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Design911 Reviews 20,020

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 2,259 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient and professional service, highlighting the quick processing of orders and fast delivery. Many people appreciate the quality of the products, often describing them as genuine and top-notch, and note that items are well-packaged. The ordering process is frequently mentioned as straightforward, with helpful staff available to assist when needed. However, some customers also noted issues with delivery times, experiencing delays or receiving incorrect parts. A few other people felt that the quality of certain parts was poor, or that the return process was inconvenient and costly. There were also occasional mentions of unexpected additional charges upon delivery.

What people talk about most

Delivery service

Consumers generally express satisfaction with the delivery service. Many reviewers highlight the speed of... See more

Product

Reviewers mention positive feedback about product. Many customers are satisfied with the quality of the... See more

Service

Customers consistently report positive experiences with the service. Many reviewers highlight the fast and... See more

Order

Customers consistently note positive experiences with order. Many reviewers praise the ease of online... See more

Quality

Users describe positive interactions with quality. Many customers are satisfied with the high quality of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been a customer for over 20 years when I visited their warehouse on a trip from Ireland.They run a truly wonderful and efficient business.I had next day delivery from Netherlands and you can't... See more

Company replied

Rated 5 out of 5 stars

I had a great experience with Design911.com. I recently purchased tires from them, and the whole process was smooth from start to finish. Their responses to my emails were fast, clear, and helpful,... See more

Company replied

Rated 5 out of 5 stars

I called to speak to someone to check stock before I placed order. The guy was very helpful and also assisting with future orders when i'm ready. Then placed order and arrived DHL Next Day, that's s... See more

Company replied

Rated 5 out of 5 stars

More for Information.. ordered some oil for a trip to Scotland Tom said delivery is fast track or what ever they call it, would be with me next day in time for trip. Received message from DHL that del... See more

Company replied


Company details

  1. Auto Parts Store
  2. Auto Body Parts Supplier
  3. Auto Machine Shop
  4. Car Accessories Store
  5. Car Equipment Accessories Store

Written by the company

Design911 is renowned as a leading supplier of dedicated parts for Porsche enthusiasts, catering to a wide range of Porsche models. From the classic 356, 912, and iconic 911s to the cutting-edge Macan, Panamera, and the electric marvel, the Taycan, we've got you covered. Operating from strategically located distribution centers in both the United Kingdom and the Netherlands, we are well-equipped to meet your Porsche parts needs. We proudly hold the distinction of being the largest Porsche parts specialist serving garages, workshops, and body shops across the industry.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

20K reviews

5-star
4-star
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1-star

Asks customers to review

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Rated 5 out of 5 stars

I have been a customer for over 20…

I have been a customer for over 20 years when I visited their warehouse on a trip from Ireland.They run a truly wonderful and efficient business.I had next day delivery from Netherlands and you can't beat that. Brilliant

7 May 2026
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Reply from Design911

Hi Denis,

Thank you for your wonderful feedback and for your continued support over the past 20 years. We’re delighted to hear you continue to enjoy the service and efficiency we aim to provide, and that your delivery arrived so quickly.

- the Design911 team!

Rated 5 out of 5 stars

I called to speak to someone to check…

I called to speak to someone to check stock before I placed order. The guy was very helpful and also assisting with future orders when i'm ready.
Then placed order and arrived DHL Next Day, that's so satisfying ,,,, thanks,,,, my next order will be in soon.

30 April 2026
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Reply from Design911

Hi Apu,

Thank you for your fantastic review. We’re pleased our team could assist you before placing your order and help with future requirements too. It’s great to hear your DHL next day delivery arrived quickly, and we look forward to helping you again soon.

- the Design911 team!

Rated 5 out of 5 stars

Excellent order processing

A minor issue was resolved immediately and positively by customer service. I am very satisfied with all the information provided regarding order processing and the quality of the delivered products.

11 May 2026
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Reply from Design911

Thank you for your kind feedback.

We’re delighted our customer service team could resolve the issue quickly and keep you informed throughout the order process. We’re also pleased you were happy with the quality of the products received.

- the Design911 team!

Rated 5 out of 5 stars

Exactly as ordered and prompt delivery

Exactly as ordered and prompt delivery

7 May 2026
Design911 logo

Reply from Design911

Thank you for your review.

We’re pleased to hear your order arrived promptly and exactly as expected. We truly appreciate your support.

- the Design911 team!

Rated 5 out of 5 stars
Design911 logo

Reply from Design911

Hi Gorazd,

Thank you for your feedback. We’re delighted to hear you were happy with the quality of the parts supplied.

- the Design911 team!

