Conrad Elektronik Danmark Reviews 

14,888
•
TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

What made me like conrad is because of thw ability to give good product my electric machine still work and it noiseless. Keep it up

Company replied

Rated 1 out of 5 stars

We just received this Gloria 5 kg CO2 fire extinguisher from Conrad Electronic. The head/valve of the fire extinguisher was unprotected in its package, and the package had been improperly marked. I... See more

Rated 3 out of 5 stars

Not possible to specify a package-shop as ship-to address. I knew I was not able to be home at the time of delivery, but had not other options than specifying my home-address. Package was... See more

Company replied

Company details

  1. Electronics Store

About Conrad Elektronik Danmark

Written by the company

Conrad - fyldt med ideér!

Biltilbehør - Underholdning og faciliteter både inden for og uden for bilen eller deres køretøj. Bil DVD-afspillere, medieafspillere, højttalere og forstærkere. GPS NAV og alle andre former for tilbehør og værktøj.

Komponenter - Kernen i vores produktkategorier med mere end 46 000 forskellige poster. Aktive og passive komponenter, herunder elektro-mekaniske og opto-elektroniske enheder, pneumatiske og hydrauliske ventiler, rør, dele og touch-sensorer, kontakter, ledninger, stik og kabler.

Computer & Kontor - Alt du har brug for din arbejdsplads, dit kontor eller virksomhed. Mere end 35 000 produkter fra computere, IT, printere og kontorartikler til møbler, klassifikation, USB-enheder og adaptere.

Energiforsyning - Et stort udvalg af batterier, strømforsyninger, genopladelige NiCD NiHM NiZn & Lead, generatorer og alternative energi enheder. Udstyr til elnettet test, brugsovervågning og generelle diagnostik, herunder vores særlige brand VOLTCRAFT ™ og Conrad Energy ™.

Hobby & Musik - Beregnet til studerende med særlig interesse i enhver form, herunder model kits, musik og videnskabelig uddannelse og udendørs og fritid udstyr.

Hus & Have - Produkter, der er nødvendige for enhver form for "gør det selv" arbejde omkring huset, herunder en bred vifte af husholdningsapparater, klima og vand-flow kontrol system og det nyeste inden for home automation og sikkerhed i hjemmet.

Multimedie & HiFi - Den nyeste teknologi og underholdning, herunder alle førende mærker. Digitale kameraer, lydudstyr, multimedie-afspillere, satellit-tv, spil, MP3, DVD og musik. Og mere.

Værktøj - Mere end 11 000 produkter til professionelle og gør-det-selv entusiaster. Alt, hvad der er nødvendig for at etablere et professionelt eller hobby butik.


Vores brede og omfattende sortiment indeholder mere end 750 000 produkter!

Written by the company


Contact info

3.7

Average

TrustScore 3.5 out of 5

15K reviews

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3.7

All reviews

(14,888)

166 reviews in the last 12 months

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Rated 5 out of 5 stars
Conrad Elektronik Danmark logo

Reply from Conrad Elektronik Danmark

Hej!

Tak for din positive feedback samt din anmeldelse på Trustpilot.

Vi sætter stor pris på dine synspunkter og glæder os til at se dig igen på Conradelektronik.dk.

Hvis du har spørgsmål er du altid velkommen til at kontakte kundeservice på contact@conradelektronik.dk (mailto:contact@conradelektronik.dk) 
Vi ønsker dig en god dag.

Med venlig hilsen
Conrad Elektronik

Rated 1 out of 5 stars

Claimed that my package had been…

Claimed that my package had been delivered when nothing had been. Complete scam

6 February 2026
Unprompted review
Conrad Elektronik Danmark logo

Reply from Conrad Elektronik Danmark

Hej!

Tak for din anmeldelse på Trustpilot.

Vi beklager den oplevelse du har haft med Conradelektronik.dk. 

Vi arbejder på at du som kunde skal få den bedste service i forhold til de spørgsmål du har og vi gør alt hvad vi kan for at finde den bedste løsning på dine spørgsmål.

