Very Happy with service received. Each member who picked up our call was excellent in communication. Our problem which we had was solved quickly . Would definitely book again with them.... See more
Company replied
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We usually book direct with Jet2 but decided to call in to see what offers could be had. Our advisor was fantastic and very patient came up with what looks like a brilliant hotel in a perfect location... See more
Amy was very helpful, patient and acknowledgeable. It was a booking for 19 people and Amy (Greenock) got our holiday spot on and the best deal.
Great team, helpful, friendly and engaging. They put you at ease as they Taylor, tweak and adjust your holiday to suit your requirements. They listen to you as you explain what your preference... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
58 Hamilton Way, PA15 1RH, Greenock, United Kingdom
- 01475297022
4.9
Excellent
827 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Amy was very helpful
Amy was very helpful, patient and acknowledgeable. It was a booking for 19 people and Amy (Greenock) got our holiday spot on and the best deal.
1 September 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Jacqueline is always a delight to book…
Jacqueline is always a delight to book with. She is so knowledgeable and takes care of everything for you which makes it a pleasure to book knowing you are in good hands.
26 July 2026
Reply from Hays Travel - Greenock
Thank you so much for your great review! and thank you for booking with us :)
Reply from Hays Travel - Greenock
Thank you so much for your great review! and thank you for booking with us :)
In for 1 bought another
We went in to talk about our upcoming cruise and decided to book for Menorca. Alayna was great as are all staff. Very helpful and got holiday at price we thought great.
We'll be back to book more holidays soon.
21 August 2026
Reply from Hays Travel - Greenock
Thank you so much for your great review! and thank you for booking with us , see you soon for more holidays :)
Friendly excellent service with a smile…
Friendly excellent service with a smile and great price for holiday cannot beat it 👍
27 August 2026
Reply from Hays Travel - Greenock
Thank you so much Sandra - Really appreciate it !
Reply from Hays Travel - Greenock
Thanks for booking with me and for leaving a great review - Alison
Very Happy with service received
Very Happy with service received.
Each member who picked up our call was excellent in communication.
Our problem which we had was solved quickly .
Would definitely book again with them.
24 August 2026
Reply from Hays Travel - Greenock
Thanks for leaving a fantastic review . We appreciate you booking with us - Kris
Couldn't of had a more pleasant…
Couldn't of had a more pleasant experience when I booked my holiday ,staff were very knowledgeable and listened to what I needed and wanted from my holiday .
18 August 2026
Reply from Hays Travel - Greenock
Thank you so much Sandra. It was great to see you !
Alayna was a fabulous help finding out…
Alayna was a fabulous help finding out perfect holiday .
17 August 2026
Reply from Hays Travel - Greenock
Thanks very much for booking with us & for taking the time to leave a great review !
Reply from Hays Travel - Greenock
Thank you so much for the kind words it's very much appreciated!
Chris was really charming and very…
Chris was really charming and very patient with myself and daughter ,we were trying to do a surprise birthday gift for my granddaughter but was working out to expensive until he found us the perfect vacation.
16 August 2026
Reply from Hays Travel - Greenock
Thank you so much Sandra for the kind words it's very much appreciated!
Booked a Late Deal with Hays Travel Greenock
Booked our Holiday Late with only 2wks to go but as usual the Greenock Hays Team (Alison) fixed us up quickly with a Great Deal and we had it Booked Paid & All Documents with us in no time.
Thanks again Hays you are the Best
14 August 2026
Reply from Hays Travel - Greenock
Thanks for booking with us again and for leaving a great review - Alison
Far East Cruise
Cruise and hotel stays booked with ease by Mhairi. A very professional and friendly
service provided.
20 August 2026
Reply from Hays Travel - Greenock
Thanks so much for booking .Delighted Mhairi did so well
Helpful friendly staff
Helpful friendly staff, good service and smooth booking experience.
13 August 2026
Reply from Hays Travel - Greenock
Thanks for booking .
Happy customer
The sales representative was extremely helpful and helped me build my holiday step by step, meeting all my requirements.
13 August 2026
Reply from Hays Travel - Greenock
Thanks for your lovely feedback
Staff very attentive and helpful
Staff very attentive and helpful. Have used Hays in the past to book holidays and will use them in the future. No complaints.
18 August 2026
Reply from Hays Travel - Greenock
Thanks for booking Gordon.
No hassle booking from Alison
As usual Alison from greenock branch, sorts us out quickly with no hassle, thanks Alison.
18 August 2026
Reply from Hays Travel - Greenock
Thanks for booking again.
The girls in the shop in Greenock are…
The girls in the shop in Greenock are great, so helpful and kind finding me the right holiday
9 August 2026
We usually book direct with Jet2 but…
We usually book direct with Jet2 but decided to call in to see what offers could be had. Our advisor was fantastic and very patient came up with what looks like a brilliant hotel in a perfect location 👏👏👏👏👏 although when we got home and looked at the hotel on the Jet2 site we could have got the same hotel £100 cheaper 🙈🙈🙈🙈
8 August 2026
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