Hays Travel - Enfield Reviews 

533
TrustScore 5 out of 5

4.9

20 Church Street, EN2 6BE Enfield, GB


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Rated 5 out of 5 stars

Hannah at Hayes travel has booked several holidays for me and they’ve always been perfect. She totally understood our requirements and got them spot on.I would highly recommend Hayes travel Enfield f... See more

Company replied

Rated 5 out of 5 stars

Givuana who arranged our holiday was very nice and very professional,we came away very happy,she explained and offered us various products and sold us our travel insurance, all in all we’re very pleas... See more

Company replied

Rated 5 out of 5 stars

Was very professional was my first time usually i fly by Tui Time for change The assistant was lovely Thankyou. HANNAH YOU WAS FANTASTIC.

Company replied

Rated 5 out of 5 stars

Although you cite 7/7 as the date a lot of the work was done a couple of days earlier whenanother lady trawled through loads of options for a trip to Umbria. On 7/7 Hannah completed the booking perfec... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 20 Church Street, EN2 6BE, Enfield, United Kingdom

  • 02039252733

4.9

Excellent

TrustScore 5 out of 5

533 reviews

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4.9

All reviews

(533)

117,540 reviews in the last 12 months

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Rated 5 out of 5 stars

Was very professional was my first time…

Was very professional was my first time usually i fly by Tui
Time for change
The assistant was lovely
Thankyou. HANNAH YOU WAS FANTASTIC.

4 August 2026
Hays Travel - Enfield logo

Reply from Hays Travel - Enfield

Thank you for taking the time to write me a lovely review! It was a pleasure booking your flight and glad we got the right one for you!
If you do need anything else, please do not hesitate to contact us!

Best wishes,

Hannah

Rated 5 out of 5 stars

Hannah was lovely

Hannah was lovely. Polite kind and patient.
She told me about her own experiences in Egypt which was really nice to hear.

2 August 2026
Hays Travel - Enfield logo

Reply from Hays Travel - Enfield

Thank you for taking the time to write me a lovely review, we hope you have a wonderful holiday! If you need any other help, please do not hesitate to contact us!
Than you for using Hays to book your holiday :)

Best wishes,

Hannah

Rated 5 out of 5 stars

excellent service

As always, Juliana was very professional and prompt.
Always a pleasure dealing with Juliana at Hays Enfield

2 August 2026
Hays Travel - Enfield logo

Reply from Hays Travel - Enfield

Hi Lee,

Thank you for your wonderful feedback!

I'm always happy to book your holidays.

I look forward to speaking with you soon,


Kind Regards
Giuliana

Rated 5 out of 5 stars

Guiliana was just lovely

Guiliana was just lovely. Listerned to all my questions and answered politely and quickly.

2 August 2026
Hays Travel - Enfield logo

Reply from Hays Travel - Enfield

Hi Janet,

Thank you for your wonderful 5-star review! I'm so pleased to hear that you are happy with my service and found me helpful. I always try and answer and questions and I look forward to speaking with you again very soon.

Kind Regards
Giuliana

Rated 5 out of 5 stars

Holiday

Givuana who arranged our holiday was very nice and very professional,we came away very happy,she explained and offered us various products and sold us our travel insurance, all in all we’re very pleased.

1 August 2026
Hays Travel - Enfield logo

Reply from Hays Travel - Enfield

Hi Keith,
Thank you so much for your wonderful feedback! I'm so pleased to hear that you you were happy with my service. I always try to explain everything so that you know what is included etc. Hope to see you again soon.

Kind Regards
Giuliana

Rated 5 out of 5 stars

I booked exactly what I wanted

I booked exactly what I wanted. Marie is very friendly and attentive consultant

1 August 2026
Hays Travel - Enfield logo

Reply from Hays Travel - Enfield

Thank you for your wonderful 5-star review! We are so pleased to hear that you found our consultant friendly and attentive. We truly appreciate your kind words.

