Flashexpress Reviews 

I had 2 packages in the Philippines to be returned to a Lazada vendor. After multiple contacts via chat and reserving a pick up reservation, no one ever came. I was no longer able to return the packages because the return window had expired.

BEWARE - NEVER USE THIS UNRELIABLE SHIPPER!!!!

RECOMMENDED FLASH EXPRESS

If I have an option to leave no star, I would. I have been dealing with them for 2 weeks.

Stated out for delivery for 3 days, but nothing attempted.

After 4th day, someone called me to get the item 10 mins away from home, when I said he should come to the address I stated, he said he will call me back but nothing.

After that, I raised a complaint through that platform to Flash Express but again nothing happened, the agent told me, it will be delivered on the day but I received a call at 7 PM saying it will be rescheduled again.

I check the status, the item will return to the seller due unsuccessful attempts, their riders never attempted of delivering the item, never! For 2 weeks I’ve been dealing with them. Sucks service!

Lies about failure to contact me even though I used their app to tag the parcel 'No contact required'. Flash Express is s**t

It has been 4 days since my very first delivery attempt on my parcel, ang nakalagay palagi “Recipient missed delivery” ehh nasa bahay nga lang kami ng pamilya ko (except on class days) sabi ng customer service i-coordinate nila, pero wala pa rin namang nangyayaring delivery. Napasearch pa ako kung valid bang mafrustrate sa low priced parcel sabi ng net oo raw, ayan 1 star.

I REALLY prefer SPX. Flash Express has disappointed me once again, and honestly, I’m sick and tired of dealing with their terrible service. 😡 This is not the first time they’ve caused problems, and I’ve had enough.

I’m sorry, but from now on, if I see that Flash Express is the assigned courier, I’d rather NOT order from Shopee at all. It’s incredibly frustrating to spend your hard-earned money and then have to deal with this kind of service. Flash Express seriously needs to do better. 😤

Fake delivery attempt. Any excuse not to deliver.

Constant non delivery and returns of items to seller. One package was delivered but not received. To me I do not trust this company. Very untrusty for delivery. This company is very bad, do not use.

This Is absolute Bullshit. Slow delivery. Poor communication. And the riders falsely claiming They couldn't deliver due to Conditions that ARE NOT even True. Very bad. Very dissapointing

A package I was waiting for from Flash Express was not (and has not) been delivered. The driver said he tried to call me, but I received no call. The picture of his failed delivery location was not st my house. I called the local office and they promised delivery the next day, but no delivery was made. Instead there was another failed delivery attempt. I communicated with Flash Express customer care, and received assurances they would effect delivery the next day. Another failed attempt was initiated by the drive. Today I found out that the package was returned to the sender. This debacle took place August 27-August 31.

**Extremely Rude and Unprofessional Courier**

My experience with the courier, **Paul (also referred to as “Tarsier”)**, was extremely disappointing.

Instead of focusing on resolving the delivery issue professionally, he appeared more interested in **arguing with the customer**. His responses were rude, confrontational, and completely inappropriate for someone representing a courier company.

Customers should not have to deal with a courier who responds defensively and turns a simple concern into an argument. A professional courier should listen, communicate respectfully, and focus on finding a solution .. not escalate the situation.

I strongly recommend that **Flash Express management investigate this incident and review the courier’s conduct**. Customer service should be based on respect, professionalism, and proper communication.

Poor attitude, poor communication, and an unacceptable level of professionalism... Parang nasa kanto lang at bara bara balahura sumagot.

kung may negative star, yun sana ilalagay ko, legit walang kwenta

Scheduled delivery , P0403MU8DHEAF recorded as failed delivery and asked we did try to rescheduled…stupid lair, the allocated driver is so gago..this company is Fraud.Do not used this unreliable , frudulentbservice

I thought it was door-to-door delivery, but it wasn't. I am disappointed with flash express ph, it was expensive, and it even inconvenienced me to pick up my order.

I WILL RATE YOUR DELIVERY RIDER HERE NEGATIVE ZERO. I RECENTLY TRIED TO ORDER IN SHOPEE AND BEEN WAITING FOR MY PARCEL TO COME IN MY HOUSE BUT YOUR RIDER IS NOT EVEN COMING TO MY HOUSE AT ALL!

SHOPEE delivery：P1401MRNQJCAP
Rider：Dan
COD： ₱4038
QR payment accepted!

FLASH EXPRESS - I DONT KNOW IF YOU TOLERATE THIS MATTER BUT ITS REALLY STUPID FOR NOT KNOWING THIS! SHOUT OUT TO THE CUSTOMER SERVICE I REPORTED IT RECENTLY BUT LOOKS LIKE YOU GUYS DIDN'T TAKE IT SERIOUSLY.

Sa totoo lang po naexperience ko kay flash express hindi maganda ung parcel ko po hindi naideliver ibinalik sa sender nakakadisappoint po.. Ung excited na matanggap ung item kaso hindi nadeliver. Sayang ung binayad ko po ... Customer service ok naman po nareply naman po sila ...

If I can give 0 star then thatll be so accurate. My parcel has been delayed for a week and the audacity to call me and tell me na e dedeliver nila pero hindi. Sinabihan pako na wala daw address ang parcel?! huh? Honestly I can say so much demeaning stuff in regrads to their cs and courier. This is mostly companies fault, if j&t and other courier can give average time delivery why cant they

Flash express is the worst courier in the Philippines they are irresponsible and their customer service sucks they don't know how to deal with the customers delays and fail deliveries all the way don't recommended for nothing even to clean a toilet.

This Currier is the worst and the most laziest driver