Dollywears Reviews 

1,165
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 137 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the beautiful clothing designs and exceptionally high-quality materials that wash wonderfully and stay incredibly soft over time. Buyers also highlight the exceptionally fast delivery service and appreciate the helpful support team when quick sizing adjustments are needed. Some reviewers were not happy with occasional order delivery delays, missing packages, and instances of unresponsive customer support. A small group of people also mentioned receiving poor quality items, defective products, or unexpected unbreathable materials that felt cheap and uncomfortable. These customers expressed frustration over unresolved issues and stated they would hesitate to place future orders.

What people talk about most

Product

People report positive experiences with product, frequently praising the beautiful designs, lovely quality,... See more

Quality

Consumers find quality to be positive, frequently highlighting beautiful, well-made clothing, incredibly soft... See more

Order

Users describe ambiguous interactions with order, as many reviewers frequently praise fast delivery,... See more

Delivery service

Clients share satisfaction on delivery service, frequently highlighting that items are securely packaged and... See more

Customer service

Reviewers mention ambiguous feedback about customer service, as experiences vary significantly. While many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely LOVE Dolly Wears everything is always perfect! Pretty outfits for my little Princess and always new pretties to explore. Good rewards scheme for all orders which come in very useful for big... See more

Company replied

Rated 5 out of 5 stars

I absolutely love Dolly Wears but never realised they did school wear until I saw it advertised on Facebook. The little pinafore dresses are absolutely adorable! Even my husband said so 😆 and are... See more

Company replied

Rated 5 out of 5 stars

The most beautiful clothing i have bought for my daughter. Very reasonably priced and excellent quality. They wash perfectly. I have ordered a number of times and always been very happy with my order.... See more

Company replied

Rated 5 out of 5 stars

I've been buying from Dollywears for 4 years now. I wait for every new release day and usually order the day they release new stock. Only ever had 2 delay with an order and their customer service was... See more

Company replied


4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 37% of negative reviews

Typically replies within 1 week

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4.4

All reviews

(1,165)

146 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I’ve came to change my review… I did…

I’ve came to change my review… I did not realise these products were a small hand made business and every piece is one of a kind! My daughter wore the outfit we originally purchased that I wasn’t happy with and after doing my research I love how it was uniquely one of its own. We have had so many compliments! Very light weight and perfect for a full day at Disney

12 October 2026
Unprompted review
Rated 5 out of 5 stars

I love there pjs and dresses

I love there pjs and dresses. Had sok many for my daughter keep coming back! Fantastic quality. Only thing i wouldnt buy again is the sleepsuits as the preas studs between legs are weird dont follow like normal ones do and always pops open so i didnt buy again. Other than that love everything else!

11 October 2026
Unprompted review
Rated 3 out of 5 stars

I am very happy with the product i have…

I am very happy with the product i have received however i originally placed my order which included blankets and cycling shorts sets. About 4 days later my order was cancelled so i re ordered. Again around 4 days later the order was cancelled. I then re ordered the blankets only which were delivered. If there was a stock issue then fine but no reason was given and my whole order was cancelled plus the stock was still showing as available. Just think the process could be better

6 October 2026
Unprompted review
Rated 5 out of 5 stars

I can’t stop my self from buying for me…

I can’t stop my self from buying for me and my daughters we are all the time in matching pyjamas ❤️❤️❤️great quality and very comfortable

29 September 2026
Unprompted review
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Reply from Dollywears

Aww, we absolutely love this! 🥹💕 There’s nothing sweeter than matching pyjamas with your little ones! Thank you so much for your lovely words and for continuing to choose Dolly Wears. It means the world to us! ❤️xxx

Rated 5 out of 5 stars

Such beautiful quality blankets and pjs…

Such beautiful quality blankets and pjs my little girl loves a delivery from
Dolly wears xxx

6 August 2026
Unprompted review
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Reply from Dollywears

Aww, this is so lovely to read! 🥹💕 We love knowing your little girl gets excited for her Dolly Wears deliveries! Thank you so much for your continued support and kind words, it really does mean so much to us! ❤️xxx

Rated 5 out of 5 stars

Quick delivery

Quick delivery
Beautiful clothes.
100% recommend

5 October 2026
Unprompted review
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Reply from Dollywears

Thank you so much! 🥰 We’re so pleased you loved your pieces and they arrived with you nice and quickly. Your recommendation really means a lot to us — thank you for choosing Dolly Wears 💕

Rated 5 out of 5 stars

Lovely quality dress

Lovely quality dress, soft velvety material with floofy skirt, great Xmas dress or for an occasion . Got fit and length for
My granddaughter , bought 2-3 yrs and she is 25mths plenty room for growth till Xmas time . Great value.

