Galaxy Tourism Pvt Ltd Reviews 27

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Our trip to Dubai was wonderful. Everything was well organized. Mr. Murli was very helpful and accommodating. He replied immediately and answeres all our queries. Thank you so much Galaxy Tourism. Hi... See more

Company replied

Rated 5 out of 5 stars

Excellent quick fast trusted service. The all staff member is helpfull and good thing is that we cant face any type of isue during my journey. So thank you all galaxy tourism staff you make good and... See more

Rated 1 out of 5 stars

Fraud DMC, charged 100% payment two month before and not provide promised services..asking for refund nor responding..company sales person Mr. Hemant worst sales person i have ever seen in my travel c... See more

Rated 5 out of 5 stars

Best DMC for Dubai, I recently came from Dubai and I didn’t face any problem there, thanks to Galaxy. I would definitely refer Galaxy tourism to my friends.

Company details

  1. Tour Operator

Information provided by various external sources

Galaxy Tourism is a DMC of Dubai, Singapore, Malaysia & Bali - Destination Management Company offers to City Tour, Adventure Tours, Corporate MICE Tour Packages, cruise packages, Hotel Deals, attractions tour package, educational tour packages, visa services.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

27 reviews

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Rated 5 out of 5 stars

Excellent servise

Excellent servise. Deepak John was gave exceptionally efficient and responsive. He was extremely helpful in the entire process. He give Singapore voucher same day of confirmation.

2 July 2019
Unprompted review
Galaxy Tourism Pvt Ltd logo

Reply from Galaxy Tourism Pvt Ltd

Greeting form Galaxy Tourism! We appreciate the time taken out for sharing your review with us. Your opinions and comments are important to us and it helps us raise our service benchmarks further. Thanks once again for the kind gesture.
Regards!!!

Rated 5 out of 5 stars

Excellent quick fast trusted service

Excellent quick fast trusted service. The all staff member is helpfull and good thing is that we cant face any type of isue during my journey. So thank you all galaxy tourism staff you make good and memorable journey.

2 July 2019
Unprompted review
Rated 5 out of 5 stars

Dubai Trip

Our trip to Dubai was wonderful. Everything was well organized. Mr. Murli was very helpful and accommodating. He replied immediately and answeres all our queries. Thank you so much Galaxy Tourism.
Highly recommend. Keep up the great work!!!

2 July 2019
Unprompted review
Galaxy Tourism Pvt Ltd logo

Reply from Galaxy Tourism Pvt Ltd

Greeting form Galaxy Tourism! We appreciate the time taken out for sharing your review with us. Your opinions and comments are important to us and it helps us raise our service benchmarks further. Thanks once again for the kind gesture.
Regards!!!

Rated 5 out of 5 stars

Best DMC for Dubai

Best DMC for Dubai, I recently came from Dubai and I didn’t face any problem there, thanks to Galaxy. I would definitely refer Galaxy tourism to my friends.

2 July 2019
Unprompted review
Rated 5 out of 5 stars

Thanks Galaxy for providing excellent…

Thanks Galaxy for providing excellent services and making our Dubai trip memorable.

2 July 2019
Unprompted review
Galaxy Tourism Pvt Ltd logo

Reply from Galaxy Tourism Pvt Ltd

Greeting form Galaxy Tourism! We appreciate the time taken out for sharing your review with us. Your opinions and comments are important to us and it helps us raise our service benchmarks further. Thanks once again for the kind gesture.
Regards!!!

Rated 1 out of 5 stars

Galaxy tourism and Surya Bhan Singh are Fraudsters

Galaxy tourism is a fraud company. I would implore whoever who is reading this review to never get in touch with them or work with them. They took 1.5L from us for a trip to Singapore and when our client reached the destination there was no pick up and our hotel bookings were cancelled. We had to rebook everything while our client was there and it got us terrible reviews from a customer who had travelled with us and given us good reviews before. The owner Surya Singh is obviously running a fraud company working on such deals with reputed company like ours. He told us he would return the money which was paid to him, it has been over a year and obviously he has no plans of doing so. I wonder how such companies exhist and how people like this can continue living a life knowing that they have stolen from others. All the stories of bad reviews against them written earlier are true, as we have faced the exact same fate. We wish that such a company shuts down and other do not suffer the same fate as we did. All the good reviews posted are by their own team/ friends. Pls do yourself a favor and DON'T book with them. If you want to check on facts please get in touch with us at 8080122441. We will be happy to share details

13 February 2019
Unprompted review
Rated 1 out of 5 stars

Fraud Company

Fraud Company
Do not trust any of the advertisements
Publicise and campaign on a grand scale but cannot fulfill actions
Cannot provide services and leave customers stranded in foreign destinations without even providing refund and penalty for their short comings .

9 April 2018
Unprompted review
Rated 5 out of 5 stars

Thanks Galaxy Tourism

Thanks Surya Sir for all your support.
Ups and downs are a part of life but Mr Surya is a wonderful person who has provided us all the refund amount and By this sweet Gesture you have earned a lot of respect in our eyes.
Wish you all the best for your future endeavors.

16 January 2018
Unprompted review
Galaxy Tourism Pvt Ltd logo

Reply from Galaxy Tourism Pvt Ltd

Greeting form Galaxy Tourism! We appreciate the time taken out for sharing your review with us. Your opinions and comments are important to us and it helps us raise our service benchmarks further. Thanks once again for the kind gesture.
Regards!!!

Rated 1 out of 5 stars

fraud company .

fraud company .. takes money and doesnt provide services .. avoid

29 December 2017
Unprompted review
Galaxy Tourism Pvt Ltd logo

Reply from Galaxy Tourism Pvt Ltd

we are sorry for all the inconvenience, in order to find your booking, please provide us your bill number or booking reference number or email Id used while booking so our feedback team can investigate the issue further and get back to you with an appropriate solution.

Please write us on feedback@galaxytourism.com

Thanks
Customer Support Team

Rated 1 out of 5 stars

Fraud DMC

Fraud DMC, charged 100% payment two month before and not provide promised services..asking for refund nor responding..company sales person Mr. Hemant worst sales person i have ever seen in my travel career..Owner also not serious about his company image and goodwill..only setting for making money.

28 December 2017
Unprompted review

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