DID Electrical - Swords Reviews 1,555

TrustScore 5 out of 5

4.9

Airside Retail Park Swords Dublin Republic of Ireland, K67 A254 Swords, IE


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See what reviewers are saying

Rated 5 out of 5 stars

Was buying a dishwasher and Denil was very helpful. He gave me a price match as I found this product cheaper somewhere else. He also collected another electrical appliance. Highly recommend DID. So ea... See more

Company replied

Rated 5 out of 5 stars

Fantastic service in DID Swords. Salesman Sean is very knowledgeable knowing everything about his products and he guided us through every step to make the right choice. At the end we got a lovely Sams... See more

Company replied

Rated 5 out of 5 stars

I had a fantastic 5-star experience at DID Electrical in Swords! I went in to purchase an 85-inch TV, and the service was top-notch from start to finish.A special shoutout to Reinard, who was incredib... See more

Company replied

Rated 5 out of 5 stars

I was greeted by Paul when I arrived in swords DID. I went to look at washing machines, Paul came over and spent a good 15mins explaining the pros and cons of the various models. Very happy with the a... See more

Company replied


Company details

  1. Appliance Store
  2. Computer and Accessories Store
  3. Electronics Store
  4. TV store
  5. Vacuum Cleaner Store
  6. Washer and Dryer Store

Written by the company

At DID Electrical we are proud of our reputation for providing superior customer service and guaranteed lowest prices. Our 24 stores located nationwide are 100% Irish-owned and we have been meeting the needs of our customers now for over 55 years. Things have changed a lot since we opened the doors of our first store back in 1968 in Dublin and ever since, we have continued to understand the needs of each and every one of our customers who have walked through our doors. We have gone from strength to strength, while always keeping our core values of exceptional customer service at the lowest prices at the forefront of our business. Our staff consistently go the extra mile to ensure our customers leave our stores with products that are best suited to their needs while striving to deliver the best in customer service, after-sales advice, help and support when needed.

DID Electrical

Written by the company

Free Click & Collect
Order online and pick up your items in your local DID Electrical store at a time that suits you.
Customer Support 01-6250250
We have a dedicated local customer support team based in Dublin standing by to take your call and help with your inquiries.
Nationwide delivery service
We offer a fast and flexible delivery service to our customers. Simply choose your delivery date when you are checking out and we will text you with a time slot for your delivery.
Free recycling
We're happy to recycle your old appliances for FREE, no purchase necessary. Simply, return any of your old appliances to your local DID store and we'll be delighted to take it off your hands.

We will not be beaten on price

Our price promise

At DID Electrical we are 100% committed to never being beaten on price. Which is why we monitor all our prices in our stores and online every day.

Contact info

  • Airside Retail Park Swords Dublin Republic of Ireland, K67 A254, Swords, Ireland

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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Rated 5 out of 5 stars

Bought a Garmin watch and collected it…

Bought a Garmin watch and collected it today. Service was excellent. Gareth helped us with all the questions I had and even came running out to me when I forgot to pick up my receipt. An absolute gent. Thank you

21 May 2026
Unprompted review
Rated 5 out of 5 stars

Great work Sean!

Great work Sean. Super service 👌

20 May 2026
Unprompted review
DID Electrical - Swords logo

Reply from DID Electrical - Swords

Hi John,

We are so glad you enjoyed our service! Thank you for your kind words.

Thanks
DID Electrical

Rated 5 out of 5 stars

Paul was extremely helpful

Paul was extremely helpful. He was h friendly and listened to what we had to say. Look up to see if you had what we wanted rather than push something else onto us. We were very happy with with the service

19 May 2026
Unprompted review
DID Electrical - Swords logo

Reply from DID Electrical - Swords

Hi Margaret,

We're so happy to hear you had such a positive experience. We truly appreciate your kind words and are glad we could assist you.

Thanks
DID Electrical

Rated 5 out of 5 stars

Great staff great service

I was greeted by Paul when I arrived in swords DID. I went to look at washing machines, Paul came over and spent a good 15mins explaining the pros and cons of the various models. Very happy with the advise I bought my washing machine that day. The staff were great helping me to load my car, and then unload my car with my older machine. Very helpful staff, very happy with the service.

16 May 2026
Unprompted review
DID Electrical - Swords logo

Reply from DID Electrical - Swords

Hi Paul,

We're delighted to hear you had such a positive experience with our team. We appreciate you sharing your feedback about the helpful advice and assistance you received. Thank you for your kind words.

Thanks
DID Electrical

Rated 5 out of 5 stars

Top notch service

Fast, excellent service, gentleman on the phone and Shane in your Swords store were a dream to deal with

16 May 2026
Unprompted review
DID Electrical - Swords logo

Reply from DID Electrical - Swords

Hi there

We're so glad you had such a positive experience with our team. We appreciate your kind words!

