I purchased some iGuzzini whisper table lights. They were purchased in Australia on the Friday and arrived from Italy on the following Tuesday. Not only was the service amazing and the best I’ve... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We would highly recommend DiffusioneLuce to deal with as a trusted and honest company. We purchased 2 Zefferano table lamps from them online but when they arrived to Australia one was faulty. I dealt... See more
Company replied
Perfect Transaction! We were nervous about ordering our Karman Filomena floor lamp from the US but Diffusione Luce answered all our questions and we got a great price on a lamp we love. The lamp nee... See more
Company replied
I've got to say that I loved checking the available items on the page, which made my choise quite difficult in the end, as I really couldn't make my mind. Have to admit that the help by Camilla has be... See more
Company replied
Company details
About Diffusione Luce
Written by the company
🇮🇹 Chi Siamo
Diffusione Luce è il punto di riferimento per l'illuminazione e arredamento di design Made in Italy da oltre 30 anni. Rivenditore autorizzato dei migliori brand come Artemide, Flos, Kartell, Louis Poulsen e molti altri.
Perché sceglierci:
- Prodotti 100% originali con garanzia ufficiale del produttore
- Consulenza professionale gratuita con il nostro ufficio di progettazione
- Showroom fisici per vedere e toccare i prodotti dal vivo
- Magazzino di 5000mq - migliaia di articoli in pronta consegna
- Spedizioni rapide in 24-48 ore in Italia e nel mondo
- Resi gratuiti entro 30 giorni - soddisfatti o rimborsati
La tua soddisfazione è la nostra priorità. Affidati all'esperienza italiana.
🇬🇧 About Us
Diffusione Luce has been the trusted partner for Italian design lighting and furniture for over 30 years. Authorized dealer of the finest brands including Artemide, Flos, Kartell, Louis Poulsen and many more.
Why choose us:
- 100% authentic products with official manufacturer warranty
- Free professional consultation with our design team
- Physical showrooms to see and experience products firsthand
- 5000sqm warehouse - thousands of items ready for immediate delivery
- Fast shipping within 24-48 hours to Italy and worldwide
- Free returns within 30 days - satisfaction guaranteed
Your satisfaction is our priority. Trust Italian expertise.
| VISIT SHOP |
| CONTACT US |
🇮🇹 Contattaci / 🇬🇧 Contact Us
Written by the company
- Siamo qui per aiutarti / We're here to help
- Il nostro team è a tua disposizione per rispondere a ogni domanda o esigenza. Ti garantiamo una risposta rapida e professionale. La tua soddisfazione è la nostra priorità. / Our team is available to answer any question or need. We guarantee a quick and professional response. Your satisfaction is our priority.
🇮🇹 Garanzie sugli acquisti / 🇬🇧 Guarantees & Services
Spedizioni rapide • Resi gratuiti • Assistenza dedicata / Fast shipping • Free returns • Dedicated support
Articoli in pronta consegna in 24-48 ore in Italia e nel mondo con corriere espresso UPS. Reso gratuito entro 30 giorni. Soddisfatti o rimborsati. Assistenza telefonica dedicata per ogni esigenza. /
Items ready for delivery within 24-48 hours to Italy and worldwide via UPS express courier. Free returns within 30 days. Satisfaction guaranteed or money back. Dedicated phone support for all your needs.
Contact info
Via Raibano 39, 47853, Coriano, Italy
- 0541657672
- ticket@diffusioneshop.com
- www.diffusioneshop.com
Diffusioneshop illuminazione
4.8
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Diffusione Luce
Dear Nast
Thank you for your review, we are happy with your satisfaction.
Ordered on Sunday in Italy
Ordered on Sunday in Italy. Received 2 days later in the US! Amazing
22 April 2024
Reply from Diffusione Luce
Dear Fransioli
Thank you for your review, we are happy with your satisfaction.
Great buying experience
I was fully updated about the order progress. The goods was delivered quickly and very well packaged. The service was excellent.
Fully recommended seller
10 April 2024
Reply from Diffusione Luce
Dear Michalis
Thank you for your review, we are happy with your satisfaction.
Amazing communication and customer…
Amazing communication and customer service. I was notified of every snag and delay from the manufacturers and trusted the shop’s team was doing everything they could to get my item to me. Will definitely order again!
16 April 2024
Reply from Diffusione Luce
Dear Kira,
Thank you for your review , we are happy with your satisfaction.
Love my new lamps…ordering was easy and…
Love my new lamps…ordering was easy and the communication on delivery was excellent. I will buy from this site again!
16 April 2024
Reply from Diffusione Luce
Dear Customer,
Thank you for your review , we are happy with your satisfaction.
Reply from Diffusione Luce
Dear Ferrara,
Thank you for your review , we are happy with your satisfaction.
Great customer service
Great customer service. I had a few questions before and after the purchase and my questions have been answered super promptly. Highly recommended.
15 April 2024
Reply from Diffusione Luce
Dear Marco,
Thank you for your review, we are happy with your satisfaction.
Reply from Diffusione Luce
Hi Gianmaria,
thanks for your review
Good price and good status information…
Good price and good status information of delivery
8 April 2024
Reply from Diffusione Luce
Hi Marleen,
thanks for your review
Diffusion Luce was able to find the…
Diffusion Luce was able to find the desk lamp no one in the United States could supply and followed thru after pre payment made in full.
4 April 2024
Reply from Diffusione Luce
Dear Roger,
Thank you for your review, we are happy with your satisfaction.
top drawer service and great value
Extremely well organized website, search took me right where I needed to go, it was easy to order, and the items came relatively quickly despite having been backordered. Top drawer service and great value as well.
3 April 2024
Reply from Diffusione Luce
Hi david ,
thanks for your review
Beautiful lights and efficient service…
Beautiful lights and efficient service . Highly recommend
26 March 2024
Reply from Diffusione Luce
Hi ,
thanks for your review
Very fast response and well stocked
Very fast response and well stocked. It is a supplier that I can depend on. They are critical in keeping my business running smoothly.
29 March 2024
Reply from Diffusione Luce
Thanks for your feedback !
Reply from Diffusione Luce
Thanks for your feedback !
component expensive but works
Our component was expensive and it took a long time to come - but it works and we are grateful that we can now use our lamp again
26 March 2024
Reply from Diffusione Luce
Hi ,
we are sorry that you are not fully satisfied, if you need support please contact us.
Clear and prompt communication about…
Clear and prompt communication about the status of my order.
26 March 2024
Reply from Diffusione Luce
Dear Freddy
Thank you for your review, we are happy with your satisfaction.
Lovely items, nice shop and follow up.
All went very well from the order to the receiving of it. The items are really nice, well and safely packed. Nice follow up of the order and communication from the shop. Thank you
26 March 2024
Reply from Diffusione Luce
Dear Catherine
Thank you for your review, we are happy with your satisfaction.
Reply from Diffusione Luce
Dear Anthonios
Thank you for your review, we are happy with your satisfaction.
Easy transaction
Easy transaction, fast international delivery and good lamp at a great price. Thanks you!
21 March 2024
Reply from Diffusione Luce
Dear Mr chris
Thank you for your review, we are happy with your satisfaction.
efficient updates by email during the…
efficient updates by email during the process from order to delivery .
12 March 2024
Reply from Diffusione Luce
Dear Andreas
Thank you for your review, we are happy with your satisfaction.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.