Kind Regards
Hays Travel Enfield

Rated 5 out of 5 stars

Always go to Rosina

Always go to Rosina. She is so thorough and a perfectionist with her work . Would highly recommend Rosina . Has years of experience and so patient .

29 July 2026
Rated 5 out of 5 stars

Went the extra mile

The minute I walked in to hays travel Enfield I was greeted by a lady by the name of rosina, she made me feel so welcomed, i didn’t know where we wanted to go as a family. But she made it so easy. And put my mind at rest. She went over and beyond to find us a nice holiday. Which we are happy with. I will recommend hays travel enfield to all my friends and family. Very professional service

28 July 2026
Rated 5 out of 5 stars

Hannah at Hayes travel has booked…

Hannah at Hayes travel has booked several holidays for me and they’ve always been perfect. She totally understood our requirements and got them spot on.I would highly recommend Hayes travel Enfield for great deals. Anna

22 July 2026
Hays Travel - Enfield logo

Reply from Hays Travel - Enfield

Thank you Anna,

Thank you so much for your wonderful review! We are delighted to hear that your holidays have always been perfect and that Hannah is able to meet your requirements so well.

Best wishes,
Hannah

Rated 5 out of 5 stars

Although you cite 7/7 as the date a lot…

Although you cite 7/7 as the date a lot of the work was done a couple of days earlier whenanother lady trawled through loads of options for a trip to Umbria. On 7/7 Hannah completed the booking perfectly competently after I had made my mind up!

7 July 2026
Hays Travel - Enfield logo

Reply from Hays Travel - Enfield

Helen Massey,

We are so pleased to hear about your positive experience with us! It's wonderful to know that our team was able to assist you in planning your trip to Umbria. We hope you have a wonderful trip!

Kind Regards
Hannah

Rated 5 out of 5 stars

Booked our first cruise with confidence.

We booked our first cruise with Rosina.
We had a few different ideas of the Cruise Liner we would like to use, and we were taken calmly through the options and what might work best for us.

Rosina was friendly and knowledgeable,
at no time did we feel rushed or pressurised into making a decision.

It’s very reassuring to deal with Hayes
Travel Enfield knowing we’re in safe hands. Nothing was too much trouble.

2 July 2026
Rated 5 out of 5 stars

Maria Cruz Hays Travel

Maria Cruz was really helpful, polite and efficient. She dealt with my info and holiday information/payments to secure a brilliant holiday. Thank you all so much. Would recommend. ⭐️⭐️⭐️⭐️⭐️

30 June 2026
Hays Travel - Enfield logo

Reply from Hays Travel - Enfield

Thank you for your wonderful feedback.
We are so pleased to hear that you had such a positive experience booking your holiday and would recommend us.
If you have any queries we are always here to help.

Kind Regards
Marie Cruz
Hays Travel Enfield

Rated 5 out of 5 stars

Helpful and beyond

The lady who sorted out our holiday could not do enough to help us with the dates and the upgrades - contacting airlines for upgrades. We had decided on one date but then changed & brought the holiday forward. This didn't faze her and she altered the dates & booked our holiday. She kept in contact with us throughout. I highly recommend Hays.

19 June 2026
Rated 5 out of 5 stars

THANKYOU

I could have booked my flights to Australia myself; however; I have relied on Giuliana for all my holidays over the last 5 years; I also have holidays booked for next 3 years via Hays.

30 June 2026
Hays Travel - Enfield logo

Reply from Hays Travel - Enfield

TonyW,

Hi Tony. Thanks so much for your kind words. I'm always happy to help.


Kind Regards
Giuliana

Rated 5 out of 5 stars
Hays Travel - Enfield logo

Reply from Hays Travel - Enfield

Thank you for your 5 star review.
I'm pleased you were happy with the booking process and information provided.
If you have any queries we will be more than happy to assist.

Kind regards
Marie Cruz
Hays Travel Enfield

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