Thanks
DID Electrical

Rated 5 out of 5 stars

Was buying a dishwasher and Denil was…

Was buying a dishwasher and Denil was very helpful. He gave me a price match as I found this product cheaper somewhere else. He also collected another electrical appliance. Highly recommend DID. So easy and friendly to deal with.

18 May 2026
Unprompted review
DID Electrical - Swords logo

Reply from DID Electrical - Swords

Hi Adrienne

We're so glad to hear you had such a positive experience with us! Thank you for sharing your kind words and recommendation.

Thanks
DID Electrical

Rated 5 out of 5 stars

Appliance guidance

As usual a hastlefree purchase at DID Airside
Denilhelped me choose my new integrated Dishwasher.
Thanks Guys

18 May 2026
Unprompted review
DID Electrical - Swords logo

Reply from DID Electrical - Swords

Hi terry,

We're happy to hear you had a hassle-free purchase. We appreciate your feedback and are grateful for your time.

Thanks
DID Electrical

Rated 5 out of 5 stars

Thanks to Denil and Paul with their…

Thanks to Denil and Paul with their service annd assistance in store on 8 and 10 May in DID Airside, Swords. Professional and informative and provided good advice with the item I was buying.

10 May 2026
Unprompted review
DID Electrical - Swords logo

Reply from DID Electrical - Swords

Hi Eric

We're happy to hear you had such a positive experience. We appreciate your feedback and are grateful for your time.

Thanks
DID Electrical

Rated 5 out of 5 stars

Excellent service

Excellent service, staff very knowledgeable and provided good advice on appliances. Delivery and installation was seamless and professional with Concy

15 May 2026
Unprompted review
DID Electrical - Swords logo

Reply from DID Electrical - Swords

Hi Stephen

We're delighted to hear our team provided excellent service and knowledgeable advice. We appreciate your kind words about the seamless delivery and installation.

Thanks
DID Electrical

Rated 5 out of 5 stars

DID in Swords is great

DID in Swords is great. One of staff , Danil was very helpful and professional! Can't wait my new dishwasher.

16 May 2026
Unprompted review
DID Electrical - Swords logo

Reply from DID Electrical - Swords

Hi SU,

We're happy to hear you had a positive experience with our staff. We appreciate your feedback and are grateful for your time.

Thanks
DID Electrical

Rated 1 out of 5 stars

I've been waiting for the product for a…

I've been waiting for the product for a week, I have to ask for my money back and change the store.

9 May 2026
Unprompted review
DID Electrical - Swords logo

Reply from DID Electrical - Swords

Hi Andrei

We appreciate your feedback. We are sorry for the delay you experienced. We are reviewing our shipping process.

Thanks
DID Electrical

Rated 5 out of 5 stars

Fantastic service in DID Swords

Fantastic service in DID Swords. Salesman Sean is very knowledgeable knowing everything about his products and he guided us through every step to make the right choice. At the end we got a lovely Samsung 65” OLED S90 TV. After much research to find the best price we returned to Sean and were very pleased with all the service we received from Sean.

13 May 2026
Unprompted review
DID Electrical - Swords logo

Reply from DID Electrical - Swords

Hi Emile

We're happy to hear you had such a positive experience in our Swords store. We appreciate your feedback and are grateful for your time in sharing your experience with us.

Thanks
DID Electrical

Rated 5 out of 5 stars

Helpful

Helpful, knowledgeable and friendly

15 May 2026
Unprompted review
DID Electrical - Swords logo

Reply from DID Electrical - Swords

Hi Eugene

We appreciate your kind words. Thank you for your feedback.

Thanks
DID Electrical

Rated 5 out of 5 stars

Fantastic

Fantastic, in and out in 5min purchasing Washing machine 👏
Very helpful

15 May 2026
Unprompted review
DID Electrical - Swords logo

Reply from DID Electrical - Swords

Hi Sam

We're so glad you had such a quick and helpful experience with us! We appreciate your kind words.

Thanks
DID Electrical

Rated 5 out of 5 stars

Excellent Service

We buy all our electrical goods from DID as it has never failed in service or product. Our most recent purchase was a TV for our new media wall. Deva was our assistant and he was very helpful and knowledgeable about the TV. We will be back again :)

10 May 2026
Unprompted review
DID Electrical - Swords logo

Reply from DID Electrical - Swords

Hi EILEEN

We're delighted to hear about your positive experience with us and our team. We appreciate your continued loyalty and kind words.

Thanks
DID Electrical

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