Som vi har informeret dig om er vi igang med at undersøge din henvendelse og arbejder på at finde ud af hvad der er gået galt i din levering. Desværre har vi ikke alle svar med det samme, da det er vores fragtfirma som har alle detaljer og info om din levering. Vi vender tilbage til dig, så snart vi ved mere.

Rated 5 out of 5 stars

What made me like conrad is because of…

What made me like conrad is because of thw ability to give good product my electric machine still work and it noiseless.

Keep it up

1 January 2026
Unprompted review
Conrad Elektronik Danmark logo

Reply from Conrad Elektronik Danmark

Hi Curt,

Thank you so much for taking the time to share your experience! We are thrilled to hear that your electric machine is still going strong and—most importantly—keeping things nice and quiet. 

Our goal is always to provide products that stand the test of time, so hearing that you are happy with the quality really makes our day. We’ll certainly take your "Keep it up" to heart and continue working hard to bring you the best tech and tools.

We look forward to serving you again soon!

Best regards,
Conrad Elektronik

Rated 5 out of 5 stars

Great products that are so Hard to find…

Great products that are so Hard to find anywhere else at great prices. Thanks

30 December 2025
Unprompted review
Conrad Elektronik Danmark logo

Reply from Conrad Elektronik Danmark

Hi!

Thank you for your positive feedback and your review on Trustpilot.

We greatly appreciate your views and look forward to seeing you again at Conradelektronik.dk.

If you have any questions, you are always welcome to contact customer service at contact@conradelektronik.dk

We wish you a good day.

Best regards

Conrad Elektronik

Rated 1 out of 5 stars

Dangerous and illegal shipment of fire extinguisher

We just received this Gloria 5 kg CO2 fire extinguisher from Conrad Electronic. The head/valve of the fire extinguisher was unprotected in its package, and the package had been improperly marked. In Europe pressurized gas must be “LQ” marked (LIMITED QUANTITY of dangerous goods).

Due to the unprotected valve, the security pin was bent and ripped off, the valve handle was also bent and had been depressed (see photos). All the CO2 had been emptied out. This is dangerous and can cause suffocation of personnel in confirmed spaces such as a small transportation vehicle.

23 May 2025
Unprompted review
Rated 5 out of 5 stars

Very good products and customer service

Very good products and quick delivery. Customer service also very good.

7 March 2025
Unprompted review
Conrad Elektronik Danmark logo

Reply from Conrad Elektronik Danmark

Hi!

Thank you for your positive review on Trustpilot.
We are glad that you had a good experience with us, and look forward to seeing you again at Conradelektronik.dk

We wish you a good day.

Best regards
Conrad Elektronik

Rated 1 out of 5 stars

I order from this scamming website…

I order from this scamming website before two months and still my order not coming.
When i try to contact customer services (7times for 3 weeks), nobody answering me or contacting me.
I want to cancelled the order and get money back, but impossible.
Warning!!!! Don't order nothing from this website -SCAM

5 November 2024
Unprompted review
Conrad Elektronik Danmark logo

Reply from Conrad Elektronik Danmark

Hi,

Thank you for your review.

I'm sorry there has been an issue with your order. Please try and contact us again here https://help.conradelektronik.dk/hc/da/requests/new

Remember to include either your order number or invoice number.

We guarantee a response within 72 hours, but it very rare, that we do not respond within 24 hours.

Rated 5 out of 5 stars

God service

6 June 2024
Unprompted review
Conrad Elektronik Danmark logo

Reply from Conrad Elektronik Danmark

Hej 

Tak for din positive feedback samt din anmeldelse på Trustpilot.

Vi sætter stor pris på dine synspunkter og glæder os til at se dig igen på Conradelektronik.dk.
Hvis du har spørgsmål er du altid velkommen til at kontakte kundeservice på contact@conradelektronik.dk (mailto:contact@conradelektronik.dk) 

Vi ønsker dig en god dag.

