Gifts Australia Reviews 

3,897
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 593 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably fast delivery service and the exceptionally wide selection of wonderful gifts available for various special occasions. People regularly note that the online ordering process is very simple to navigate and that purchased items consistently arrive well packaged in secure condition. However, some people mentioned frustrating issues regarding delivery delays, a complete lack of helpful tracking updates, or parcels failing to arrive on time. A few reviewers also noted occasional product defects discovered upon opening or missing personalized touches such as requested custom gift wrapping services.

What people talk about most

Product

Users describe positive interactions with product, highlighting the great selection and excellent quality.... See more

Delivery service

Clients share positive opinions on delivery service, highlighting exceptionally fast postage, careful... See more

Order

Customers consistently note positive experiences with order processes, highlighting user-friendly websites... See more

Quality

Reviewers highlight positive aspects of quality, expressing overall satisfaction with the items received.... See more

Service

Reviewers consistently report positive feedback about service, highlighting an efficient, professional, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Product was as advertised and very good value for money. Delivery was quicker than originally predicted. As it was a present this was very well received by my Son and his now fiancé. Its hard to pre... See more

Company replied

Rated 5 out of 5 stars

Fantastic range of products online to order for Australia delivery. Have used before and really pleased. This time I ordered a personalised makeup bag, sparkling wine and chocolate. Great quality and... See more

Company replied

Rated 5 out of 5 stars

Living in Spain, it's always nice to know I can have something lovely sent to my family back home without worrying about it making it on time. I just got my mum a beautiful picture book about cats for... See more

Company replied

Rated 5 out of 5 stars

It was very easy to find appropriate gifts for my four year old niece and her mother reports that she absolutely loves them. They gifts arrived well in time for her birthday which was appreciated. I... See more

Company replied


Company details

  1. #4 of 19 best companies in Gift Shop
  2. #3 of 16 best companies in Hobby Store

Written by the company

Gifts for anyone and everyone to suit any occasion, delivery Australia-wide


Contact info

4.8

Excellent

TrustScore 5 out of 5

4K reviews

5-star
4-star
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1-star

Asks customers to review

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4.8

All reviews

(3,897)

594 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good products

Good products, they are Christmas presents and a couple of things are off to England. Website easy to navigate.

21 August 2026
Rated 5 out of 5 stars

Excellent product

Excellent product, excellent service, website is easy to navigate and the parcel arrived sooner than I'd expected. The parcel was well packaged to prevent damage in transit too.

26 August 2026
Rated 5 out of 5 stars

The ordering and delivery was simple…

The ordering and delivery was simple and painless.
I received my order quickly
Thank you

21 August 2026
Gifts Australia logo

Reply from Gifts Australia

We're so pleased to hear that your ordering and delivery experience was simple and quick. Thank you for sharing your positive feedback with us!

Rated 5 out of 5 stars

Great selection

Great selection, easy website, fast delivery and quality products.

25 August 2026
Gifts Australia logo

Reply from Gifts Australia

We're so happy to hear that you enjoyed our selection, found our website easy to use, and appreciated the fast delivery and quality products! Thank you for your wonderful feedback.

Rated 5 out of 5 stars

thank you for the quick and efficient…

thank you for the quick and efficient service and for providing such great options.

19 August 2026
Gifts Australia logo

Reply from Gifts Australia

We're so happy to hear you appreciated our quick, efficient service and the great options we provide. Thank you for your kind words!

Rated 5 out of 5 stars

I ordered a gift to be delivered to my…

I ordered a gift to be delivered to my friend. It was completed.

21 August 2026
Gifts Australia logo

Reply from Gifts Australia

We're happy to hear that the gift delivery to your friend was completed successfully. We appreciate your feedback.

Rated 4 out of 5 stars

Good customer serviceEven though the products arrived with…

Even though the products arrived with incorrect embossing. Your reply was swift and a refund was made within two working days. I've received previous embossed orders which were perfect. I will still order from Gifts Australia

24 August 2026
Gifts Australia logo

Reply from Gifts Australia

We appreciate your feedback and understand your disappointment regarding the incorrect embossing. We are glad our customer service team was able to resolve this promptly for you.

Rated 5 out of 5 stars

Very easy to order

Very easy to order, lots of great options and fast delivery.

I ordered from South Africa for a friend in Australia so it was really nice to be able to find something nice for her at an affordable rate as well, i really enjoyed the free gift as well.

21 August 2026
Gifts Australia logo

Reply from Gifts Australia

We are so pleased to hear that you found our ordering process easy and appreciated the fast delivery! It's wonderful to know we could help you find a lovely gift for your friend in Australia. Thank you for your positive feedback.

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