Bria smith over at union city location was very professional and had great customer service in helping me with my needs. Bria was very patient and understanding. I will definitely refer bria to someon... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I really enjoyed the process of buying my car with drivetime!!!!! It was as comical, comfortable and easy!!! I worked with Candice at the Stone Mountain Ga location. She was very knowledgeable and fri... See more
Company replied
I would have given you a 5 star if it was purely based on my salesperson, however the general manager needs not to come in contact with the public. He is rude, pushy and disrespectful. He acted as if... See more
Company replied
I wanted to write the best review on here. I came in today Court greeted me right away and helped me get exactly what I was looking for. I came in worried I would be turned away but I came in was out... See more
Company details
About DriveTime Car Sales - Union City
Written by the company
Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop with confidence
Written by the company
- Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.
Contact info
4295 Jonesboro Rd, 30291, Union City, GA, United States
- 14046698319
Discover DriveTime
3.9
Great
49 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
James R
Bria was great. She made the experience fast, easy and to the point.
21 June 2024
Unprompted review
Great assistance from employee
13 June 2024
Unprompted review
My name is Ms.Shameka
My name is Ms.Shameka, and I visited the union city location. I will have to say that Bria was very knowledgeable about helping me find a car that was right for me. She was awesome and I highly recommend anyone to check her out. She will most definitely get you in a car.
25 May 2024
Unprompted review
Bria smith over at union city location…
Bria smith over at union city location was very professional and had great customer service in helping me with my needs. Bria was very patient and understanding. I will definitely refer bria to someone who’s looking for a vehicle. Bria is a great asset to the company and she was amazing. Thank you Bria for getting me into my new car.
21 May 2024
Unprompted review
Jeff was great
Jeff was great! The process was very easy and smooth. All of the staff were attentive and helpful.
20 May 2024
Zac and Bria were very helpful and made…
Zac and Bria were very helpful and made the purchased easier. Zac started and found my car at the Union City location and Bria finished the process up smoothly.
17 April 2024
Unprompted review
Excellent
The main reason I showed up was the person I talked too , Abree de la Rosa , was perfect and easy talking too convinced me too show up and the person that dealt with me Bria smith in union city was amazing thank you too both of them
13 April 2024
My experience at drivetime was amazing
My experience at drivetime was amazing. Benzell was my sell advisor and he was very helpful. Thanks for everything.
12 April 2024
Unprompted review
Very easy to work with Georgia and…
Very easy to work with Georgia and Adrain was great to work with
4 April 2024
Unprompted review
I haven’t had this car a month and the…
I haven’t had this car a month and the check engine light done came on and the car cuts completely off and have to get a jump every other day!!!
26 February 2024
Unprompted review
Reply from DriveTime Car Sales - Union City
Thank you for leaving your review, Monique. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.
Great salesman and great service.
7 February 2024
Court
Court, was an amazing salesman! I would recommend him to anyone who is looking to buy a car, in the Union City area.
11 December 2023
Unprofessional terrible communication…
Unprofessional terrible communication one agent tells you one thing another says another makes you up there with no reason but it’s so “easy” tells you the wrong down payment just to get you up there.
8 December 2023
Unprompted review
Reply from DriveTime Car Sales - Union City
Thank you for providing us with your feedback regarding your experience with our Union City location. It's our goal to provide all our potential customers a personalized and comfortable experience. If at any time the service level or communication at DriveTime is not up to our standards, we would definitely like the opportunity to address this. If you have any additional questions, please DM us or contact our Customer Relations Department at (888) 290-0148 and an agent would be happy to assist.
Georgia never discussed or advised…
Georgia never discussed or advised payments were set up bi weekly, documents show payment of 302.71 and does not state biweekly
24 October 2023
Reply from DriveTime Car Sales - Union City
Thank you for the feedback Celia. We pride ourselves on maintaining transparency by using the Federal Truth in Lending Disclosure during the contracting process. Additionally, we offer a 5-day Vehicle Return Policy to every customer. If you have any additional questions about your account terms, please reach out to Bridgecrest Customer Service at (800) 967-8526.
Car Happy
Benzel and Court were very helpful. Overall great experience!
3 October 2023
Unprompted review
I am very grateful!
I wanted to write the best review on here. I came in today Court greeted me right away and helped me get exactly what I was looking for. I came in worried I would be turned away but I came in was out in no time with my new 2017 ford fushion low miles best deal for my situation. I want to specially thank Court for all the hospitality he sprayed the dirt off the car and freshened it for me. He remained very professional throughout whole process and kept me updated as well to let me know any updates or if he needed anything else from me. Thank you Court for the very smooth and fast one of my best experiences i ever had when shopping for a car I appreciate everything.
23 September 2023
Unprompted review
Drive Time Stuff Read My Mind
Everyone was great even the new guy. I’m not a writer I would and should write more but my salesperson really was listening and got me on his 1st try. I’m so happy
1 August 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.