Rated 3 out of 5 stars

Not possible to specify a package-shop…

Not possible to specify a package-shop as ship-to address.
I knew I was not able to be home at the time of delivery, but had not other options than specifying my home-address. Package was sent with GLS and they very well support and have package-shops all over the country.

Update:
I now got the package and the ordered gas-burner seems to have been used. What about the expensive gas-container, has that also been used and now has less content? It's bad I cannot trust this!
And everything was flying around in the cardboard box, too little shipment-filling in the box!
And last I cannot renew my password on my account...the mail is newer sent (not in spamfolder).
Two stars it is.

UPDATE2:
Decided to return. The return process is very smooth and they even give you a return-label right away for download. I increase my review with a star.

11 April 2024
Unprompted review
Conrad Elektronik Danmark logo

Reply from Conrad Elektronik Danmark

Hi,

Thank you for your review and feedback on Trustpilot.

We are constantly working to improve the packaging of the shipments and regret that you have not experienced that your order was packed optimally.

We will look at the goods you have ordered and make sure that they are not registered with too large a volume, since you have received the delivery in such a large box as you describe, which should not be necessary.

You are always welcome to contact customer service at contact@conradelektronik.dk if you have suggestions for improvements.

Regarding your issues with your password, please contact us at contact@conradelektronik.dk and we'll sort out the issue asap.

We wish you a good day.

With best regards

Conrad Electronics

Rated 1 out of 5 stars

The customer service is non existant.

The customer service is non existant.
I bougt a renkforce internet radio which took a very long time to arrive and it does not work. I sent an email asking for a return ticket and a refund but no reply. DISGUSTING SERVICE.

16 November 2023
Unprompted review
Conrad Elektronik Danmark logo

Reply from Conrad Elektronik Danmark

Hi Reinhardt,

Thanks for your review.

The customer service definitely exists, and if you received a faulty product, you are eligible for a refund or a replacement. 

Please try e-mailing us again at contact@conradelektronik.dk, and we will get back to you within 24 hours.

Have a nice day.

Rated 4 out of 5 stars

Fast and reasonably priced

Conrad Elektronik delivered the ordered item fairly fast. The item did have a small fault in one part, but this was not a problem for our application.

1 November 2023
Unprompted review
Conrad Elektronik Danmark logo

Reply from Conrad Elektronik Danmark

Hi Mr. Sørensen,

Thanks for your review.

We're happy to hear that you're pleased with the item and the delivery, but we're sorry about the faulty part. Please don't hesitate to contact us if you want the item replaced.

I wish you a pleasant day.

Rated 5 out of 5 stars

Great service good qualety items fast…

Great service good qualety items fast dilivery All round happy Witherspoon conrad

19 February 2023
Unprompted review
Conrad Elektronik Danmark logo

Reply from Conrad Elektronik Danmark

Hello Derek,

Thank you for your kind review on Trustpilot!

We hope that you are enjoying your product, and hope to see you again soon!

We wish you a pleasant day.
Conrad elektronik

Rated 5 out of 5 stars

Conrad Electronics both from Denmark and Netherlands are wonderful

Conrad Electronics both from Denmark and Netherlands are wonderful and very kind and a lot of experience and Tradition with Us Professionals. Very easy, fast secure, kindly, the Conrad Teams are exceptionals for everybody who search continuously the best quality, accurate and easy way for professionals and not so. They are from all sites around the Globe the most trusted Company and very careful when we try to find Impossible but when come from Conrad Teams Netherlands and Denmark then, we are relas

19 January 2023
Unprompted review
Conrad Elektronik Danmark logo

Reply from Conrad Elektronik Danmark

Hej,

Mange tak for din anmeldelse.

Vi ønsker dig en god dag og på gensyn.

Rated 1 out of 5 stars

The quality of delivery service

The quality of delivery services is nowhere below.

22 December 2022
Unprompted review
Conrad Elektronik Danmark logo

Reply from Conrad Elektronik Danmark

Hi Ruslan,

Thank you for your review on Trustpilot. We apologize for the experience you have had with Conradelektronik.dk

If you have suggestions for improvements, you are always welcome to contact customer service at contact@conradelektronik.dk

We wish you a good day.

