We had the Dynorod engineer out today, booked via our British Gas Homecare service, and he was brilliant. Very pleasant, knowledgable and professional. He had all the kit and sorted our blockage... See more
Company replied

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We had the Dynorod engineer out today, booked via our British Gas Homecare service, and he was brilliant. Very pleasant, knowledgable and professional. He had all the kit and sorted our blockage... See more
Company replied
Excellent service to clear a blocked drain. Engineer arrived within a few hours of call and was very efficient and professional. Had full kit with jets/camera and explained all the work done. Would de... See more
Company replied
Dyno-rod were pleasant and efficient, and able to come out at short notice. I was shown the root growth blocking my toilet on a monitor, and it was explained how they were going to deal with the prob... See more
Company replied
Friendly and respectful. It was hard to find my drains but the Dynorod was persistent and finally found their route on the 3rd visit . This information was requested from me for a would be buyer.
Company replied
Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.
No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee
Ellingham Way 121, TN23 6LZ, Ashford, England, United Kingdom
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Very quick call-out for a sewer blockage on New Years Day. Price agreed upfront and everything made clear to me so there were no surprises. Engineer arrived within an hour and fully resolved the blockage and cleaned everything up within 45 minutes. Really very good service.

Reply from Dyno-Rod - Kent
We had a leaky tap on our bath tub. Riley was our plumber who came out mid morning as promised, he assessed the tap and managed to fix it up for us despite there not being much room to work in!
At first due to the small space he was going to try and fix the leak but after another assessment he decided to replace the whole tap so everything works smooth!
He worked efficiently and was super friendly with us! Would recommend them to anyone!

Reply from Dyno-Rod - Kent
Very fast and friendly service. Sorted out problem very quickly.

Reply from Dyno-Rod - Kent
Quick, experienced and friendly service. Great service overall.

Reply from Dyno-Rod - Kent
Cannot fault what so ever, made a call for an emergency drain blockage and they was with us within a couple of hours on a Saturday. Technician was very professional and completed the job in no time. Don’t waste your time calling others for blockages as these guys are all you need.

Reply from Dyno-Rod - Kent
Called on Boxing Day morning got a call back within an hour and by 11am toilet and shower unblocked, nothing more I can say other than thank you to the young engineer.

Reply from Dyno-Rod - Kent
Phoned due to an emergency of overspilling sewage drain onto our patio 2 says before Christmas. They were so helpful on the phone and the gentleman came in about an hour. He just got on with the job and fixed it quickly and cleaned it all up. Very pleasant and helpful, I was so grateful to how quickly they came out and dealt with the issue. Thank you!! Hopefully we won't need to use again too soon, but I wouldn't hesitate to recommend or use in the future. Thank you!

Reply from Dyno-Rod - Kent
Called at 12.50 due to elderly parents blocked toilet, the call centre staff were very polite and advised of the procedure. Tom called and advised me he was hour away. Job was completed by 14.30 and payment was taken over the phone. Tom was very nice and polite guy. I would recommend dyno-rod Kent.

Reply from Dyno-Rod - Kent
Dan was great, sorted our blocked drain in a difficult location calmly and efficiently for a very reasonable price.

Reply from Dyno-Rod - Kent
As usual the engineers were knowledgeable and efficient, also timely, quick, tidy and easy to talk with.

Reply from Dyno-Rod - Kent
A great job unblocking my sink. It was over in a flash. Excellent work.

Reply from Dyno-Rod - Kent
The operative was courteous, rang before arriving to give me a rough guide to his time of arrival. He worked quickly and cleaned up after he had finished his work. He also cleaned some of the surrounding area, where he hadn't made a mess

Reply from Dyno-Rod - Kent
The gentleman, Mathew, was efficient ,professional and courteous. Only problem was that I never had a call to say he was on his way. A church hall is not always in use, so it would have been a wasted journey, if a hall user had not rung me. The person who took my call, kept saying " no problem", but clearly didn't listen when I explained that they needed to call me. Mathew, the service engineer, was excellent.

Reply from Dyno-Rod - Kent

Reply from Dyno-Rod - Kent
Such a polite man came to fix the plumbing problem in the home.. shoe covers and all other protective bits protected our carpets, walls etc from dirt and damage - it showed total respect for our property and as he cleaned up after himself - I didn’t have to do anything except be over the moon with the service and the “jobs a good ‘un” moment..
The man explained the problem using words anyone can understand - there was no ‘job’ or ‘technical’ wording that the average person may not understand.. he then completed the work, quickly, quietly and fixed everything..
I wasn’t pushed into paying for anything extra.. the chap was an excellent example of how business should be done! Thank you - I will definitely recommend your company as a first choice and your company will remain my first port of call!

Reply from Dyno-Rod - Kent
Matthew investigated the issue , kept me informed and showed me the various issues. He also offered practical information to avoid future issues.
Excellent service and he fixed the issue quickly

Reply from Dyno-Rod - Kent
Very quick response to our problem. The guy who came to sort it out was polite and explained what he was going to do and then gave us tips so it wouldn’t happen again. Very efficient service.

Reply from Dyno-Rod - Kent
M was cheerful and polite, knew his stuff and found a solution for our issue with no fuss. He also recommended further treatment to deal with the issue once and for all.

Reply from Dyno-Rod - Kent
Fabulous service, called at 8-30 and they were here 2 hours later. Fast efficient service very pleasant young man. Can’t fault them
Suzanne

Reply from Dyno-Rod - Kent
Excellent service, had 4 firms come to try and clear a drain with no luck. Matthew came and worked extremely hard. Was determined to get the drain clear and was successful! Very helpful and would recommend to anyone.

Reply from Dyno-Rod - Kent
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