Was looking for break for my partner's birthday . And Summer the young girl in hays North Lanarkshire went out her way to look for one for me . Got an email for good deal to Portugal. Booked it lookin... See more
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As usual Claire Airdrie office and all staff extremely helpful. Making booking stress-free.Alan Caroline and young girl, not sure of name all excellent service.
Company replied
Having always booking through Hays Airdrie branch, 2 or 3 times per year, l have never been dissatisfied. Today l met a new member of staff, Summer, and she was so helpful, pleasant, patient and under... See more
Company replied
This is the second time I have booked with yourself. On both occasions I have found the staff to go above and beyond. They are extremely knowledgeable and could not have been more helpful. As a so... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
18 Bank Street, ML6 6AF, Airdrie, United Kingdom
- 01236884388
5.0
Excellent
587 reviews
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Alison was great talked us through…
Alison was great talked us through everything, very helpful 🙂
4 August 2026
Reply from Hays Travel - Airdrie
Frazer Armstrong,
Thank you for taking the time to leave such positive feedback! We are so pleased to hear that our colleague was helpful and explained everything clearly.
Kind Regards
Hays Travel
We were attended to by a young member…
We were attended to by a young member of staff who was very helpful and informative
4 August 2026
Reply from Hays Travel - Airdrie
Margaret Adrain,
Thank you for your wonderful feedback! We are so pleased to hear that you had such a positive experience with our team.
Kind Regards
Hays Travel
Was looking for break for my partner's…
Was looking for break for my partner's birthday . And Summer the young girl in hays North Lanarkshire went out her way to look for one for me . Got an email for good deal to Portugal. Booked it looking forward to it partner doesn't no yet suprise. Summer is such lovely pleasant young girl. Service with a smile I have booked few holidays with hays and highly recommend them . Thank you Summer . 💐👱😁
31 July 2026
Reply from Hays Travel - Airdrie
Tinkerbell.👱,
Thank you for taking the time to share such a wonderful review! We are so pleased to hear that our colleague went above and beyond to help you find the perfect surprise birthday trip. We truly appreciate your kind words and look forward to helping you with future holidays!
Kind Regards
Hays Travel
Very good.
Very good. So much quicker than me trying to book it myself.
I will definately book again.
31 July 2026
Reply from Hays Travel - Airdrie
Marilyn Cole,
Thank you for your wonderful feedback! We are so pleased to hear that our service made your booking experience quicker and easier. We look forward to assisting you again in the future.
Kind Regards
Hays Travel
A credit to your company
Very helpful
And knowledgeable advice from Alan
Couldn’t have done anymore to help me
A credit to the company as are the rest of the team
And more importantly my lady wife was happy lol
25 July 2026
Reply from Hays Travel - Airdrie
Mr McGrow,
Thank you for your wonderful feedback! We are so pleased to hear that our team provided such helpful and knowledgeable advice, and that your experience was so positive. We truly appreciate your kind words.
Kind Regards
Hays Travel Airdrie
Excellent service and staff
As usual Claire Airdrie office and all staff extremely helpful. Making booking stress-free.Alan Caroline and young girl, not sure of name all excellent service.
25 July 2026
Reply from Hays Travel - Airdrie
Suzette,
Thank you so much for your wonderful review! We are delighted to hear that our team provided such excellent service and made your booking stress-free. We truly appreciate your kind words.
Kind Regards
Hays Travel
Third holiday booked this year with…
Third holiday booked this year with Airdrie branch ,think that says it all !!
Wouldn't go anywhere else. Staff are amazing 👏 🤩
24 July 2026
Reply from Hays Travel - Airdrie
Gail,
Thank you so much for your wonderful review! We are absolutely thrilled to hear that you've booked three holidays with our Airdrie branch this year. It truly means a lot to us that you wouldn't go anywhere else. We're so glad our staff made such a positive impression.
Kind Regards
Hays Travel
Always made feel welcome by all the…
Always made feel welcome by all the staff ,always remember your name when you go in
22 July 2026
Reply from Hays Travel - Airdrie
Hi Liz-Ann,
Thank you for your wonderful feedback! We are so pleased to hear that our team always makes you feel welcome and remembered.