Yours sincerely

Conrad Electronics

Rated 1 out of 5 stars

Delivered bad quality product

24 November 2022
Unprompted review
Conrad Elektronik Danmark logo

Reply from Conrad Elektronik Danmark

Hi Zaharov,

Thank you for your review on Trustpilot. We apologize for the experience you have had with Conradelektronik.dk

If you have suggestions for improvements, you are always welcome to contact customer service at contact@conradelektronik.dk

We wish you a pleasant weekend.

Yours sincerely

Conrad Electronics

Rated 5 out of 5 stars

everything was ok delivery price…

everything was ok delivery price products thank you conrad elektronik

23 August 2022
Unprompted review
Conrad Elektronik Danmark logo

Reply from Conrad Elektronik Danmark

Hello Loan,

Thank you for your positive feedback and your review on Trustpilot.

We greatly appreciate your views and look forward to seeing you again at Conradelektronik.dk.

If you have any questions, you are always welcome to contact customer service at contact@conradelektronik.dk

We wish you a good day.

Yours sincerely

Conrad Electronics

Rated 5 out of 5 stars

Perfect

Perfect
god produktkvalitet, rettidig levering og god beskyttelse af pakken

30 May 2022
Unprompted review
Conrad Elektronik Danmark logo

Reply from Conrad Elektronik Danmark

Hej Monika,

Tak for din positive anmeldelse på Trustpilot.

Vi er glade for at du har haft en god oplevelse med os, og glæder os til at se dig igen på Conradelektronik.dk

Vi ønsker dig en dejlig dag.

Med venlig hilsen

Conrad Elektronik

Rated 1 out of 5 stars

Awful support who doesn't care what your problem actually is

I had ordered something a few weeks ago. It was understandably delayed, but this meant they would potentially try to deliver while I was on vacation. When I contacted support to ask if there was any way to mitigate this problem they failed to understand my question and instead made unprompted changes to my order. Now half would be delivered before the vacation, but the rest would STILL be delivered when I knew I wouldn't be able to receive it.

I pointed this out to the support, but they ignored my email until I later followed up and said I just wanted to cancel my order instead. At that point they promptly replied and said it was too late to cancel because they had already shipped half the order, which I never asked them to do.

The whole experience screams that the support doesn't care what your problem is and just makes unprompted changes hoping you'll go away. It honestly didn't feel like they even tried to read my question before just doing whatever.

I'm sure Conrad is a fine shop, but good luck if you ever need to contact the support.

24 March 2022
Unprompted review
Conrad Elektronik Danmark logo

Reply from Conrad Elektronik Danmark

Hello Rune,

Thank you for your review on Trustpilot.

We apologize for the experience you have had with out customer support.

We work to ensure that you as a customer get the best service in relation to the questions you have and we do everything we can to find the best solution to your questions.

From what I have read and understood is that one of the articles in your order was delayed, due to this the entire order was delayed. The customer service agent must have thought that the best solution was to cancel the article that was delayed and send the rest as soon as possible. This is a very common solution to many of our customers, since not everyone wants to cancel the entire order or wait weeks for 1 item.

We apologize that we didn't understand your needs, and put you in a position that lead to your frustration. This is a misunderstanding and we can all sometimes make mistakes.

Thank you for your feedback, and we will take this in consideration next time we encounter this type of issue, which is bound to happen.

We wish you a pleasant day and vacation.

Yours sincerely
Conrad Electronics

Rated 5 out of 5 stars

Super god service

3 March 2022
Unprompted review
Conrad Elektronik Danmark logo

Reply from Conrad Elektronik Danmark

Hej Thomas,

Tak for din positive anmeldelse på Trustpilot.

Vi glæder os til at se dig igen på Conradelektronik.dk og ønsker dig en god weekend.

Med venlig hilsen

Conrad Elektronik

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