Gifts Australia Reviews 

3,939
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 635 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wide selection of products, noting that it is very straightforward to find appropriate presents for friends and family on special occasions. Consumers also love the highly efficient delivery service, mentioning that parcels arrive quickly, well within expected timeframes, and are always securely packaged to prevent any damage. However, some people mentioned serious issues with delivery delays or missing parcels that caused noticeable frustration. A few reviewers noted that shipments occasionally failed to reach the designated destination or completely lacked proper tracking updates during transit.

What people talk about most

Product

People report positive experiences with product, highlighting the great selection and excellent quality.... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently noting prompt and accurate arrival... See more

Order

Reviewers express strong satisfaction with the ordering experience, highlighting the user-friendly website,... See more

Quality

Customers had positive experiences with quality, consistently highlighting the excellent condition and... See more

Service

Users describe positive interactions with service, highlighting an exceptionally quick and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Product was as advertised and very good value for money. Delivery was quicker than originally predicted. As it was a present this was very well received by my Son and his now fiancé. Its hard to pre... See more

Company replied

Rated 5 out of 5 stars

Consistent great product, received my first hand wash as a gift and loved it so much, have been ordering several times a year for the past 5 years. Such a lovely subtle fragrance which leave hands fee... See more

Company replied

Rated 5 out of 5 stars

Living in Spain, it's always nice to know I can have something lovely sent to my family back home without worrying about it making it on time. I just got my mum a beautiful picture book about cats for... See more

Company replied

Rated 5 out of 5 stars

It was very easy to find appropriate gifts for my four year old niece and her mother reports that she absolutely loves them. They gifts arrived well in time for her birthday which was appreciated. I... See more

Company replied


Company details

  1. #10 of 19 best companies in Gift Shop
  2. #7 of 16 best companies in Hobby Store

Written by the company

Gifts for anyone and everyone to suit any occasion, delivery Australia-wide


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

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4-star
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1-star

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4.7

All reviews

(3,939)

631 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Prompt delivery

Prompt delivery.
Plenty of options for purchase

9 September 2026
Gifts Australia logo

Reply from Gifts Australia

We're happy to hear that our delivery was prompt and you appreciated our options. Thank you for your feedback!

Rated 5 out of 5 stars

Excellent service

Excellent service and good range of products

7 September 2026
Gifts Australia logo

Reply from Gifts Australia

We're so happy to hear that you enjoyed our excellent service and the wide range of products we offer. Thank you for your wonderful feedback!

Rated 4 out of 5 stars

I wouldn't use any other service now

As sending gifts from the UK is complicated, I regularly buy gifts for my sister and brother in law in Australia through this company. They never fail to arrive punctually and the contents are well-packed and high quality. They love them and I wouldn't use any other service now. Well done, Gifts Australia!

7 September 2026
Gifts Australia logo

Reply from Gifts Australia

We're so happy to hear that our service consistently meets your needs for sending gifts to Australia! It's wonderful to know that your family loves the well-packed, high-quality contents and that deliveries are always punctual. Thank you for your kind words and continued trust in us.

Rated 5 out of 5 stars

The quality of the product was…

The quality of the product was beautiful and well presented.

7 September 2026
Gifts Australia logo

Reply from Gifts Australia

We are so pleased to hear that you found the product to be of beautiful quality and well-presented. Thank you for your wonderful feedback!

Rated 1 out of 5 stars

The gift was not delivered

The gift was not delivered. The address was correct. Name on the parcel. But was returned to sender. Very disappointed.

2 September 2026
Gifts Australia logo

Reply from Gifts Australia

Thank you for your feedback and for bringing this to our attention! We’re glad to see that our customer service team has since resolved this for you.

Rated 5 out of 5 stars

Gifted a hamper to my dad for fathers…

Gifted a hamper to my dad for fathers day, he loved it, was impressed by the presentation and contents and prompt delivery. He felt truly spoilt. Highly recommend.

7 September 2026
Gifts Australia logo

Reply from Gifts Australia

We're so happy to hear that your dad loved his Father's Day hamper! It's wonderful that he was impressed with both the presentation and contents, as well as the prompt delivery. Thank you for your high recommendation!

Rated 5 out of 5 stars

Great products

Great products, great prices and very quick delivery

7 September 2026
Gifts Australia logo

Reply from Gifts Australia

We're so pleased to hear you enjoyed our products, prices, and quick delivery! Thank you for your wonderful feedback.

Rated 4 out of 5 stars

Easy to order

Purchase was very easy to order; Good communication; Delivery was in half the time stated. Son and daughter-in-law loved it.

31 August 2026
Gifts Australia logo

Reply from Gifts Australia

We're so pleased to hear that your ordering process was easy! It's wonderful to know the delivery was so quick and that your son and daughter-in-law loved their gift. Thank you for great feedback!

Rated 5 out of 5 stars
Gifts Australia logo

Reply from Gifts Australia

We're so glad to hear that our quick delivery met your expectations. We truly appreciate your positive feedback!

Rated 5 out of 5 stars

Good service

Product and service

1 September 2026
Gifts Australia logo

Reply from Gifts Australia

Thank you, Janette! We truly appreciate your five-star rating and your support!

Rated 1 out of 5 stars

One ear bud worked

1 September 2026
Gifts Australia logo

Reply from Gifts Australia

Thank you for your feedback and for bringing this to our attention! Please do not hesitate to contact our customer service team at your earliest convenience for assistance.

Rated 5 out of 5 stars

Excellent choices and delivery

Reliable option for birthday gifts for our son living in Sydney. Arrived on his birthday as promised :)

4 September 2026
Gifts Australia logo

Reply from Gifts Australia

We're so happy to hear that we could help make your son's birthday special in Sydney! We appreciate your kind words.

Rated 5 out of 5 stars

Great website - great service

Great website, delivery options galore, and when I needed to change my delivery date after I had ordered, it was a no-problem attitude that made it happen. Hamper contents looked great and were well appreciated by recipient and his family. All good, everyone impressed!

31 August 2026
Gifts Australia logo

Reply from Gifts Australia

We're so pleased to hear you had such a positive experience with our website and delivery options! It's wonderful that our customer service team could accommodate your delivery date change with ease. Thank you for sharing your fantastic feedback!

Rated 5 out of 5 stars

Fathers Day Gifts

Always so well packed for postage A+
Great range of gifts and cards also great prices
This is my 2nd or 3rd order and will order again Postage and delivery spot on

31 August 2026
Gifts Australia logo

Reply from Gifts Australia

We're so happy to hear you appreciate our careful packing, gift range, and prompt delivery! We truly value your continued support and look forward to your next order.

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