Service on my 20 year old Chapee oil fired boiler. A thorough job carried out by the engineer. Well worth the money not just to conform to regulations but the peace of mind that before cold weather ev... See more
Company replied
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Service on my 20 year old Chapee oil fired boiler. A thorough job carried out by the engineer. Well worth the money not just to conform to regulations but the peace of mind that before cold weather ev... See more
Company replied
Got a gas boiler maintenance service from Karanka and pretty much satisfied with how they perform their work, how much money they ask to pay for this service, and their quality of course. I understa... See more
INTERVENTION BIEN GEREE SUPER RELATIONNEL AVEC L'AGENCE DE ROYAN LE TECHNICIEN TRES PROFFESSIONEL DE BONS CONSEILS ET TRES AGREABLE CHANTIER PROPRE SUPER JM VIAUD
Il a fallu l'intervention de 3 techniciens pour que l'on me dise d'où venait la montée en pression de ma chaudière.
Company replied
Garanka est née en 2010 de la volonté de professionnels du chauffage de se regrouper autour de valeurs et d’engagements communs. Acteurs historiques de la maintenance et du remplacement d’appareils de chauffage dans leur région, les sociétés membres dont certaines ont fêté leurs 50 ans en 2013, ont toutes basé leur réussite sur la proximité avec leurs clients et la qualité de leurs prestations. Nous sommes présents dans plus de 45 départements et comptons une équipe de plus de 800 employés. Notre objectif premier c’est la satisfaction client, c’est pourquoi nous avons mis en place une enquête de satisfaction permanente depuis 2012.
Written by the company
2 ans de garantie sur votre matériel
8 avenue Pablo Picasso, 94120, Fontenay-sous-Bois, France
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Intervention relativement rapide

Reply from Garanka
Délais d'intervention rapide.
Bon diagnostic des techniciens.
Réparation positive.

Reply from Garanka
Fuite au reservoir d’expansion.
Apres differentes tentatives de colmatage, echange du réservoir. Apparemment plus de déperdition d’eau.

Reply from Garanka
Technicien arrangeant et très courtois
Rapidité d'exécution (entre demande et intervention)
Intervention nickel

Reply from Garanka

Reply from Garanka
L'intervention a permis de résoudre le problème ayant motivé la venue du technicien.
Intervention rapide et excellente pedagogie de sa part sur le point particulier.

Reply from Garanka
Technicien aimable qui connait son domaine d'expertise

Reply from Garanka
Excellent service, easily arranged via email, fast efficient and helpful staff

Reply from Garanka
Societe performante du premier contact avec le bureau a l'intervention du technicien. Personnellement je suis entierement satisfait - agence de Loriol dans la Drome..

Reply from Garanka
Intervention parfaite révision faite par un excellent professionnel un...technicien d'un grand professionnalisme très efficace.
très bonne communication

Reply from Garanka
Rapidité d intervention. Grand professionnalisme du depanneur Anthony et surtout grande efficacité de son intervention. Je recommande cet établissement

Reply from Garanka
I have had to miss 3 days of work (and maybe more as the problem is still not resolved) due to their inability to do their job. The first day I missed was for the regular check-up, so I'm not counting that day. The technician said that there was something wrong and we had to change the thermostat to have proper heating and hot water. So I missed a day of work to have that installed and it turns out it wasn't needed. Another technician had to be called in to take a look (second day of work missed because they don't know what they are doing). He ordered some pieces and was supposed to come back today but they decided to change the time of the appointment without notifying me (third day of missing work). Even though I called out of work for the appointment today, I will have to miss yet another day of work do to their lies and incompetence. And this isn't even considering the hundreds of euros that have been spent on the equipment they say I need. Needless to say, avoid them at all costs.

Reply from Garanka
Il a fallu l'intervention de 3 techniciens pour que l'on me dise d'où venait la montée en pression de ma chaudière.

Reply from Garanka
Respect de la plage horaire d'intervention, engagement du collaborateur pour trouver et solutionner la panne, explications claires sur le diagnostic

Reply from Garanka
Got a gas boiler maintenance service from Karanka and pretty much satisfied with how they perform their work, how much money they ask to pay for this service, and their quality of course.
I understand that there are many companies which help you to maintain the work o hating systems, gas boilers and other mechanisms, but I have chosen this one because of excellent reputation, low price and careful attitude to duties. They are responsible and this is what I like most about them.
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