Rated 5 out of 5 stars

Everything arrived very quickly

Everything arrived very quickly. Everything arrived as ordered. I recommend.

7 May 2026
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Reply from Design911

Thank you for your recommendation.

We’re pleased to hear everything arrived quickly and exactly as ordered. We truly appreciate your support.

- the Design911 team!

Rated 4 out of 5 stars

Good service and high quality product…

Good service and high quality product but I felt that Design 911 could have been a little more helpful on a fitment issue.

29 April 2026
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Reply from Design911

Hi Russell,

Thank you for your honest feedback. We’re pleased to hear you were happy with the service and product quality, though we’re sorry to hear we could have been more helpful regarding the fitment issue. Your comments are appreciated and will help us improve the support we provide going forward.

- the Design911 team!

Rated 5 out of 5 stars

All good

All good. Thanks

29 April 2026
Design911 logo

Reply from Design911

Thank you for your feedback.

We’re pleased to hear everything went well and truly appreciate your support.

- the Design911 team!

Rated 5 out of 5 stars

Great communication

Great communication, very helpful. Fast delivery of a great product thank you

6 May 2026
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Reply from Design911

Hi Jim,

Thank you for your kind review. We’re delighted to hear you were happy with the communication, helpful service, fast delivery, and the product itself. We truly appreciate your support.

- the Design911 team!

Rated 5 out of 5 stars

Excellent service and very fast…

Excellent service and very fast delivery - I telephoned with a query before ordering on line and the staff member I dealt with was extremely friendly and helpful.
Certainly 5 stars from me!

6 May 2026
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Reply from Design911

Hi Geoff,

Thank you for your fantastic feedback. We’re really pleased to hear our team was able to help with your query before ordering and that you received friendly service and fast delivery. Your 5-star recommendation means a great deal to us.

- the Design911 team!

Rated 5 out of 5 stars

Good service

Rear engine cover gas ram. Easy to find, decent price, arrived quickly

6 May 2026
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Reply from Design911

Hi Paul,

Thank you for your review. We’re pleased to hear you found the rear engine cover gas ram easily, at a good price, and that it arrived quickly.

- the Design911 team!

Rated 5 out of 5 stars

To every question I asked

To every question I asked, I always received a kind and accurate response from very professional sales staff. The parts are always of high quality and delivered very quickly.

6 May 2026
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Reply from Design911

Hi Boris,

Thank you for your wonderful feedback. We’re delighted to hear our sales team provided professional and helpful support, and that you were happy with the quality of the parts and fast delivery.

- the Design911 team!

Rated 5 out of 5 stars

GOOD SERVICE

29 April 2026
Design911 logo

Reply from Design911

Hi James,

Thank you for your feedback. We’re pleased to hear you were happy with the service provided.

- the Design911 team!

Rated 5 out of 5 stars
Design911 logo

Reply from Design911

Thank you for your review.

We’re delighted to hear you were happy with the fast delivery and wide range of parts available.

- the Design911 team!

Rated 5 out of 5 stars

Very good customer service, with quick delivery.

Very good customer service, they refunded my order, although I changed the order over the phone, hassle free, next day delivery is a plus.

29 April 2026
Design911 logo

Reply from Design911

Hi Victoria,

Thank you for your kind feedback. We’re pleased our team could help adjust and refund your order hassle free, and that your delivery arrived quickly. We truly appreciate your support.

- the Design911 team!

Rated 5 out of 5 stars

REPLAH

Very pleased with my purchase. All very easy & straightforward.

5 May 2026
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Reply from Design911

Hi Russell,

Thank you for your feedback. We’re pleased to hear your purchase process was easy and straightforward, and that you were happy with your order.

- the Design911 team!

Rated 5 out of 5 stars

Great buying experience

Great buying experience, helpful and knowledgeable guys on the phone. Easy to return incorrect items.

5 May 2026
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Reply from Design911

Hi Rich,

Thank you for your fantastic review. We’re delighted to hear you had a great buying experience and found our team helpful and knowledgeable. We’re also pleased the returns process was straightforward for you.

- the Design911 team!

Rated 5 out of 5 stars

Great items

Great items, thanks

5 May 2026
Design911 logo

Reply from Design911

Hi Peter,

Thank you for your review. We’re delighted to hear you were happy with the items received and truly appreciate your support.

- the Design911 team!

Rated 5 out of 5 stars

Classic Porsche fuel additive

Very impressed with prompt delivery service. Competitive pricing and packaging

5 May 2026
Design911 logo

Reply from Design911

Hi Colin,

Thank you for your kind feedback. We’re pleased to hear you were impressed with the prompt delivery, competitive pricing, and packaging. We appreciate your support.

- the Design911 team!

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