Gould Harrison Reviews 100

We recently bought a house in Wye through Gould and Harrison and we were very impressed with the cheerful and professional help that they provided.

I have spoken with Tony from Gould and Harrison Lettings on occasions over the last 6 months, he has been very helpful and went above and beyond as I am sure he does for everyone, helped me immensely with my concerns, really nice guy and I would thoroughly recommend him to anyone, I also met Imogen, really nice girl, very friendly and working with Tony I’m sure she will do well.

I feel there has been a lot of misunderstandings where the agents are not being honest with me about my expectations. They appear helpful and on the same page on the phone (if I phone them) but then no follow up/contact. I am not sure what I am paying them for because at the moment I have been upset and disappointed for several months. Its stressful. I am fairly certain it could of been avoided with some honesty as I feel they agree with me but don't follow through or reply. I feel they are avoiding me. Not replying or responding it a statement in itself.

My name is Sally Bale and I have known Tony for a number of years through a different agency. Extremely professional and went that extra mile. What an absolute gent. He has really helped me understand some troubling issues in the past. He is consistent and does what he says he will do and goes above and beyond customer service expectations. The whole team at Gould have been remarkable.
If you really want considerate and understanding agencies for renting this really is the best place.

We’ve recently completed a property purchase through Gould Harrison and found it an absolute pleasure working with the team. I primarily dealt with Lee, whose experience and professionalism were evident throughout the entire process. Jo and Andy also deserve special mention for their support and expertise.

From the very beginning, Lee was honest, reliable, and true to his word. He consistently responded to calls or ensured a prompt reply from Jo or Andy when he was unavailable. Their communication and dedication made the entire experience smooth and reassuring.

My partner and I would like to extend our sincere thanks to the entire team at Gould Harrison for their outstanding service.

Gould Harrison are fantastic. They provide realistic market data, advice, professionalism, a great level of communication through out the house selling process. A special mention, Lee Blackman, he is a wealth of knowledge and we felt very informed through the whole selling process. I would thoroughly recommend Gould Harrison they are a great team.

Very impressed with the whole team at Gould & Harrison in Ashford. We had a lot of issues with our original house sale with many hurdles encountered, they remained professional informative and supportive throughout.
I’d highly recommend them.

Selling my home through Gould Harrison - Ashford, was such an easy experience. Lee Blackman certainly knows his onions, with an extensive knowledge of Ashford and surrounding areas, and he sure knows what it takes to market your property giving you the best chance of it selling. It took just 11 weeks from listing to completion, and I cannot thank Lee and his team enough, as they held my hand through the whole process and were very proactive, as you would need to be to get a sale through in 11 weeks these days.

Lee and the team were very professional at every point, they really care about their clients and understood our needs. Andy was very patient and supportive throughout the whole process, he kept us well-informed and we felt like he went above and beyond to help us through any difficulties in completing the sale.
If you are looking for a professional company that will call you, keep you regularly updated and who really care, then we recommend them completely.

Gould & Harrison have helped me buy and sell several properties, both privately and for rental. They price correctly, saving on long periods of viewings without an offer. And they're very diligent, ensuring the process to completion runs as smoothly as possible. I can recommend them as the only agent I deal with in the area.

I would not hesitate to recommend Gould Harrison. They have an excellent knowledge of the housing market and take the time to find out exactly the type of property you wish to buy. I both sold and purchased using their services. Their team is courteous, friendly and nothing is too much trouble when dealing with the inevitable stresses that occur during the property selling and purchasing process! They kept me up to date with all relevant information and definitely made things easier from a client’s perspective.

I’m so pleased I used the services of Gould Harrison to sell my property. It truly was a professional and stress free experience from listing to completion, with all members of staff playing their part. A+++++

Lee & the team made the whole experience smooth & kept us informed every step of the way. Lee goes above & beyond to keep things moving along as quickly as possible. Due to his professionalism & depth of experience we fully recommend Gould & Harrison & we genuinely advise you not to bother going to any other agent.

Lee Blackman and the team at Gould Harrison went above and beyond for us during the sale of our house and onward purchase. They were communicative and delivered fantastic customer service at every stage. Highly recommended.

Really great team who dealt with my elderly Mum’s buy and sale perfectly. Always friendly and helpful anytime we called into the office, no question too silly and very informative throughout, Thank you Lee, Andy Jo (who we saw mainly) but to other team players also. Would recommend them.

Friendly, helpful and professional. Easy to communicate. We definitely recommend!

Professional agency with detailed knowledge of the area and properties on and off their books. Lee in particular, has a deep understanding of the market in Wye and through his extensive network of clients was able to secure an offer under very unique and difficult circumstances. They definitely go the extra mile. We tried other agencies and would by a country mile recommend Lee and his team for being able to get the job done!

A massive thank you to Gould and Harrison for their hard work and dedication to get this sale to completion.

This was the most stressful transaction but through absolutely no fault of Gould and Harrison who I cannot praise enough.

I started my buying journey in Feb 2023 and completed Dec 2023 buying from them. Putting an offer on the house I fell in love with in March. It was Andy who took me for a couple of viewings and never pressured me to make a decision but let me decide.

At various points I spoke with the rest of the team who were always so helpful, but I have a special mention for Jo who was phenomenal with her communication to all parties in the chain and really went the extra mile. She never once got annoyed with me, she was on the end of the phone or email when I was stressed and crying and also when there were happy moments.

If I ever sell I will definitely be using Gould and Harrison to be my agent.

Lee and the team kept me updated all through my purchase. Lee was always on hand to answer any queries that I had. Lee's local knowledge was invaluable. Highly recommended agent.

An excellent service from the first phone call to completion. Nigel, Andy, Jo and Lee provided fantastic support and advice throughout a very stressful period in our lives. They were never too busy to give advice or to cheer us up when things were tough. We always left feeling better. All our viewings were managed professionally and fitted around our needs. Many thanks.