nothing more than amazing and helped me go through every thought/ change of plan/ change of destination until the right one came up.
Would highly recommend.
I had the pleasure of Cheryl( manger )
I had the pleasure of Cheryl( manger )
Who sorted out my ABBA voyage trip to London she couldn’t have been more helpful in both her time and professional attitude spent a lot of time getting us exactly what we wanted
I’ve also used Dawn who was equally helpful and will use the Ilkeston branch again .. hopefully
Lovely and helpful staff always happy…
Lovely and helpful staff always happy booking here.
May use AI-assist with repliesRead more
Absolutely fantastic service ruby was…
Absolutely fantastic service ruby was amazing. My husband literally had no specific idea where or when we was going away and she couldn't do enough for us she was fab

Reply from Hays Travel - Ilkeston
First class experience yet again from…
First class experience yet again from the great staff at Ilkeston in helping us to book another great holiday, especially Cheryl thank you.
Very good customer service
Very good customer service, nothing to much trouble every step if the way

Reply from Hays Travel - Ilkeston

Reply from Hays Travel - Ilkeston
Not one holiday, but two!
Washable was knowledgeable, polite and very helpful. We initially wanted to book next July's holiday, which we did and then we talked of another holiday this year and Tasha found us a perfect destination so we booked for September. All this a coffee and a great, friendly input from Cheryl made our visit perfect, as always.

Reply from Hays Travel - Ilkeston
Another holiday booked.
Another holiday booked.
The well trained and friendly staff went the extra mile to get this one over the line.
If you are looking for holiday ideas,here's the place to go.

Reply from Hays Travel - Ilkeston
First class service all was explained…
First class service all was explained to a very high quality 👏 all questions asked and answered. No rushing very relaxed keep up the good work.

Reply from Hays Travel - Ilkeston
Fantastic customer service 👏
Fantastic customer service 👏
Thanks very much for making it so easy to book our holidays.

Reply from Hays Travel - Ilkeston
Cruise
Staff very helpful and knowledgeable and very happy to look at different options, to get the best price for us

Reply from Hays Travel - Ilkeston
Very helpful
Very helpful. We knew a lot about what we wanted from the visit but the help and information was great and we were able to go ahead and book ensuring we got the right holiday at the best price

Reply from Hays Travel - Ilkeston
Very helpful and understanding
Very helpful and understanding, couldn't do enough for us.

Reply from Hays Travel - Ilkeston
Staff were great, informative and helpful.
Staff were great and informative. The whole process from enquiry to booking was brilliant, Cheryl was very helpful.

Reply from Hays Travel - Ilkeston
All the staff are very helpful
All the staff are very helpful, nothing is too much trouble. No matter how many times you call and ask questions they are very pleasant.

Reply from Hays Travel - Ilkeston
I always book my cruises with Hayes
I always book my cruises with Hayes, they staff are very knowledgeable, make booking easy & the service is 2nd to none

Reply from Hays Travel - Ilkeston
Hi all way helpfully when you walk in…
Hi all way helpfully when you walk in shop and booking your holiday friendly service all the time

Reply from Hays Travel - Ilkeston
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