Nearly always book with Hays because we like the personal touch which makes questions easy and straightforward. Also staff are knowledgeable didn’t have any clue where to go but no problem soon sorted... See more
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Angela came up Top Trumps again! She always remembers exactly what we would like or not. She makes booking our trips very easy for us and we completely trust all the advice that she gives us and our... See more
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I couldn’t recommend Corinne enough at Hays Travel, she was absolutely brilliant from start to finish. We were booking a very last minute holiday, and she went above and beyond to make the whole proce... See more
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Staff are extremely knowledgable and helpful. Our recent holiday was booked quickly and met all our requirements. We will definitely book again
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
29c King Street, DE56 1PX, Belper, United Kingdom
- 01773297044
4.9
Excellent
670 reviews
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Excellent service
Excellent service. Knowledgeable staff. Very helpful. Matched the online price.
28 July 2026
Reply from Hays Travel - Belper
Thank you for the lovely feedback. I''ll be sure to let Angela know your kind words.
kind regards,
Corinne
Nearly always book with Hays because we…
Nearly always book with Hays because we like the personal touch which makes questions easy and straightforward. Also staff are knowledgeable didn’t have any clue where to go but no problem soon sorted !
18 July 2026
Reply from Hays Travel - Belper
Hi Linda,
Thank you for your wonderful review! We are so pleased to hear that our team provides excellent service and that you consistently have positive experiences with us. We truly appreciate your kind words. I will be sure to let Ella know!
Kind Regards
Antonia
Angela came up Top Trumps again!
Angela came up Top Trumps again!
She always remembers exactly what we would like or not. She makes booking our trips very easy for us and we completely trust all the advice that she gives us and our family members.
9 July 2026
Reply from Hays Travel - Belper
Hi Michelle ,
Thank you so much for your wonderful review! It's fantastic to hear that booking your trips is always so easy and that you trust the advice provided. We truly appreciate your kind words. I will be sure to let Angela know!
Kind Regards
Antonia
Staff are knowledgable, friendly and helpful
Staff are extremely knowledgable and helpful. Our recent holiday was booked quickly and met all our requirements. We will definitely book again
13 July 2026
Reply from Hays Travel - Belper
Hi Kim,
Thank you so much for your wonderful feedback! We are delighted to hear that our team was knowledgeable and helpful, and that your holiday booking was quick and met all your requirements. We look forward to assisting you again in the future!
Kind Regards
Antonia
Reply from Hays Travel - Belper
Thank you for your lovely feedback! We’re so glad to hear our advice was helpful.
Kindest regards,
Ella
All the reassurance I needed
All the reassurance I needed (I’m not a great traveller!), thank you. Also got flights on the days that were most convenient for my complicated schedule.
17 July 2026
Reply from Hays Travel - Belper
Good Afternoon,
We're so pleased to hear that we could provide the reassurance you needed and help with your travel plans. Thank you for your kind words, I will be sure to let Corinne know!
Kind Regards
Antonia
Excellent service corrinne really…
Excellent service corrinne really knowledgable and helpful will definitely return
6 July 2026
Reply from Hays Travel - Belper
Good Afternoon,
Thank you for your wonderful feedback! We are so pleased to hear that our team member was knowledgeable and helpful. We look forward to welcoming you back again.
Kind Regards
Antonia
Dealt with Angela again
Dealt with Angela again, kind helpful & professional, a lovely lady who always returns calls and a pleasure to deal with, highly recommend Hayes Travel.. Thank you Angela….
3 July 2026
Reply from Hays Travel - Belper
Why thank you Jayne and thank you for booking with me again . hope this new hotel is as fab for you :-)
Helpful friendly staff
Helpful friendly staff - worked hard to arrange the best possible holiday
23 June 2026
Reply from Hays Travel - Belper
Hi Irene,
Thank you so much for your wonderful feedback! I am delighted to hear that our team worked hard to arrange the best possible holiday for you, it was a pleasure to book your holiday :)
Kind Regards
Antonia
Excellent service
Excellent service. Very k owledgable about the holiday. Very straight forward paperwork.
