Hays Travel - Bognor Regis Reviews 

944
TrustScore 5 out of 5

4.9

34 London Road, PO21 1PY Bognor Regis, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

2nd time using Hays Travel Bognor Regis. Fantastic service!! Friendly assistants who have found me really good holidays on both occasions. More than happy to recommend them.

Company replied

Rated 5 out of 5 stars

We always book with our local Hays Travel in Bognor Regis. The whole team welcome you in and are extremely helpful and efficient… and have saved us some money on occasion too!

Company replied

Rated 5 out of 5 stars

Lucie was very welcoming, We had been thinking about a cruise. We told Lucie what we wanted with a rough time when we wanted to go and being a group booking we needed it broken up into 3 bookings... See more

Company replied

Rated 5 out of 5 stars

You always get a 5 star treatment in hays bognor regis thats why we keep coming back

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 34 London Road, PO21 1PY, Bognor Regis, United Kingdom

  • 01243 887164

4.9

Excellent

TrustScore 5 out of 5

944 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(944)

122,421 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

You always get a 5 star treatment in…

You always get a 5 star treatment in hays bognor regis thats why we keep coming back

15 July 2026
Hays Travel - Bognor Regis logo

Reply from Hays Travel - Bognor Regis

We're so happy to hear that you always receive five-star treatment! We truly appreciate your continued loyalty and look forward to welcoming you back again soon.
Kind Regards
Hays Travel

Rated 5 out of 5 stars

Lucy listened to what we wanted and…

Lucy listened to what we wanted and gave some good options, fast and efficient

13 July 2026
Hays Travel - Bognor Regis logo

Reply from Hays Travel - Bognor Regis

Thank you for your fantastic review! We are so pleased to hear that Lucie provided such helpful and efficient service.

Rated 5 out of 5 stars

Great service

Great service, as usual...

12 July 2026
Hays Travel - Bognor Regis logo

Reply from Hays Travel - Bognor Regis

Thank you for your wonderful feedback! We are so pleased to hear that you consistently receive great service from us. We truly appreciate your kind words.

Rated 5 out of 5 stars

Always so helpful

Always so helpful, always smiling & always find me the best deals.

11 July 2026
Hays Travel - Bognor Regis logo

Reply from Hays Travel - Bognor Regis

Thank you so much for your wonderful review! We are delighted to hear that you consistently find our team helpful and that we can always find you the best deals. We truly appreciate your kind words.

Rated 5 out of 5 stars

Excellent service as always

Excellent service as always. Thank you Lucie

5 July 2026
Hays Travel - Bognor Regis logo

Reply from Hays Travel - Bognor Regis

Thank you so much for your wonderful review! We are so pleased to hear you consistently receive excellent service. We truly appreciate your kind words.
Kind Regards
Hays Travel

Rated 5 out of 5 stars

Efficient

Efficient, helpful, listen to requirements, get the best deal and most of all, great staff

18 June 2026
Hays Travel - Bognor Regis logo

Reply from Hays Travel - Bognor Regis

Thank you for your wonderful feedback! We are so pleased to hear that our team was efficient, helpful, and listened to your requirements to get you the best deal.

Rated 5 out of 5 stars

Excellent customer service very…

Excellent customer service very informative answered all questions that we had

24 June 2026
Hays Travel - Bognor Regis logo

Reply from Hays Travel - Bognor Regis

Thank you so much for taking the time to leave such a wonderful review! We are delighted to hear that you received excellent customer service and that all your questions were answered thoroughly. We appreciate your kind words.

Rated 5 out of 5 stars

Kelsey and colleagues were very helpful…

Kelsey and colleagues were very helpful and welcoming . Booking was quick and straightforward

20 June 2026
Hays Travel - Bognor Regis logo

Reply from Hays Travel - Bognor Regis

Thank you for your lovely feedback! We are delighted to hear that our team was helpful and welcoming, making your booking quick and straightforward.
Kind Regards
Hays Travel

Rated 5 out of 5 stars

Great service from a friendly team.

Jackie worked so hard to find us the holiday we wanted at the price we wanted. Super happy with the result.

28 June 2026
Hays Travel - Bognor Regis logo

Reply from Hays Travel - Bognor Regis

Thank you for your wonderful feedback! We are so pleased that we could help you find the perfect holiday at the right price.
Kind Regards
Hays Travel

Rated 5 out of 5 stars

Excellent service

Excellent service from Kelsey.

28 June 2026
Hays Travel - Bognor Regis logo

Reply from Hays Travel - Bognor Regis

Thank you for your wonderful feedback. We are so pleased to hear you received excellent service from our team member.
Kind Regards
Hays Travel

Rated 5 out of 5 stars

Everyone is always

Everyone is always, efficient, helpful and friendly.

20 June 2026
Hays Travel - Bognor Regis logo

Reply from Hays Travel - Bognor Regis

We appreciate your kind words. We are glad to hear our team consistently provides excellent service.
Kind Regards
Hays Travel

Rated 5 out of 5 stars

Kelsey.

Kelsey was very helpful and friendly.

27 June 2026
Hays Travel - Bognor Regis logo

Reply from Hays Travel - Bognor Regis

We appreciate your kind words.
Kind Regards
Hays Travel

Rated 5 out of 5 stars

Very helpful and polite staff

Sian and Kelsley are all were very welcoming and polite and helpful when we needed to book a holiday.

25 June 2026
Hays Travel - Bognor Regis logo

Reply from Hays Travel - Bognor Regis

Thank you for your lovely words. Always great to see you and help you with your holidays :)

Rated 5 out of 5 stars

Very helpful

Very helpful

25 June 2026
Hays Travel - Bognor Regis logo

Reply from Hays Travel - Bognor Regis

Thank you for your feedback! - David

Rated 5 out of 5 stars

2nd time using Hays Travel Bognor…

2nd time using Hays Travel Bognor Regis. Fantastic service!! Friendly assistants who have found me really good holidays on both occasions.
More than happy to recommend them.

16 June 2026
Hays Travel - Bognor Regis logo

Reply from Hays Travel - Bognor Regis

We're so happy you had a fantastic experience with us again! We appreciate your kind words and recommendation.
Kind Regards
Hays Travel

Rated 5 out of 5 stars

Very helpful

Very helpful, well informed and efficient staff, particularly Kelsey in the Bognor Regis office. We received very useful advice whilst booking a cruise holiday and nothing was too much trouble. I would not hesitate to recommend Hays Travel.

23 June 2026
Hays Travel - Bognor Regis logo

Reply from Hays Travel - Bognor Regis

We're delighted to hear our team provided such helpful and efficient service for your cruise booking. Thank you for your kind recommendation!
Kind Regards
Hays Travel

Rated 5 out of 5 stars

Excellent service

We always book with our local Hays Travel in Bognor Regis. The whole team welcome you in and are extremely helpful and efficient… and have saved us some money on occasion too!

23 June 2026
Hays Travel - Bognor Regis logo

Reply from Hays Travel - Bognor Regis

We truly appreciate your kind words! We are delighted to know our team consistently provides helpful and efficient service. Thank you for your loyalty!
Kind Regards
Hays Travel

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look