fieldcode.com Reviews 13

Fieldcode helps manage and monitor field service activities in a structured way. We get better visibility on job status, technician activity and SLA performance across different regions. The perfect SW for handling complex field operations

Great company, great people with a nice vision

Very good tool for smart/automated dispatching - removes manual work and speeds up operations.

Their field service management software really automated everything in our business, saved us time and made us more efficient especially with our drivers routes.

Tailor-made solution for my company's need, professional and timely interactions and communication, highly recommend!

Full disclosure: I've been a Software Trainer for Fieldcode since 2020.

If you're looking for a solution to plan, execute, and report your field services with ease, Fieldcode is likely a great fit. The Development team has put together and is continuing to improve an amazing system focused around the most important needs of field service.
Dispatchers can't memorize every technician's location, skillset, and holiday plans. They don't need to! Fieldcode takes all of the information available and helps dispatchers assign tasks to the nearest, qualified, and available technician. Work is assigned quickly in an efficient order.

With the Fieldcode Mobile App, Technicians have all the details of the scheduled work in the paöm of their hands. They know where to go, what parts are needed, and exactly the details that must be reported for the task.

Supervisors have can quickly look over analytics to identify their top performers and bottlenecks.

Fieldcode's Support team is also top notch. You probably won't need them, but they'll respond quickly and provide excellent answers. You never have to figure it out on your own. Fieldcode takes care of their users.

Fieldcode is constantly improving. I've seen first hand how the Development team takes user feedback and carefuly build in a fitting solution, often in ways that benefit many others.

If you're serious about finding a field service management solution, schedule a demo, discuss your needs with their team, and consider a 90 day trial. You won't be disappointed.

Since implementing Fieldcode, our communication issues are resolved. Dispatch and technicians are finally in sync, working smoothly without the usual back-and-forth calls or delays. Thanks for helping make that happen!

We use Fieldcode at Hemmersbach to manage field service across many countries. The zero-touch automation helped cut down manual work. The smart scheduling feature ensures the right technician gets assigned based on skills and location. We’ve also reduced travel time thanks to the route planning. The Power BI integration gives us real-time SLA tracking and clear reports. Overall, it’s helped us scale.

We schedule more jobs without overlaps or missed details thanks to their route optimization feature.

As a member of the Fieldcode team, I can confidently say that our field service management software is a game changer. Working here has given me first-hand experience of the platform's capabilities and its impact on our customers. Here are a few personal insights:

Fieldcode offers a comprehensive set of features designed to streamline field service operations. The user-friendly interface helps customers quickly adapt and efficiently manage their tasks. One of the outstanding features is the customizable workflows and reports. This flexibility allows customers to tailor the software to their specific needs, increasing overall efficiency.

The integrated Fieldcode mobile app is another highlight, allowing field engineers to access job details, update status and communicate seamlessly with the office while on the road. This connectivity ensures that everyone is on the same page, resulting in better coordination and faster resolution times.

In addition, Fieldcode offers excellent value for money. It's fulfilling to know that we offer a comprehensive set of features at a competitive price, helping companies optimize their field service operations without breaking the bank.

Overall, working at Fieldcode has been a fantastic experience. Seeing the positive impact our software has on our clients' productivity and customer satisfaction is incredibly rewarding. I would highly recommend Fieldcode to any company looking to improve their field service management.