The person who looked after us couldn’t have done any better he went into the computer and found us a holiday which is what we wanted. We will definitely be back for our next holiday.
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See what reviewers are saying
Went to China so was unsure about booking myself online. Catrina at Hays handled everything for me...booking, visa info, vaccinations info, money and travel bank card. She kept in contact, answered... See more
Company replied
As always Christopher knows what we require he checks everything from the flights seating and our insurance and always checks if we require anything else. Once again he is most helpful first class.
Company replied
Our experience of booking a cruise was once again a pleasure due to the diligence of the staff member( Margo). She went through all the options that were available to us, ie cabin type, drinks packag... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
37/39 High Street, FK10 1JF, Alloa, United Kingdom
- 01259212825
4.9
Excellent
592 reviews
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The person who looked after us couldn’t…
The person who looked after us couldn’t have done any better he went into the computer and found us a holiday which is what we wanted. We will definitely be back for our next holiday.
27 August 2026
Reply from Hays Travel - Alloa
It was a pleasure. Thanks - Christopher.
The lassy Katrina very very good as per…
The lassy Katrina very very good as per still waiting on a coffee though lol
28 August 2026
Reply from Hays Travel - Alloa
Thanks for your positive review, George.
It is always a pleasure to book your holidays.
Coffee next time... just ask lol!
Warmest regards
Cat
Reply from Hays Travel - Alloa
It was a pleasure getting you booked! Thank you - Catrina
Great travel agent
Went to China so was unsure about booking myself online. Catrina at Hays handled everything for me...booking, visa info, vaccinations info, money and travel bank card.
She kept in contact, answered any questions and even phoned when I got home to make sure everything went smoothly. I cannot recommend them highly enough.
29 July 2026
Reply from Hays Travel - Alloa
Thanks for your lovely review Carol.
It has been my pleasure to organise your tours for you & Harry.
Warmest regards
Catrina
As always Christopher knows what we…
As always Christopher knows what we require he checks everything from the flights seating and our insurance and always checks if we require anything else. Once again he is most helpful first class.
18 August 2026
Reply from Hays Travel - Alloa
It was a pleasure as always getting you booked! - Christopher
Very friendly staff as soon as you walk…
Very friendly staff as soon as you walk in very helpful and great service
15 August 2026
Reply from Hays Travel - Alloa
It was a pleasure getting you booked! - Catrina
Have been booking holidays for years…
Have been booking holidays for years same shop different staff always had excellent service
7 August 2026
Reply from Hays Travel - Alloa
It was a pleasure getting you booked! - Catrina
First class service as usual
First class service as usual, friendly staff always go the extra mile to help you with the choice of holiday we need
14 August 2026
Reply from Hays Travel - Alloa
It was a pleasure getting you booked again! Thank you - Christopher
We were made welcome when we and were look after very well.
We were made welcome when we arrived. Christopher took time to show us what he had for us. After a bit of time we got the holiday for us.
13 August 2026
Reply from Hays Travel - Alloa
It was a pleasure getting you both booked once again! - Christopher
Very Satisfied Customer
It's always a pleasure to deal with the staff. They are so friendly, helpful & knowledgeable.
13 August 2026
Reply from Hays Travel - Alloa
Was a pleasure to help! Jodie
Reply from Hays Travel - Alloa
Thank You - Jodie
All very good and efficient as always…
All very good and efficient as always from Jodie x
9 August 2026
Reply from Hays Travel - Alloa
Thank you for your positive review, Mr. Kempski
It was a pleasure to help you arrange your holiday
Warmest regards
Catrina
Jodie was very helpful and dealt with…
Jodie was very helpful and dealt with our booking in a friendly and professional manner.
9 August 2026
Reply from Hays Travel - Alloa
Was a pleasure to help you both! - Jodie
Stress-free holiday experience
We have known the excellent folk in Hays for a long number of years. They all do a great job. It takes the stress from us. Very happy to do business with them.
2 August 2026
Reply from Hays Travel - Alloa
It was a pleasure getting you both booked once again! - Christopher
Reply from Hays Travel - Alloa
Was an absolute pleasure to help - Jodie
The staff in Alloa Hays go above and…
The staff in Alloa Hays go above and beyond for my husband I.
I cannot recommend this branch more highly.🌟🌟🌟🌟🌟
31 July 2026
Reply from Hays Travel - Alloa
Was a pleasure to help - Margo
Hays travel in Alloa is one of the best…
Hays travel in Alloa is one of the best there is it doesn’t matter who you get to assist you they can’t do enough for you from booking holidays for you to travel money every body is so helpful Chris booked our holiday and as always can’t do enough for us he’s a we star so be proud of your Alloa branch cause there there up there at top of there game
5 August 2026
Reply from Hays Travel - Alloa
It was a pleasure getting you both booked once again! Thank You - Christopher
Staff very friendly very helpful and…
Staff very friendly very helpful and efficient deffiently recommend them
28 July 2026
Reply from Hays Travel - Alloa
Was a pleasure to help as always - Jodie
This is the second visit to this travel…
This is the second visit to this travel agent as the last time they were so friendly and helpful. We spent a while booking two holidays and nothing was a problem. Explained everything and even went as far to book car parking and insurance. Will definitely be back to book another holiday with this travel agent
2 August 2026
Reply from Hays Travel - Alloa
It was a pleasure! Thank you- Christopher
Staff are very friendly helpful ,clear…
Staff are very friendly helpful ,clear with explanation
2 August 2026
Reply from Hays Travel - Alloa
It's always a pleasure! Thank you - Christopher
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