We used Hays travel before, The staff are very helpful, this time Gillian was very good in sorting out our ho9liday for next year. Would always recommend them
Location
Switch locationUnit 33, Fareham Shopping Centre, 79 West Street, PO16 0AP Fareham, GB
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See what reviewers are saying
Charmaine has been very helpful and patient with our booking. Thank you so much. Would highly recommend and will be a returning customer.
Always a great experience at Hays Travel in Fareham! We won’t use anyone else. All the staff are friendly and helpful and very knowledgeable about all aspects of travel. And any issues that usually co... See more
Company replied
We came in on Saturday and ask for quote and said we would be back in on Sunday and when we did it was just so easy to book up what we wanted Jamie-Lee is the best she is so helpful thanks again to he... See more
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit 33, Fareham Shopping Centre, 79 West Street, PO16 0AP, Fareham, United Kingdom
- 01329 732025
4.9
Excellent
1K reviews
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We have booked a few holidays with Hays…
We have booked a few holidays with Hays and find Derek exceptionally helpful, would not go anywhere else.
26 August 2026
Reply from Hays Travel - Fareham
Hi Lisa, Thank you for your kind words . It was an absolute pleasure as always. I hope you enjoy your bit of winter sunshine.
Derek our holiday rep in your Fareham…
Derek our holiday rep in your Fareham office was very knowledgeable and extremely helpful.
30 August 2026
Reply from Hays Travel - Fareham
Thank you for your kind words . As always it was a pleasure to assist with your cruise
We came in on Saturday and ask for…
We came in on Saturday and ask for quote and said we would be back in on Sunday and when we did it was just so easy to book up what we wanted Jamie-Lee is the best she is so helpful thanks again to her it’s our 3 holiday we have booked with her
31 August 2026
Brilliant
Charmaine has been very helpful and patient with our booking. Thank you so much. Would highly recommend and will be a returning customer.
29 August 2026
Always happy to assist so much better…
Always happy to assist so much better than on the Internet
21 August 2026
Reply from Hays Travel - Fareham
Thank you for taking the time to leave us a review we really appreciate this!!
It was quick and helpful
26 August 2026
Reply from Hays Travel - Fareham
Thank you for taking the time to leave us a review we really appreciate this!
It was very handy to have the location…
It was very handy to have the location open on a Sunday. Peter seemed very knowledgeable about the holiday I was booking and gave great options to go through before deciding.
23 August 2026
Reply from Hays Travel - Fareham
Thank you so much for your lovely feedback! 😊 It was a pleasure helping you with your holiday, and I’m really pleased I could provide you with a range of options to consider before making your decision.
I hope you have an amazing holiday and really appreciate you taking the time to leave such kind feedback. I look forward to helping you again in the future! ✈️🌴
Kind regards,
Peter Ball
Fareham
We used Hays travel before
We used Hays travel before, The staff are very helpful, this time Gillian was very good in sorting out our ho9liday for next year. Would always recommend them
15 August 2026
Really excellent service
Jamie-Lee was extremely helpful and very patient, looking at numerous quotes before we finally booked our first cruise. Thank you 🤩
22 August 2026
Reply from Hays Travel - Fareham
Thank you for taking the time to leave us a review we really appreciate this! I hope you have an amazing time on your cruise!!
Kind Regards
Jamie-Lee
very good experience
very good experience. It is our first cruise and Gillian was very patient answering all our questions. Very patient.
23 August 2026
This was indeed a great holiday
This was indeed a great holiday. Life aboard the Fred Olsen Borealis was full of excitement, good food and entertainment.
Peter in the Fareham branch did us proud. Well done.
22 August 2026
Reply from Hays Travel - Fareham
Thank you so much for your wonderful feedback! I am are delighted to hear that you had such a fantastic holiday aboard the Fred Olsen Borealis, filled with excitement, delicious food, and great entertainment. We truly appreciate your kind words and thank you for returning to us to book your next one.
Kind Regards
Peter B
Very helpfull staff and took time to…
Very helpfull staff and took time to arrange our cruise..
19 August 2026
Reply from Hays Travel - Fareham
Good Afternoon, Thank you for your kind words. It was an absolute pleasure assisting you with the booking of your cruise. Im sure you will have the most amazing time.
Charmaine was brilliant
Charmaine was very patient with us (even through our bad jokes) and we got the holiday we wanted quickly and easily.
Will definitely be going back
18 August 2026
Reply from Hays Travel - Fareham
Good afternoon Mark! Thank you so much for taking the time to leave a 5* review, I really am grateful. We look forward to seeing you all again soon! Charmaine
Reply from Hays Travel - Fareham
Good day Michael,
Thank for you for the feedback it is much appreciated and i was glad that i could help you get the right holiday.
Kind regards
Peter B
Hays Travel Fareham
Reply from Hays Travel - Fareham
Hi David, thank you so much for your lovely review! I am very glad we could help you and hope to see you again in the future!
Charmaine was very helpful as usual
Charmaine was very helpful as usual. Very experienced and nothing is too much trouble
15 August 2026
Reply from Hays Travel - Fareham
Good morning Dean! Thank you so much for taking the time to leave a lovely review, I really am grateful. See you again soon :) Charmaine
Reply from Hays Travel - Fareham
Thank you for your wonderful 5-star review! We are so pleased to hear that you found our team friendly and knowledgeable, and that you felt comfortable throughout your experience. Your feedback is greatly appreciated.
Kind Regards
Peter B
Hays Travel Fareham
Reply from Hays Travel - Fareham
Hi Richard, thank you for your lovely feedback. I hope you and Maria have a wonderful cruise!
Gillian was most helpful
Gillian was most helpful. I had researched the short cruise I wanted to do and she found a good cabin for me. The booking was done calmly and efficiently.
11 August 2026
Reply from Hays Travel - Fareham
Hello Pam; Thankyou so much for your lovely review, I am happy I was able to find the cruise and cabin you wanted for your short trip to see family, I hope you have a lovely time
Gillian
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