I ordered from Gabba a while ago but I have to say first and foremost the quality of the clothing is great! People are asking about everything I wear too! But more importantly, the customer service wa... See more
Company replied
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See what reviewers are saying
item is great , just what i expected . high quality and a nice cut prompt shipment . 1 small reject thoughis the packaging .. item was roughly wrapped in paper instead of an hermetic packaging fo... See more
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Nice shirt and good fit. Overall impression is very good. I have seen other brands that charge much higher prices for the same product. For me this price is correct and the others are overpriced. I sp... See more
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The colour of the clothing on the Web site is very different from that of the article received. Fabric is of good quality and delivery took a week. Not having free returns from EU countries is a maj... See more
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Company details
Written by the company
Gabba was born in Denmark in 1983 from a love of making clothes with character. What began as a family passion has grown into a brand known for fine qualities and an unmistakable sense of Danish style. Gabba. Worn for life.
Contact info
Denmark
- 75536666
- info@gabba.com
- gabba.com
4.0
Great
448 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
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Fully disappointed
It has been an unbelievable experience; I have ordered from Corfu Greece a pair of Firenze Cross Pants. I received it via UPS and had to return it because of the wrong size. Here starts the ordeal; as Ia ma trying to send it back three weeks now but with luck till now. GABBA has apparently no agreement with UPS for returning the items SOMETHING NO ONE informed me about AND NOWHERE is referred to in the site.
Now I am forced to pay approx 40 Euro for returning it to GABBA.
Upon paying I will demand the cost from GABBA. The last time I am going to order from GABBA online! Outrageous
26 May 2020
Reply from Gabba
Hi Stavros,
I am sad to see that you have had a poor experience with GABBA.
As it is written in our terms and conditions, we do not cover the cost of returns to Greece.
I am not sure if you want to return the item because it does not fit, or because you received the wrong size.
If you have received a different size than what you ordered, this is of course not okay, and we will cover the cost of the return, as this would be our fault! If this is the case, I am truly sorry for your troubles.
Please contact our customer service at info@gabba-denim.com so we can get to the bottom of this.
Best from,
Team // GABBA
Reply from Gabba
Dear customer,
Thanks a lot for your feedback!
Thanks for the kind words.
Stay safe!
Best from,
Team // GABBA
Reply from Gabba
Dear customer,
Thanks for your feedback!
We will give the feedback to our warehouse
Stay safe!
Best from,
Team // GABBA
Quick and good service
18 May 2020
Reply from Gabba
Hello,
It matters a great deal to us that you had a good time shopping at our online store :)
Many thanks for your order, and be safe out there.
Best from,
Team // GABBA
Very quick delivery.
18 May 2020
Reply from Gabba
Hello,
We are glad to hear that you had a positive experience :)
Stay safe!
Best from,
Team // GABBA
Reply from Gabba
Dear Todd,
Thank you for the order and your review.
I am very happy to see that you like the jeans! :)
Best from,
Team // GABBA
Reply from Gabba
Dear Tom,
Great to hear that you had a positive experience with us! :)
Be well and have a great day.
Best from,
Team // GABBA
Wrong size and faulty.
I ordered two shorts, one was too large, the size was 34 but it felt like a size 38. The other one had the buttons of the fly missing (the size was very good).
So I had to send both back.
While watching the track and trace I see it is taking a while to return, I sent the package on April 30 and it’s not even in Denmark yet (May 8)!
9 May 2020
Reply from Gabba
Dear Paul,
I am sorry to hear that the products you received was faulty. This is of course not okay, and not up to our standard.
Please contact us at info@gabba-denim.com if you have any questions regarding your order and return.
I am also sorry to hear about the delay in your return shipment. I am sure GLS is doing all the can. There have been delays in some countries due to the Corona situation.
Let ud know if you have any questions.
Best from,
Team // GABBA
Reply from Gabba
Dear Niels,
Thanks a lot for your review. :)
Have a great day.
Best from,
Team // GABBA
GABBA FALCON CARGO
After ordering, very fast delivery.
The pair of FALCON trousers are in best quality and fitting very well. Looks great and pretty cool as well. I would buy this product again. Thank's Gabba
20 April 2020
Reply from Gabba
Dear Frank,
We are glad to hear that you like the Falcon pants. We think they are pretty cool as well!
Hope all is well, and stay safe out there.
Best regards,
Jonas
Reply from Gabba
Dear Hendrik,
Thank you for your review!
All the best,
Jonas
Reply from Gabba
Dear Inge,
Many thanks for your review! :)
Best Regards,
Jonas
Reply from Gabba
Dear Rheingau,
Thank you for your kind words!
Stay safe :)
Best Regards,
Jonas
Everything worked just perfect
Everything worked just perfect - keep on the good work. Tanks a lot!
16 April 2020
Reply from Gabba
Hi,
Thank you very much for your review, it means a lot to us! :)
Best Regards,
Jonas
Reply from Gabba
Hello,
You are great! :)
Thanks for your support.
Stay safe out there.
Best Regards,
Jonas
Reply from Gabba
Hello,
Thank you for your kind words, and for your support.
Stay safe! :)
Best Regards,
Jonas
Reply from Gabba
Hi Dave,
Many thanks for your review :)
Stay safe!
Best Regards,
Jonas
Reply from Gabba
Hi Elles,
Thanks a lot for your feedback!
We are sorry about the mistake.
Please contact us by mail info@gabba-denim.com so we can help you out, thanks a lot.
Best from,
Glenn // GABBA
Reply from Gabba
Hi Sebastian,
Thanks a lot for your feedback!
This is a super nice feedback and we will let the whole company know :)
Best from,
Glenn // GABBA
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