Gifts Australia Reviews 

3,922
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 610 reviews, reviewers overwhelmingly had a great experience with this company. People often mention that finding appropriate presents for family and friends is very straightforward thanks to the intuitive online platform and diverse product selections and gift options. Shoppers frequently highlight the fast, reliable shipping times and careful packaging, ensuring that fragile items reach their overseas recipients in pristine, undamaged condition. Some reviewers were not happy with occasional delivery failures, delayed shipping, and a lack of timely tracking updates for their parcels. Others also noted instances where packages arrived damaged, or experienced frustrating issues with incorrect item embossing and missing gift cards.

What people talk about most

Product

People report positive experiences with product, noting that items look very similar to online displays and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently reporting quick, prompt, and punctual... See more

Order

Clients share positive opinions on order, highlighting a quick, straightforward process and fast, prompt... See more

Quality

Customers consistently note positive experiences with quality, praising the excellent standard of the items... See more

Service

Reviewers mention positive feedback about service, highlighting quick, professional, and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Product was as advertised and very good value for money. Delivery was quicker than originally predicted. As it was a present this was very well received by my Son and his now fiancé. Its hard to pre... See more

Company replied

Rated 5 out of 5 stars

Consistent great product, received my first hand wash as a gift and loved it so much, have been ordering several times a year for the past 5 years. Such a lovely subtle fragrance which leave hands fee... See more

Company replied

Rated 5 out of 5 stars

Living in Spain, it's always nice to know I can have something lovely sent to my family back home without worrying about it making it on time. I just got my mum a beautiful picture book about cats for... See more

Company replied

Rated 5 out of 5 stars

It was very easy to find appropriate gifts for my four year old niece and her mother reports that she absolutely loves them. They gifts arrived well in time for her birthday which was appreciated. I... See more

Company replied


Company details

  1. #5 of 19 best companies in Gift Shop
  2. #3 of 16 best companies in Hobby Store

Written by the company

Gifts for anyone and everyone to suit any occasion, delivery Australia-wide


Contact info

4.8

Excellent

TrustScore 5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(3,922)

613 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great website - great service

Great website, delivery options galore, and when I needed to change my delivery date after I had ordered, it was a no-problem attitude that made it happen. Hamper contents looked great and were well appreciated by recipient and his family. All good, everyone impressed!

31 August 2026
Rated 5 out of 5 stars

Fathers Day Gifts

Always so well packed for postage A+
Great range of gifts and cards also great prices
This is my 2nd or 3rd order and will order again Postage and delivery spot on

31 August 2026
Rated 5 out of 5 stars

My friend loved the wine

My friend loved the wine. She said it was packaged and wrapped beautifully which was good to know as you don't see the receiving end. Thank you Gifts Aust. I will use you again

3 September 2026
Rated 5 out of 5 stars

Absolutely awesome service

Absolutely awesome service! Gift arrived in 1 day; we purchased the wrapping and a card which really personalised the gift and made it even more special. Will definitely be buying gifts for friends and family via GiftsAustralia in the future!

3 September 2026
Rated 5 out of 5 stars

Great service.

Great service.

2 September 2026
Gifts Australia logo

Reply from Gifts Australia

Thank you for your 5-star review, Loretta! We truly appreciate your support and are delighted you had a positive experience.

Rated 5 out of 5 stars

As I live in England and was ordering…

As I live in England and was ordering as a gift for my son who lives in Australia I found the site easy to use with a good choice and reasonably priced

2 September 2026
Gifts Australia logo

Reply from Gifts Australia

We're so glad we could help you send a gift to your son in Australia! It's wonderful to hear our site was easy to use with great choices and fair prices. Thank you for your kind words.

Rated 5 out of 5 stars

Good quality products

Good quality products, displayed very neatly in the box.
My partner loved his father's day gift.
I would highly recommend to others.
Thank you very much

31 August 2026
Gifts Australia logo

Reply from Gifts Australia

We're so pleased to hear that your partner loved his Father's Day gift and that you found the products to be of good quality and neatly displayed! Thank you for your high recommendation.

Rated 5 out of 5 stars

Love the quality of the products and…

Love the quality of the products and the fast delivery

2 September 2026
Gifts Australia logo

Reply from Gifts Australia

We're so happy to hear that you love the quality of our products and appreciate our fast delivery! Thank you for your wonderful feedback.

Rated 5 out of 5 stars

Very responsive when I had a question

Very responsive when I had a question. Purchase posted quickly. Will definitely use again.

1 September 2026
Gifts Australia logo

Reply from Gifts Australia

We're delighted to hear that you found our customer service team very responsive and that your purchase posted quickly. We truly appreciate your kind words and look forward to serving you again!

Rated 5 out of 5 stars

Helpful website

Helpful website. Straightforward to use. Range of products good. Delivery times accurate.

1 September 2026
Gifts Australia logo

Reply from Gifts Australia

We're so glad you found our website helpful and easy to use, and that our product range and delivery times met your expectations. Thank you for your kind words!

Rated 5 out of 5 stars

Great quality and great experience

Lovely product, arrived on time and even included wrapping. Highly recommend.

1 September 2026
Gifts Australia logo

Reply from Gifts Australia

We're so happy to hear you enjoyed the lovely product and that it arrived on time with the included wrapping. We truly appreciate your recommendation!

Rated 5 out of 5 stars

Arrived on time in excellent condition

A quality gift that arrived on time in excellent condition. Had a window of a few hours for the arrival time.

26 August 2026
Gifts Australia logo

Reply from Gifts Australia

We are so happy to hear that your gift arrived on time and in excellent condition. We appreciate your positive feedback!

Rated 5 out of 5 stars

Great gift

Great gift, delivered super quickly.

31 August 2026
Gifts Australia logo

Reply from Gifts Australia

We're so happy to hear that you enjoyed the gift and that it arrived quickly. Thank you for your positive feedback!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look