We had the Dynorod engineer out today, booked via our British Gas Homecare service, and he was brilliant. Very pleasant, knowledgable and professional. He had all the kit and sorted our blockage... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Friendly and respectful. It was hard to find my drains but the Dynorod was persistent and finally found their route on the 3rd visit . This information was requested from me for a would be buyer.
Company replied
Dyno-rod were pleasant and efficient, and able to come out at short notice. I was shown the root growth blocking my toilet on a monitor, and it was explained how they were going to deal with the prob... See more
Company replied
The Dyno-Rod operative was impressively competent, persevering and cheerful. He knew his stuff. He was 99% convinced that there was another manhole - though none was visible. His camera confirmed it.... See more
Company replied
Company details
Written by the company
Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.
The Dyno-Rod difference
No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee
Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.
Contact info
Ellingham Way 121, TN23 6LZ, Ashford, England, United Kingdom
- 01892 882331
4.9
Excellent
616 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Matthew is a credit to the company
Matthew is a credit to the company. His professionalism was second to none. Moreover, shared his wealth of experience taking the time to explain in detail the root of the problem and long term measures the school could adopt to prevent further issues arising. As the site manager, I can strongly recommend, no hidden fees nor additional costs thrown in at the end.
12 March 2026
Unprompted review
Reply from Dyno-Rod - Kent
Hi Robin & Sara, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Matthew and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger
What an amazing service
What an amazing service, I can’t recommend Dyno Rod enough.
Problem solved within the hour
Top class
Thank you so much
6 March 2026
Unprompted review
Reply from Dyno-Rod - Kent
Hi Jason, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Steve and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger
Incredible
Incredible, diagnosis and fixed problem. Quickly, clean, kind and funny. Lovely guy Carl. Thanks I felt safe and comfortable with him in my home.
6 March 2026
Unprompted review
Reply from Dyno-Rod - Kent
Hi Polly, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Carl and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger
Excellent
Excellent
Quick response- turned up on time - did a great job solved the problem disinfected and cleaned up afterwards. Really nice lad as well that did the job
Thanks
5 March 2026
Unprompted review
Reply from Dyno-Rod - Kent
Hi Lesley, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Dan and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger
Very efficient and friendly
Very efficient and friendly, resolved our issue which I am really pleased about
1 March 2026
Unprompted review
Reply from Dyno-Rod - Kent
Hi Clare , thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Scott and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger
Outside drain blockage
We had to call Dyno-Rod last Saturday night after we had been let down by a company that had said they'd be here between and hour and 90mns and still had not showed up after 3 hours! Anyway, we cancelled. The Dyno-Rod engineer showed up in the hour (by the time it was after 9pm) to deal with our outside drain blockage. He was very professional and well equipped. He did the job and saved us 🙂 as we couldn't do anything. We felt really looked after. I think his name was Dan.
21 February 2026
Unprompted review
Reply from Dyno-Rod - Kent
Hi Nathalie, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Dan and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger
Very fast service
Very fast service, really nice engineer. Problem solved within 15 minutes. Thank you 🙏
22 February 2026
Unprompted review
Reply from Dyno-Rod - Kent
Hi Stuart, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger
Reply from Dyno-Rod - Kent
Hi Matt, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger
Sorted our problem effortlessly and…
Sorted our problem effortlessly and provided advice to prevent it recurring.
Polite and effective.
Could not wish for more.
19 February 2026
Unprompted review
Reply from Dyno-Rod - Kent
Hi Robert, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Lawrence and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger
Matthew is always super helpful…
Matthew is always super helpful efficient and kind
18 February 2026
Unprompted review
Reply from Dyno-Rod - Kent
Hi Mrs Driscoll, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Matt and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger
Matthew was efficient in attending and…
Matthew was efficient in attending and completing the job.Sent photographs and had conversations with all detail.
Would not hesitate to use him again.
17 February 2026
Unprompted review
Reply from Dyno-Rod - Kent
Hi David, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Matt and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger
Dyno-Rod where outstanding
Dyno-Rod where outstanding, booked a call online, received a call back to say engineer was on his way, Tom the engineer arrived about 10 minutes later and sorted the issue.
Really pleased with the service
16 February 2026
Unprompted review
Reply from Dyno-Rod - Kent
Hi Tony, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Tom and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger
Reply from Dyno-Rod - Kent
Hi White Horse 1, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger
Great Service
Arrived on time, friendly, super helpful and also adjusted a piece of down pipes for me and went the extra mile. Thanks 🙏
9 February 2026
Unprompted review
Reply from Dyno-Rod - Kent
Hi Sarah, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Tom, Scott and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger
Dan was very helpful
Dan was very helpful. He carried out the job to completion in a professional manner. Very happy and will only use Dyno Rod now going forward.
9 February 2026
Unprompted review
Reply from Dyno-Rod - Kent
Hi Gary, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Dan and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger
Had an emergency blocked sink water…
Had an emergency blocked sink water leaking over floor Dyno-Rod sent out a very nice man CARL to our house in Kent could not have asked for a better service
8 February 2026
Unprompted review
Reply from Dyno-Rod - Kent
Hi Colin, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Carl and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger
Steve came exactly when he said he…
Steve came exactly when he said he would, was pleasant, worked efficiently and found the massive blockage by camera up the outside drain. Our plunger would of never worked! Typically it was a Sunday so we paid an extra premuim but glad it was sorted so quick.
8 February 2026
Unprompted review
Reply from Dyno-Rod - Kent
Hi Kelly, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Steve and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger
Perfect service
Perfect service, took no time at all to sort issue out, very happy.
4 February 2026
Unprompted review
Reply from Dyno-Rod - Kent
Hi Naomi, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger
Very professional and polite person
Very professional and polite person. Knew the issue straight away. Cleared blockage and advised reason.
3 February 2026
Unprompted review
Reply from Dyno-Rod - Kent
Hi Simon, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger
Easy to report problem over the phone
Easy to report problem over the phone. Engineer was with us very quickly and sorted our blocked drains. The whole experience was easy and hassle free. Very good service.
2 February 2026
Unprompted review
Reply from Dyno-Rod - Kent
Hi Paul , thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.