Kind Regards
Hays Travel Airdrie
My visit to USA next year involves…
My visit to USA next year involves travelling to three destinations to visit family.
Caroline helped me immensely with the itinerary.
14 July 2026
Reply from Hays Travel - Airdrie
Eizabeth Riddell,
Thank you for your wonderful review! We are so pleased to hear that our team was able to provide such great assistance with your travel plans to visit family in the USA. We hope you have a fantastic trip!
Kind Regards
Hays Travel
Myself and my friends have been going…
Myself and my friends have been going to hays travel in airdrie for years now. The service is excellent the ladies go above and beyond to find wot were looking for.. always have a smile on their faces. It makes the difference. Ur staff is a credit to ur company.
Michelle lord
9 July 2026
Reply from Hays Travel - Airdrie
Michelle,
Thank you so much for your wonderful feedback! We are delighted to hear that our team consistently provides excellent service and goes above and beyond for you and your friends. We truly appreciate your kind words.
Kind Regards
Hays Travel Airdrie
This is the second time I have booked…
This is the second time I have booked with yourself. On both occasions I have found the staff to go above and beyond. They are extremely knowledgeable and could not have been more helpful. As a sole traveler they have made everything as easy as they possibly could. I will never book a holiday with any other company. The Airdrie staff are amazing.
7 July 2026
Reply from Hays Travel - Airdrie
Ms Young,
Thank you so much for your wonderful feedback! We are delighted to hear that our team provided such excellent service and made your solo travel experiences so easy. We truly appreciate your loyalty and look forward to assisting you with many more holidays in the future.
Kind Regards
Hays Travel Airdrie
Great service as usual from Claire.
Great service as usual from Claire. All the staff are really friendly, patient welcoming.
9 July 2026
Reply from Hays Travel - Airdrie
Margaret Ring,
Thank you so much for your wonderful feedback! We are delighted to hear that our team was friendly, patient, and welcoming.
Kind Regards
Hays Travel Airdrie
Rep was very helpful,
9 July 2026
Reply from Hays Travel - Airdrie
Mr Peter Donnelly,
Thank you for your kind words! We are so pleased to hear that our team provided such helpful service. We truly appreciate your feedback.
Kind Regards
Hays Travel Airdrie
Caroline excellent as usual
1 July 2026
Reply from Hays Travel - Airdrie
Jim,
Thank you for taking the time to leave such a wonderful review. We are delighted to hear that you consistently receive excellent service.
Kind Regards
Hays Travel Airdrie
Excellent thanks
5 July 2026
Reply from Hays Travel - Airdrie
Hi there,
Thank you for your kind words! we really do appreciate it.
Hays Travel
Friendly and helpful
26 June 2026
Reply from Hays Travel - Airdrie
Hi Gary,
We are delighted to hear that you had a positive experience on your most recent visit to our branch. Thank you for sharing it with us.
Kind Regards,
Hays Travel Airdrie
Went in looking to get prices for a…
Went in looking to get prices for a cruise wr booked as the guy was very knowledgeable and got us a good price
23 June 2026
Reply from Hays Travel - Airdrie
Mrs. Caroline Kane,
Thank you for your fantastic feedback! We're so pleased to hear that our team's knowledge helped you find a great price for your cruise.
Kind Regards
Hays Travel
Claire at the Airdrie branch.
Claire at the Airdrie branch was really helpful and spent a lot of time helping us in choosing our holiday.
28 June 2026
Reply from Hays Travel - Airdrie
John,
We're so pleased our team provided such a helpful experience in choosing your holiday. Thank you for your kind words!
Kind Regards
Hays Travel Airdrie
Had a lovely experience staff are so…
Had a lovely experience staff are so friendly and helpful
28 June 2026
Reply from Hays Travel - Airdrie
Donna,
We're so happy you had a lovely experience with us. Thank you for your kind words!
Kind Regards
Hays Travel Airdrie
The staff were amazing
The staff were amazing. So helpful and very friendly. Alan went over and above and couldn't be any more professional
20 June 2026
Reply from Hays Travel - Airdrie
Eleanor,
Thank you for your wonderful feedback! We are so pleased our team provided such helpful and friendly service.
Kind Regards
Hays Travel Airdrie
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