Hays Travel - Bridport Reviews 

653
TrustScore 5 out of 5

4.9

19 East Street, DT6 3JX Bridport, GB


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Rated 5 out of 5 stars

Excellent service , if you find a deal on the Internet from another travel agent just pop into your local Hays shop and see the ladies ask what they can do. They normally come up with a better deal a... See more

Company replied

Rated 5 out of 5 stars

The service we received was very professional Ally was very helpful as always. We did have issues with paperwork when we looked through it at home but after a few emails these were all sorted out... See more

Company replied

Rated 5 out of 5 stars

We have dealt with all the staff members at different times. They are all consistently helpful, friendly and knowledgeable. On this occasion we booked with Ally who lived up to our high expectation... See more

Company replied

Rated 5 out of 5 stars

We went into Hayes to enquire about a three week holiday in Thailand advertised on a board outside the Bridport branch. Kayleigh provided the key information and forwarded the details via email. We... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 19 East Street, DT6 3JX, Bridport, United Kingdom

  • 01308 456333

4.9

Excellent

TrustScore 5 out of 5

653 reviews

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4.9

All reviews

(653)

119,184 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Friendly and knowledgeable team

We have dealt with all the staff members at different times. They are all consistently helpful, friendly and knowledgeable.
On this occasion we booked with Ally who lived up to our high expectations of this great team.

8 August 2026
Hays Travel - Bridport logo

Reply from Hays Travel - Bridport

Thank you for your kind words Kevin :)

Rated 5 out of 5 stars

The service we received was very…

The service we received was very professional
Ally was very helpful as always.
We did have issues with paperwork when we looked through it at home but after a few emails these were all sorted out.
Will keep booking holidays with Hays.

2 August 2026
Hays Travel - Bridport logo

Reply from Hays Travel - Bridport

Thank you for your review. It is a pleasure to book your holidays :)

Rated 5 out of 5 stars

Lucy was very informative and…

Lucy was very informative and knowledgeable about the cruise I wanted to book and very patient with someone that needed a lot of details.

9 August 2026
Hays Travel - Bridport logo

Reply from Hays Travel - Bridport

Thank you for your kind words :)

Rated 5 out of 5 stars

Excellent service

Excellent service , if you find a deal on the Internet from another travel agent just pop into your local Hays shop and see the ladies ask what they can do. They normally come up with a better deal and a better service as they do all the hard legwork for you like confirming, flights hotels, etc..and sit back and enjoy

1 August 2026
Hays Travel - Bridport logo

Reply from Hays Travel - Bridport

Thank you for your review and giving us the opportunity to match what you had found. I enjoy working on itineraries like this , and what an amazing trip you have booked! :)

Rated 5 out of 5 stars

Staff very helpful

Staff very helpful, efficient and made the whole process of booking our holiday seamless.

6 August 2026
Hays Travel - Bridport logo

Reply from Hays Travel - Bridport

Thank you for your lovely review :)

Rated 5 out of 5 stars

Excellent as always

Excellent as always , very good knowledge and very efficient

2 August 2026
Hays Travel - Bridport logo

Reply from Hays Travel - Bridport

Thank you for your lovely words Kevin, nice to see you pop into store! - Ally

Rated 5 out of 5 stars

Excellent service.

I have dealt with Hays Bridport for many years. The staff are always extremely helpful and polite and i will continue to deal with them in the future.

23 July 2026
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Reply from Hays Travel - Bridport

Hello Christina, thank you for your kind words! We look forward to seeing you again soon :) - Ally

Rated 5 out of 5 stars

We have known Lucy for some years now &…

We have known Lucy for some years now & she is always friendly, helpful & efficient, when dealing with our bookings.
Its always nice to have someone who will go the extra mile without being too pushy.

29 July 2026
Hays Travel - Bridport logo

Reply from Hays Travel - Bridport

It has been lovely getting to know you both at the cruise show a few years back and so glad you think so highly of my service. Will always try and help you book the best adventures :) Lucy

Rated 5 out of 5 stars

Above and beyond customer service

We went into Hayes to enquire about a three week holiday in Thailand advertised on a board outside the Bridport branch. Kayleigh provided the key information and forwarded the details via email. We then followed with another visit to the branch and Kayleigh again helped answer our questions which helped us to decide to go ahead and book. Kayleigh went above and beyond in explaining the holiday and providing information. She kept in touch whilst completing the booking process, clarifying when needed. As always with Hays Bridport, you get top quality service and Kayleigh has been excellent throughout. This is the 4th holiday we’ve booked via Hays Bridport this year and we will continue to do so. Thank you.

25 July 2026
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Reply from Hays Travel - Bridport

Thank you for your lovely feedback, I can't wait to hear all about your holiday! :)

Rated 5 out of 5 stars

We made another successful booking…

We made another successful booking thanks to the help of Millie in the Bridport branch.
It is good to have the experience of someone who knows all the answers to our questions.

28 July 2026
Hays Travel - Bridport logo

Reply from Hays Travel - Bridport

Thank you for your lovely review and thank you for coming into store and booking your holiday with us! - Millie :)

Rated 5 out of 5 stars

In with a question out with a holiday.

We went in to enquire about an amendment to our up and coming holiday in September and left with having booked a further Christmas holiday. Your Team in the Bridport Branch are amazing. Always friendly, helpful, knowledgeable but more importantly they make you feel like a valued customer. Well done.

26 July 2026
Hays Travel - Bridport logo

Reply from Hays Travel - Bridport

Thank you for your lovely review. It is a pleasure to book your holidays! - Millie :)

Rated 5 out of 5 stars

Recently booked a holiday in store

Recently booked a holiday in store, staff always very helpful, listen to what you would like and give good advice with a lovely friendly attitude, always with a smile.

16 July 2026
Hays Travel - Bridport logo

Reply from Hays Travel - Bridport

Thank you for your lovely feedback :)

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