Sandra is always polite and chatty, we have been seeing Sandra for all our holiday needs for the past 15+ years, even when it was Thomas Cook. She explained everthing that we needed to know, aswell a... See more
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Sandra was very professional, helpful and friendly. She answered all our questions and booked us the holiday of our choice. The whole process was easy and straightforward. It's the first time we have... See more
Company replied
I know Rhodes pretty well and was given a choice of bargain breaks to go on with an ex work colleague. I usually travel solo but on this occasion I was taking into account the needs of my travel compa... See more
Company replied
Sandra was, as ever, quick to respond, patient and most helpful. Also, to her credit, she did part of holiday arrangements in her own time to ensure booking went through. Fab.
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
22 City Square, DD1 3BZ, Dundee, United Kingdom
- 01382677852
4.9
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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See how their reviews and ratings are sourced, scored, and moderated.
We got very good advice and the whole…
We got very good advice and the whole process was easy
11 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Hays Travel - Dundee
Hello Moira,
Thank you for taking the time to leave this lovely review for Sandra, I will be sure to pass this onto her.
If you need anything else please do let us know.
Gill & Team Hays Travel Dundee
10 out of 10.
Excellent travel agent. Booked holiday in no time,can't praise sandra enough. 10 out of 10,always a pleasurable experience in hays dundee.
15 July 2026
Reply from Hays Travel - Dundee
Hello Jackie,
Thank you for taking the time to leave this lovely review for Sandra, I will be sure to pass this onto her.
If you need anything else please do let us know.
Gill & Team Hays Travel Dundee
Sandra was very professional
Sandra was very professional, helpful and friendly. She answered all our questions and booked us the holiday of our choice. The whole process was easy and straightforward. It's the first time we have used Hays Travel to book a holiday and wouldn't hesitate to use them again
12 July 2026
Reply from Hays Travel - Dundee
Hello Linda,
Thank you for taking the time to leave this lovely review for Sandra, I will be sure to pass this onto her.
If you need anything else please do let us know.
Gill & Team Hays Travel Dundee
Sandra was superb, again.
Sandra was, as ever, quick to respond, patient and most helpful. Also, to her credit, she did part of holiday arrangements in her own time to ensure booking went through. Fab.
13 July 2026
Reply from Hays Travel - Dundee
Hello Cameron,
Thank you for taking the time to leave this lovely review for Sandra, I will be sure to pass this onto her.
If you need anything else please do let us know.
Gill & Team Hays Travel Dundee
Sandra is always polite and chatty
Sandra is always polite and chatty, we have been seeing Sandra for all our holiday needs for the past 15+ years, even when it was Thomas Cook. She explained everthing that we needed to know, aswell as making sure we arrange our travel insurance, she made everything look so easy and professional.
11 July 2026
Reply from Hays Travel - Dundee
Hello Robert,
Thank you for taking the time to leave this lovely review for Sandra, I will be sure to pass this onto her.
If you need anything else please do let us know.
Gill & Team Hays Travel Dundee
Reply from Hays Travel - Dundee
Hello Ernest,
Thank you for taking the time to leave this lovely review for Elise, I will be sure to pass this onto her.
If you need anything else please do let us know.
Sophie & Team Hays Travel Dundee
Enjoyable experience
The Dundee branch has very knowledgeable staff which makes booking holidays with them an enjoyable experience.
7 July 2026
Reply from Hays Travel - Dundee
Hello Jim,
Thank you for taking the time to leave this lovely review for Peter, I will be sure to pass this onto him.
If you need anything else please do let us know.
Sophie & Team Hays Travel Dundee
Elise served us and one your new…
Elise served us and one your new starts, both were lovely and very helpful. Booked our holiday without any problems and looking forward to booking another one in the very near future
10 July 2026
Reply from Hays Travel - Dundee
Hello Janice,
Thank you for taking the time to leave this lovely review for Elise, I will be sure to pass this onto her.
If you need anything else please do let us know.
Sophie & Team Hays Travel Dundee
Great service!
Elise made our experience great and was very helpful. We were nervous about booking a holiday but she answered all of our questions and made it hassle free and under budget!
8 July 2026
Reply from Hays Travel - Dundee
Hello Corey,
Thank you for taking the time to leave this lovely review for Elise, I will be sure to pass this onto her.
If you need anything else please do let us know.
