Outstanding customer service!! Incredible amazing staff who go above & beyond in providing total customer satisfaction!! I choose Hays everytime. Trustworthy, good value & never fail to deliver 👏 Oli... See more
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See what reviewers are saying
The only reason I have Facebook is for the Hays Holiday suggestions but even then I will always e-mail Hays Bradford to see if they can do it as the Staff there(Massive shout out to Lyndsey and Oliv... See more
Company replied
We into Hayes Bradford to book a cruise in the Mediterranean for next year seeing it will be our 25th wedding anniversary and wanted something special. We had been on a break to Berlin in May and was... See more
Company replied
Quick, easy, no fuss, got the hotel, flights that we wanted a little bit pricey, more than we normally pay but other than that all was great the young girl that looked after, [ sorry i forgot her name... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Kirkgate shopping centre, BD1 1QT, Bradford, United Kingdom
- 01274 965 995
4.9
Excellent
608 reviews
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Lindsey knowledge and how willing she…
Lindsey knowledge and how willing she was to help
10 August 2026
Reply from Hays Travel - Bradford
Thank you for your feedback :) It was a pleasure booking your holiday -Lyndsey
Very efficient
Very efficient, friendly, and very helpful, booking holiday was so easy, and made us feel confident with the booking, always use hays travel bradord , broadway
28 July 2026
Reply from Hays Travel - Bradford
Thank you for your feedback :) It was a pleasure booking your holiday -Olivia
Outstanding customer service!
Outstanding customer service!! Incredible amazing staff who go above & beyond in providing total customer satisfaction!! I choose Hays everytime. Trustworthy, good value & never fail to deliver 👏 Olivia thank you for looking after me & making me smile yet again 10/10
10 August 2026
Reply from Hays Travel - Bradford
Thank you for your lovely review and being a fabulous customer always a pleasure booking your holidays :) - Olivia
Staff are very good at what they do 10…
Staff are very good at what they do 10 out of 10
1 August 2026
Reply from Hays Travel - Bradford
Thank you for your feedback :) It was a pleasure booking your holiday again - Abigail
The Staff, the holiday recommendations, the joy!
The only reason I have Facebook is for the Hays Holiday suggestions but even then I will always e-mail Hays Bradford to see if they can do it as the Staff there(Massive shout out to Lyndsey and Olivia) are amazing and I always feel in safe hands.
Booked a holiday yesterday start to finish while in a two hour meeting all over e-mail.
7 August 2026
Reply from Hays Travel - Bradford
Thank you Sarah for your lovely feedback :) We are always happy to get your your holidays sorted! Lyndsey
Reply from Hays Travel - Bradford
Thank you for your feedback :) It was a pleasure booking your holiday - Abby
Very helpful and very clear explaining …
Very helpful and very clear explaining things to me
3 August 2026
Reply from Hays Travel - Bradford
Thank you for your feedback :) It was a pleasure booking your holiday - Abby
I had plenty of questions and I got all…
I had plenty of questions and I got all the answers each time and plenty of messages
2 August 2026
Reply from Hays Travel - Bradford
Thank you for your feedback :) It was a pleasure booking your holiday - Abby
the travel agent Lynsey was very…
the travel agent Lynsey was very professional and patience with booking
25 July 2026
Reply from Hays Travel - Bradford
Thank you Barry for your lovely feedback, Lyndsey :)
Reply from Hays Travel - Bradford
Thank you for your feedback :) It was a pleasure booking your holiday- Phoebe
Reply from Hays Travel - Bradford
Thank you for your feedback :) It was a pleasure booking your holiday again - Abigail
Reply from Hays Travel - Bradford
Thank you for your lovely feedback, it was a pleasure getting you all sorted :) Lyndsey
Hays did a great job of sorting out our…
Hays did a great job of sorting out our cruise on the Queen Mary II. We can't fault them.
21 July 2026
Reply from Hays Travel - Bradford
Thank you for your feedback :) Angela
Always happy to help
The staff are extremely friendly, helpful and never try to push you into anything. I have booked 2 family holidays in the Bradford shop one with Angela and one with Abigail and both ladies have been absolutely fantastic
25 July 2026
Reply from Hays Travel - Bradford
Thank you for your feedback :) It was a pleasure booking your holiday - Abigail
We into Hayes Bradford to book a…
We into Hayes Bradford to book a cruise in the Mediterranean for next year seeing it will be our 25th wedding anniversary and wanted something special. We had been on a break to Berlin in May and was delighted with our stay and the arrangements made by Angela for me and my wife. So we came back to book a cruise. Lindsay searched and found us what we were looking for with the right company, and ship and destinations. We are impressed with the way Hayes works and Lindsay mentioned that your company is a good one to work for. She was very efficient and helpful in our expectations and we are looking forward to our holiday next year.
23 July 2026
Reply from Hays Travel - Bradford
Thank you for your lovely feedback :) I am so happy I was able to get everything you wanted plus a couple of extra nights! Thanks again, Lyndsey
The young lady who dealt with us was a…
The young lady who dealt with us was a credit to hays travel. Everything we asked was answered. So helpfull and overall was a good experience
24 July 2026
Reply from Hays Travel - Bradford
Thank you for your feedback :) It was a pleasure booking your holiday - Anna-Jo
Reply from Hays Travel - Bradford
Thank you for your feedback :) It was a pleasure booking your holiday- Phoebe
The girl who sorted the holiday went…
The girl who sorted the holiday went above and beyond thank you
22 July 2026
Reply from Hays Travel - Bradford
Thank you for your feedback :) It was a pleasure booking your holiday- Anna-Jo
Booking Holiday in Broadway Bradford
Excellent service in booking holiday. Very knowledgeable, and helpful. Took her time in explaining everything even though was nearly closing time
20 July 2026
Reply from Hays Travel - Bradford
Thank you for your feedback :) It was a pleasure booking your holiday - Angela
👍👍👍👍👍👍👍😊 Ok
12 July 2026
Reply from Hays Travel - Bradford
Thank you for your feedback :) It was a pleasure booking your holiday - Abby
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