Was so grateful for the 24/7 service after discovering a blocked toilet at my elderly mother’s home late in the evening . The engineer arrived in the dark within the allocated time slot and did a thor... See more
Company replied
Location
Switch locationCardiff Road, Glan-y-llyn Industrial Estate, CF15 7JD Taff's Well, Glan-y-llyn, GB
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See what reviewers are saying
Had a lovely guy called Nathan who took his time and put a lot of effort into unblocking our drains. Other people have looked at it in recent years but not taken this time. Really appreciated.
Company replied
100% reliable, when they said they’d be there they were - attended the same day as I contacted them. We paid as we thought that the problem had been resolved, but it reoccurred. When it was reported... See more
Company replied
Fantastic service. Fast , polite, efficient, no messing around. My guy ( Nathan I think) knew exactly what he was doing and I can’t praise him enough. Would highly recommend.
Company replied
Company details
Written by the company
Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.
The Dyno-Rod difference
No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee
Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.
Contact info
Cardiff Road, Glan-y-llyn Industrial Estate, CF15 7JD, Taff's Well, Glan-y-llyn, United Kingdom
- 02920 002624
4.9
Excellent
944 reviews
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Was so grateful for the 24/7 service…
Was so grateful for the 24/7 service after discovering a blocked toilet at my elderly mother’s home late in the evening . The engineer arrived in the dark within the allocated time slot and did a thorough job of unblocking the toilet and entire drainage system . He was very professional and polite and gave advice on how to rectify issues with the system that may have contributed to the blockage . Would recommend, thanks.
10 July 2026
Unprompted review
Reply from Dyno-Rod - South Wales
Good morning,
We are so pleased to hear about your excellent experience with our 24/7 service. It's wonderful that our professional arrived promptly, thoroughly unblocked the system, and provided helpful advice. Thank you for your recommendation and kind words.
Dyno-Rod South Wales
Came out done the job and a very…
Came out done the job and a very professional guy and extent polite as well definitely recommend dynorod to get the job done
11 July 2026
Unprompted review
Reply from Dyno-Rod - South Wales
Good morning,
We are so pleased to hear about your positive experience with our service. It's wonderful to know our team was professional and polite while getting the job done. Thank you for your recommendation!
Dyno-Rod South Wales
Amazing service received from Ian and…
Amazing service received from Ian and his helper smashed the blockage for me very patient and informative knew what he was doing would absolutely recommend after getting scammed by another company this company put me at ease
7 July 2026
Unprompted review
Reply from Dyno-Rod - South Wales
Good Morning,
We are so pleased to hear about your excellent experience with our service. It's wonderful that our engineer was patient, informative, and resolved the blockage effectively. We are glad we could put you at ease after a previous negative experience.
Many thanks
Dyno-Rod South Wales
Really good service and recommendation…
Really good service and recommendation for future proofing the drainage system.
Thank you so much for a speedy response
7 July 2026
Unprompted review
Reply from Dyno-Rod - South Wales
Good afternoon,
We appreciate you sharing your experience. We are happy to hear that our service and recommendations for your drainage system were helpful and that our response was speedy.
Many thanks
Dyno-Rod South Wales
Fantastic customer service
Fantastic customer service. Easy to log a call on the website, and the team came out the following day and sorted our problem. Thank you.
30 June 2026
Unprompted review
Reply from Dyno-Rod - South Wales
Good Morning,
We're so pleased to hear that logging your call was easy and that our team was able to resolve your problem so quickly. Thank you for your feedback!
Dyno-Rod South Wales
Reply from Dyno-Rod - South Wales
Good Morning,
We are so happy that you found our service polite, friendly, and very professional. We appreciate you sharing your positive experience.
Dyno-Rod South Wales
Problem with kitchen drain …
Great service first class two really good engineers very polite sorted the awkward problem out Thanks very much
Brian retired building contractor
26 June 2026
Unprompted review
Reply from Dyno-Rod - South Wales
Good Morning,
Thank you for your wonderful feedback!
We're delighted to hear that our engineers provided such polite and first-class service, successfully resolving the problem. It's great to know you're very happy with the work. We truly appreciate your kind words.
Dyno-Rod South Wales
Had a lovely guy called Nathan who took…
Had a lovely guy called Nathan who took his time and put a lot of effort into unblocking our drains. Other people have looked at it in recent years but not taken this time. Really appreciated.
26 June 2026
Unprompted review
Reply from Dyno-Rod - South Wales
Good Morning,
We're happy to hear about the excellent effort put into unblocking your drains. We appreciate your kind words and are glad our team member took the time to resolve the issue thoroughly.
Many thanks
Dyno-Rod South Wales
Very quick attendance
Very quick attendance. Pleasant, thorough and solved issues quickly. Thank you took the stress out of my problem
23 June 2026
Unprompted review
Reply from Dyno-Rod - South Wales
Good afternoon,
We're so glad we could quickly resolve your issues and alleviate your stress. Thank you for your kind words!