Sophie & Team Hays Travel Dundee
Hays Travel Dundee WOW !!!
Hays Travel Dundee wow!!! Sandra is the go to person, fantastic, friendly chatty, extremely knowledgeable but most importantly Fabulous, from the minute you walk in the door to the minute you walk out with the holiday you want, Sandra looks after you, recommends places, finds fantastic holidays for you and always gets you fantastic deals, honestly can't recommend her highly enough !!!.
1 July 2026
Reply from Hays Travel - Dundee
Hello Mr Breen,
Thank you for taking the time to leave this lovely review for Sandra, I will be sure to pass this onto her.
If you need anything else please do let us know.
Sophie & Team Hays Travel Dundee
Reply from Hays Travel - Dundee
Hello Bruce,
Thank you for taking the time to leave this lovely review for Rebecca, I will be sure to pass this onto her.
If you need anything else please do let us know.
Sophie & Team Hays Travel Dundee
Service is always good.We know Peter…
Service is always good.We know Peter and he knows us and knows where we like to go on holiday. It is so easy as I go online and when we go to book it is so straightforward.
6 July 2026
Reply from Hays Travel - Dundee
Hello Robert,
Thank you for taking the time to leave this lovely review for Peter, I will be sure to pass this onto him.
If you need anything else please do let us know.
Sophie & Team Hays Travel Dundee
I know Rhodes pretty well and was given…
I know Rhodes pretty well and was given a choice of bargain breaks to go on with an ex work colleague. I usually travel solo but on this occasion I was taking into account the needs of my travel companion so wanted somewhere near to some traditional Greek restaurants etc and close to the beach . The breakfasts at the Orion hotel were absolutely fabulous and set us up for the day, I was blown away by the choices.
10 June 2026
Reply from Hays Travel - Dundee
Hello Virginia,
Thank you for taking the time to leave this lovely review for Rebecca, I will be sure to pass this onto her.
If you need anything else please do let us know.
Sophie & Team Hays Travel Dundee
Reply from Hays Travel - Dundee
Hello John,
Thank you for taking the time to leave this lovely review for Rebecca, I will be sure to pass this onto her. Have a great time on your holiday when it comes
If you need anything before you depart please do let us know.
Sophie & Team Hays Travel Dundee
The advice given was helpful
The advice given was helpful. The efforts to find the right approach and package were well made.
1 July 2026
Reply from Hays Travel - Dundee
Hello Keith,
Thank you for taking the time to leave this lovely review for Peter, I will be sure to pass this onto her. Have a great time on your holiday when it comes
If you need anything before you depart please do let us know.
Sophie & Team Hays Travel Dundee
The agent Sandra was very helpful…
The agent Sandra was very helpful friendly and cheerful.give her 10/10.
2 July 2026
Reply from Hays Travel - Dundee
Hello Stuart,
Thank you for taking the time to leave this lovely review for Sandra, I will be sure to pass this onto her. Have a great time on your holiday when it comes
If you need anything before you depart please do let us know.
Sophie & Team Hays Travel Dundee
We had the best experience booking our…
We had the best experience booking our holiday. Sandra was so helpful and went above and beyond helping. Would totally recommend
2 July 2026
Reply from Hays Travel - Dundee
Hello Fiona,
Thank you for taking the time to leave this lovely review for Sandra, I will be sure to pass this onto her. Have a great time on your holiday when it comes
If you need anything before you depart please do let us know.
Sophie & Team Hays Travel Dundee
Thank you so much Sandra ✨️ One phone…
Thank you so much Sandra ✨️ One phone call to her and our holiday was Booked with ease everything we wanted for our holiday ❤️
Thank you 😊
2 July 2026
Reply from Hays Travel - Dundee
Hello Mrs Warden,
Thank you for taking the time to leave this lovely review for Sandra, I will be sure to pass this onto her. Have a great time on your holiday when it comes
If you need anything before you depart please do let us know.
Sophie & Team Hays Travel Dundee
Great Service
Friendly staff and an easy booking experience. So much easier than online companies.
2 July 2026
Reply from Hays Travel - Dundee
Hello,
Thank you for taking the time to leave this lovely review for Sandra, I will be sure to pass this onto her. Have a great time on your holiday when it comes
If you need anything before you depart please do let us know.
Sophie & Team Hays Travel Dundee
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