19 June 2026
Reply from Hays Travel - Belper
Thank you for such lovely feedback. It was a pleasure to have you in branch,
Kind Regards
Corinne
Angela in the Belper office was…
Angela in the Belper office was fantastic. She was very friendly, informative, knowledgeable and efficient. We can't praise her highly enough.
28 June 2026
Reply from Hays Travel - Belper
Thank you so much for the lovely review . Am glad we managed to get exactly what you wanted . So looking forward to hearing about this amazing trip when you go. Ange :-)
As always no rush even though I can be…
As always no rush even though I can be a bit of a pain, and ended up with the holiday I wanted
25 June 2026
Reply from Hays Travel - Belper
Hi John,
I am so pleased I could assist you in finding the perfect holiday. Thank you for your kind words! It was a pleasure to book your holiday for you :)
Kind Regards
Antonia
Reply from Hays Travel - Belper
Hi Richard,
We're so glad our advice was helpful. We look forward to your next visit!
Kind Regards
Clare
I couldn’t recommend Corinne enough at…
I couldn’t recommend Corinne enough at Hays Travel, she was absolutely brilliant from start to finish. We were booking a very last minute holiday, and she went above and beyond to make the whole process easy and stress-free. Corinne gave us plenty of helpful advice, listened carefully to what we wanted, and made sure we got the best options within our timeframe. Her knowledge, professionalism, and friendly approach really stood out. Thanks to her, everything was organised perfectly, and we felt completely confident in our booking. We’ll definitely be going back to her for our next trip!
21 June 2026
Unprompted review
Reply from Hays Travel - Belper
Hi Lucy ,
We are so pleased to hear about your excellent experience with us. It's wonderful that we could make your last-minute booking easy and stress-free. We truly appreciate your kind words and look forward to helping you with your next trip!
Kind Regards
Antonia
Reply from Hays Travel - Belper
Hi Steve ,
We appreciate your kind words. I'll be sure to let Ella know!
Kind Regards
Hays Travel
Hays travel puts u at ease with sorting…
Hays travel puts u at ease with sorting ur holidays. And they will go above and beyond wot ever u decide. They are very helpful inveitcthey do.
2 June 2026
Reply from Hays Travel - Belper
Hi Donna,
We are so pleased to hear we put you at ease and went above and beyond. Thank you for your kind words!
Kind Regards
Toni & Clare
Booked a holiday in Turkey for October…
Booked a holiday in Turkey for October at Hays Travel in Belper. Clare, our travel agent, was so friendly and professional and very patient. She took her time showing us many different destinations and made sure that our final choice matched all our requirements. My wife has mobility issues and Clare arranged assisted travel for us and explained what to expect with this service. I cannot recommend highly enough how great an experience booking with this company is.
9 June 2026
Reply from Hays Travel - Belper
Hi Paul,
Thank you for sharing your wonderful experience! We are so pleased to hear that our team provided such friendly, professional, and patient service, ensuring all your holiday requirements were met with care, especially regarding mobility needs. We truly appreciate your high recommendation.
Kind Regards
Clare
Superb service
Superb service. Extremely professional. From a warm initial welcome to getting us a great package deal exactly where we wanted to be. We were very pleased with the price.
7 June 2026
Reply from Hays Travel - Belper
Thank you taking the time to leave feedback it is greatly appreciated. It was a pleasure looking afer you both and having a lovely chat during the process I am sure you will enjoy your break, Best Wishes Clare
Listening to customer needs and working…
Listening to customer needs and working with you to get the experience that you want from your holiday
3 June 2026
Reply from Hays Travel - Belper
Ann Foo,
We're so glad we could help you plan your ideal holiday experience. Thank you for your kind words!
Kind Regards
Toni
Reply from Hays Travel - Belper
Hi Lynda!
Thank you for your lovely review, I will be sure to pass this on to Clare. :)
Kind Regards,
Toni
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