6 October 2026
Unprompted review
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Reply from Dollywears

Aww thank you so much! 🥰 We’re so pleased the dress is perfect for your granddaughter and that she’s got a little room to grow into it before Christmas too! 🎄💕 We hope she feels extra special wearing her gorgeous dress over the festive season ❤️

Rated 5 out of 5 stars

Amazing quality

Amazing quality. I love this brand! Sizing is good but I always size up 1 size to be safe. Ive ordered many times and never had any issues with any products or deliveries

1 October 2026
Unprompted review
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Reply from Dollywears

Aww thank you so much! 🥰 It means so much to hear you’ve ordered from us many times and have always had a great experience. We love having customers come back to Dolly Wears time and time again! Thank you for your continued support and for such a lovely review ❤️

Rated 5 out of 5 stars

Beautiful items

Lovely items, all packaged beautifully and arrived on time.

1 October 2026
Unprompted review
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Reply from Dollywears

Thank you so much! 🥰 We’re so pleased you loved your items, and it’s lovely to hear they arrived beautifully packaged and right on time. We hope you enjoy every piece! 💕

Rated 5 out of 5 stars

Lovely items of clothing

Lovely items of clothing! Patterns are beautiful🥰

1 October 2026
Unprompted review
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Reply from Dollywears

Aww thank you so much! 🥰 We put so much love into choosing our prints and designs, so it’s always lovely to hear when you love them too! Thank you for supporting Dolly Wears 💕

Rated 5 out of 5 stars

Great company with the cutest clothes :)

Great company with the cutest clothes :)

3 October 2026
Unprompted review
Dollywears logo

Reply from Dollywears

Aww thank you so much! 🥰💕 We’re so happy you love our little pieces as much as we do! Such a lovely review to receive — thank you for supporting Dolly Wears ❤️

Rated 4 out of 5 stars

Lovely character designs which my…

Lovely character designs which my children love, and gorgeous soft materials.

3 October 2026
Unprompted review
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Reply from Dollywears

Aww thank you so much! 🥰 We’re so happy to hear your children love our character designs — they’re always such a favourite! 💕 And we’re so pleased you love how soft they are too. Thank you for choosing Dolly Wears ❤️

Rated 5 out of 5 stars

Beautiful designs and lovely quality

Beautiful designs and lovely quality! Priced well too! Will use again!

2 October 2026
Unprompted review
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Reply from Dollywears

Thank you so much! 🥰 We’re so happy you loved the designs and quality of your pieces, and that you found them great value too. We’d absolutely love to have you shop with us again! 💕

Rated 4 out of 5 stars

I always treat my girls with this brand…

I always treat my girls with this brand whenever we go away. Beautiful pjs and summer dresses to match. Always packaged well and sent quickly.

1 October 2026
Unprompted review
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Reply from Dollywears

Aww we absolutely love this! 🥹💕 It’s so lovely knowing Dolly Wears has become part of your holiday tradition for your girls! Matching PJs and summer dresses sound just perfect 🥰 Thank you so much for choosing us for those special trips and for continuing to come back to us ❤️

Rated 5 out of 5 stars

Delighted with my purchases

Delighted with my purchases, I have bought several items all have been excellent quality, packaged lovely and delivered quickly. Looking forward for more 😀

25 September 2026
Unprompted review
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Reply from Dollywears

Aww thank you so much! 🥰 It’s lovely to hear you’ve ordered several pieces from us and have been delighted with them all. We’re so pleased you’ve loved everything from the quality to the packaging and speedy delivery! We can’t wait to show you what’s coming next 👀💕

Rated 5 out of 5 stars

I am a returning customer

I am a returning customer. Just love dolly wears styles and value for money is excellent.

28 September 2026
Unprompted review
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Reply from Dollywears

Aww thank you so much! 🥰 It means so much to us when customers come back to shop with us again. We’re so happy you love our styles and feel they’re great value too! Thank you for continuing to support Dolly Wears ❤️

Rated 1 out of 5 stars

I was really looking forward to…

I was really looking forward to receiving my order, but when it arrived, the parcel was damaged and several items were consequently missing. They’ve refused to give me a refund so now I’m at a financial loss and without items I was hoping would be lovely birthday presents. I’ve tried to dispute it and politely ask for a refund, but it’s been declined

28 September 2026
Unprompted review
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Reply from Dollywears

We're really sorry to hear about your experience and completely understand how disappointing this must have been, especially as the items were intended as birthday presents.
We can confirm that we have received and responded to your emails regarding this matter. As explained in our previous correspondence, your order was placed through TikTok Shop, meaning TikTok was responsible for shipping your parcel, and unfortunately, the damage occurred during transit.
As TikTok handled the shipping and delivery of your order, any refund or dispute relating to items missing due to damage in transit must be raised directly through TikTok Shop, as they are responsible for investigating these claims. We're sorry this has affected your shopping experience with us and hope you understand that the shipping issue was outside of our control. 💗

Rated 5 out of 5 stars

Great as always

Great as always , great sales and products . Always arrive in a few days too.

27 September 2026
Unprompted review
Dollywears logo

Reply from Dollywears

Aww thank you so much! 🥰 We love seeing our customers come back to shop with us again and again. So glad you’ve managed to grab some bargains in our sales too! Thank you for continuing to choose Dolly Wears ❤️

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