Staff very friendly and helpful. We never feel rushed into making a holiday decision. We always use HAYS now for these reasons after experiencing quite negative staff attitudes in the tui stores.
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Macy as always listened to what we wanted and offered suggestions and alternatives. This made it easy for us to decide on our holiday choice. Very efficient and helpful as are all staff in Flint branc... See more
Company replied
Emma was great, she helped pull together all the elements of our special fly-cruise Asia-Australia for 2028. She was patient and knowledgeable about the 3rd party company, she ensured they were offer... See more
Company replied
As usual went into flint branch.n wales already knew what and where we wanted to book but the staff were brilliant gave us a great deal on my holiday including insurance sorted everything there and t... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
28 Church Street, CH6 5AL, Flint, United Kingdom
- 01352 761000
4.9
Excellent
488 reviews
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I know what I want .Rhian and Maisie…
I know what I want .Rhian and Maisie know what I want.And there knowledge of me gets me the best and what I want and always give good advise if I'm wrong.
11 July 2026
Staff very friendly and helpful
Staff very friendly and helpful. We never feel rushed into making a holiday decision. We always use HAYS now for these reasons after experiencing quite negative staff attitudes in the tui stores.
30 June 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Staff are friendly and very willing to…
Staff are friendly and very willing to help. They spent a long time making the booking for me and finding what I wanted.
1 July 2026
Reply from Hays Travel - Flint
Thank you for such great feedback. Look forward to seeing you in store again soon.
Hays Travel
Reply from Hays Travel - Flint
Thank you for booking with us & lovely feedback. See you in store again soon.
Hays Travel Flint
Macy as always listened to what we…
Macy as always listened to what we wanted and offered suggestions and alternatives. This made it easy for us to decide on our holiday choice. Very efficient and helpful as are all staff in Flint branch .
25 June 2026
Reply from Hays Travel - Flint
Kevin,
Thank you for your wonderful feedback! We are so pleased to hear that our team listened to your needs and helped you choose your holiday. We appreciate your kind words.
Kind Regards
Hays Travel
Reply from Hays Travel - Flint
Mrs Mealor,
Thank you for your wonderful review! We are so pleased to hear that you found our team helpful and that you had such a positive experience. Your kind words are greatly appreciated.
Kind Regards
Hays Travel
Rang up for a price and the membwell doneer of…
Rang up for a price and the member of staff came back with a good quote. Went to the shop and spoke to the member of staff in person with the holday, parking and overmight stay by the airport all sorted in less than 20minutes.
The member of staff was both helpful and very pleasant nothing was to much
trouble.
Well done
16 June 2026
Reply from Hays Travel - Flint
Karl,
We are so pleased to hear we could arrange everything so efficiently for you. Thank you for your wonderful feedback; we truly appreciate it!
Kind Regards
Hays Travel
Emma in Hayes travel went above and…
Emma in Hayes travel went above and beyond to help us book a holiday ,couldn’t fault the excellent service we received,Emma Reece is a credit to Hayes travel
16 June 2026
Reply from Hays Travel - Flint
Kevin Daley,
We're so pleased to hear our team provided such excellent service. Thank you for your kind words; we truly appreciate them.
Kind Regards
Hays Travel
Reply from Hays Travel - Flint
Ian,
We appreciate your continued loyalty. We are always here to help with your travel needs.
Kind Regards
Hays Travel
It's always a pleasure visiting Hays…
It's always a pleasure visiting Hays Travel we always get a great reception! Rhian was very helpful with our holiday request and very efficient and the rest of the staff were friendly.
12 June 2026
Reply from Hays Travel - Flint
Jeffrey,
We are so glad you always have a great experience with us! Thank you for your wonderful feedback; we truly appreciate it.
Kind Regards
Hays Travel
The ladies that we spoke to in the shop…
The ladies that we spoke to in the shop were very helpful and friendly. They were also very efficient and professional.
11 June 2026
Reply from Hays Travel - Flint
Philip Smith,
We appreciate your kind words about our team's helpfulness and efficiency. We are delighted you had a positive experience.
Kind Regards
Hays Travel
Reply from Hays Travel - Flint
Graham Williams,
We're so happy you enjoyed our service and booked another cruise with us! Thank you for your kind words.
Kind Regards
Hays Travel
Friendly helpful staff
10 June 2026
Reply from Hays Travel - Flint
Thank you for your lovely feedback
Hays Travel Flint
Flint. Experience.As always we were well looked after &…
As always we were well looked after & warm & friendly , but also professionally handled.
9 June 2026
Reply from Hays Travel - Flint
Keith,
We truly appreciate your kind words about our warm, friendly, and professional service. Thank you!
Kind Regards
Hays Travel
The girls in the flint shop are lovely…
The girls in the flint shop are lovely and very helpful
31 May 2026
Reply from Hays Travel - Flint
Julie,
We are so pleased to hear you had such a positive experience with our team. Thank you for your kind words!
Kind Regards
Hays Travel
Maisie was very helpful put us at ease…
Maisie was very helpful put us at ease and easy to book
3 June 2026
Reply from Hays Travel - Flint
Susan Davies,
We're so glad we could help make your booking easy! Thank you for your kind words.
Kind Regards
Hays Travel
Reply from Hays Travel - Flint
Julie openshaw,
We appreciate your kind words. We are so glad our team could assist you.
Kind Regards
Hays Travel
This cruise was booked onboard
This cruise was booked onboard. But Macey sorted paperwork when we got home. Excellent.
22 May 2026
Reply from Hays Travel - Flint
Kevin Roberts,
We're so glad to hear we could assist with your paperwork after your cruise. Thank you for your kind words!
Kind Regards
Hays Travel
The staff were extremely helpful and…
The staff were extremely helpful and helped me get exactly what I asked for. The service from the staff in store was 5 star.
31 May 2026
Reply from Hays Travel - Flint
leon bates,
We are so pleased to hear that our team provided you with excellent service and helped you find exactly what you needed.
Kind Regards
Hays Travel
I was wishing to book a holiday with…
I was wishing to book a holiday with your company , unfortunately the hotel which we wanted to go to was fully booked,
After talking to the very helpful staff at the Flint branch we changed destination and have booked a lovely week in Tunisia.
Please pass on my thanks to the staff involved.
From a happy customer 😊
29 May 2026
Reply from Hays Travel - Flint
Clive,
We are delighted to hear our team at the Flint branch was so helpful in finding you a lovely holiday to Tunisia. We will certainly pass on your thanks to them. We hope you have a wonderful trip!
Kind Regards
Hays Travel
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