Dyno-Rod South Wales
Good service
Kept informed all the way through of when arriving. When he arrived I explained the problem. Guy got straight on it. Told me exactly what he was doing. Fixed problem in short time. Checked I was OK with everything. Didn't leave any mess. Really good service from start to finish. Would recommend anytime.
22 June 2026
Unprompted review
Reply from Dyno-Rod - South Wales
Good Morning,
We are so pleased to hear about the excellent service you received from start to finish. It's wonderful that we could promptly address your problem, keeping you informed throughout. Thank you for your kind words!
Dyno-Rod South Wales
Reply from Dyno-Rod - South Wales
Good afternoon
Thank you for taking the time to leave us a review, we are so grateful and glad you are happy with the service provided.
Many thanks
Dyno-Rod South Wales
100% reliable
100% reliable, when they said they’d be there they were - attended the same day as I contacted them.
We paid as we thought that the problem had been resolved, but it reoccurred. When it was reported again, they came out the next day and solved the problem free of charge.
18 June 2026
Unprompted review
Reply from Dyno-Rod - South Wales
Good afternoon,
We're so glad we could resolve the issue quickly and efficiently for you. Your positive feedback about our reliability and service means a lot to us. Thank you for sharing your experience!
Dyno-Rod South Wales
Fantastic service
Fantastic service. Fast , polite, efficient, no messing around. My guy ( Nathan I think) knew exactly what he was doing and I can’t praise him enough. Would highly recommend.
18 June 2026
Unprompted review
Reply from Dyno-Rod - South Wales
Good afternoon,
We are so pleased to hear about your excellent experience. We truly appreciate your kind words about our efficient and pleasant service. Thank you for your feedback!
Dyno-Rod South Wales
Reply from Dyno-Rod - South Wales
Good morning,
We're glad we could swiftly fix the issue. Thank you for your excellent feedback; we appreciate it.
Dyno-Rod South Wales
Nathan Cousins the engineer was superb…
Nathan Cousins the engineer was superb at his job.His dedication to detail was superb. Nothing too much trouble. His manner and professionalism was second to none. Customer service exemplary. Thank you and Dynorod for a job well done !!!!
3 June 2026
Unprompted review
Reply from Dyno-Rod - South Wales
Good morning,
We appreciate you sharing your feedback. We are happy to hear our engineer was superb, dedicated, and professional. We are glad we delivered a job well done!
Many thanks
Dyno-Rod South Wales
Completely hassle free cleansing of a…
Completely hassle free cleansing of a blocked up sewer. Good price too.
3 June 2026
Unprompted review
Reply from Dyno-Rod - South Wales
Good morning,
We're happy to hear we could help with your sewer. We appreciate your kind words!
Many thanks
Dyno-Rod South Wales
The engineer that came to my home was…
The engineer that came to my home was brilliant - very polite and explained everything clearly. However, the service leading up to that was very frustrating. I suggested in my booking notes that a camera would be needed but they still sent someone to unblock the drain without a camera. When the engineer arrived he agreed from the notes that he would need a camera. He proceeded with the unblocking only to conclude a camera was needed. £195 well spent (not) + a quote of £280+VAT for a drain cover inspection. Will definitely avoid Dyno-Rod in the future and support independent traders instead.
1 June 2026
Unprompted review
Reply from Dyno-Rod - South Wales
Good morning,
Thank you for sharing your experience. We are sorry to hear about the frustration you encountered with our service, particularly regarding the equipment needed. We appreciate you highlighting the engineer's professionalism. We are reviewing your feedback to improve our processes and prevent similar situations for future customers.
Many thanks
Dyno-Rod South Wales
Great experience with dyna rod
Great experience with dyna rod
Communication was excellent. Gentlemen did a thorough job in good time & was respectful of property
1 June 2026
Unprompted review
Reply from Dyno-Rod - South Wales
Good morning,
We're so pleased to hear about your great experience! We appreciate your kind words regarding our communication and thorough service.
Many thanks
Dyno-Rod South Wales
Excellent Service
Excellent Service. Tony was with us within an hour of calling on a Sunday. He rang and gave us a 30 minute heads up. He diagnosed the blockage, and was very thorough in dealing with the problem inspiring confidence.
31 May 2026
Unprompted review
Reply from Dyno-Rod - South Wales
Good morning,
We appreciate you sharing your feedback. We're happy to hear our team responded quickly, communicated effectively, and thoroughly resolved the issue, inspiring confidence. Thank you for your kind words.
Dyno-Rod South Wales
Great service…
Really prompt response and out very quickly, polite, friendly and efficient, taking care to ensure all was done to our satisfaction.
29 May 2026
Unprompted review
Reply from Dyno-Rod - South Wales
Good morning,
We are delighted to hear about your positive experience with our service. We appreciate you acknowledging our team's efficiency and care.
Many thanks
Dyno-Rod South Wales
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